michaelandsonbaltimore.com Reviews

4.3 Overall Satisfaction Rating

Based on 274 Ratings

5
178 (65%)
4
43 (15.7%)
3
24 (8.8%)
2
7 (2.6%)
1
22 (8%)
100+ 5 stars in a row

Product Satisfaction

4.3 Average

5
(28)
4
(3)
3
(2)
2
(2)
1
(4)

Price Satisfaction

4 Average

5
(22)
4
(5)
3
(7)
2
(1)
1
(4)

Customer Service

3.8 Average

5
(4)
4
(2)
3
(0)
2
(0)
1
(2)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

michaelandsonbaltimore.com

S

Sandra J.
07/28/2020 , MD

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

Service was great but was not done in the time frame quoted. Was not informed of lateness. Only reason I gave 4 stars. Did not receive a receipt.
Update
Was sent to wrong email but has been updated and I received the receipt.
Product Satisfaction
5/5
Price
5/5
CustomerService
4/5
C

Charles S.
07/23/2020

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Excellent fast service
J

Janice E.
07/15/2020

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Email contact completed
F

Felicia L.
07/11/2020

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

The ease of use of the website was good
W

William P.
07/10/2020

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

so far so good (after one HVAC inspection and signing up for the Home Warranty program.
A

Alicia D.
07/09/2020 , MD

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Excellent
Product Satisfaction
5/5
Price
5/5
CustomerService
5/5
R

Richard B.
07/07/2020

Shopper Approved Checkmark Logo Verified Purchase

3.0
Overall Satisfaction Rating

Your company is one of several that I have contacted about my GFCI outlet issue. It is almost 1:00 am, and I am hoping to receive several calls after 7:00am for a same-day appointment. Hope you are available.
R

Rebecca M.
07/06/2020

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

Easy to use. Surprised I haven't received a response yet.
G

Goode
07/06/2020

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

Just found on the internet
A

Aubrey
06/30/2020

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Easy access via web.
D

darrick M.
06/26/2020

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

it was fast and easy
S

Shawn S.
06/14/2020

Shopper Approved Checkmark Logo Verified Purchase

1.0
Overall Satisfaction Rating

Filled out their online service request. Got an email 6/10 at 12:42 pm stating someone will contact me shortly. As of 6/13, no call. Guess we have different definitions of “shortly”.
A

Aparna N.
06/10/2020

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Website seems great!
L

louis L.
06/09/2020 , MD

Shopper Approved Checkmark Logo Verified Purchase

1.0
Overall Satisfaction Rating

I have typed in the service. Waiting to here back. This is the worst place I have ever dealt with. They cancelled my appointment 1 hour before my time. When they called and I voices my displeasure, the girl hung up on me. I will never deal with you and I am telling every body I know not to deal with you
Product Satisfaction
1/5
Price
1/5
CustomerService
1/5
H

Hilda
06/08/2020

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

I was satisfied with the work Michael and Son has done in the past
T

Tim B.
06/08/2020

Shopper Approved Checkmark Logo Verified Purchase

1.0
Overall Satisfaction Rating

Didn't come during scheduled time frame and didn't call with a status. Not answering your phones either, so there's no way to find out what's going on. This is my first time trying to use you. Not impressed.
J

Jacob
06/05/2020

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

I enjoy the fact that you get a chance to explain the situation to the best of your abilities!
A

audrey N.
06/04/2020

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

i had this estimate 2 years ago, the experience was pleasant and i would like to use your professionals to make repairs in my home
G

Gesele M.
06/03/2020

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Always had good customer service with your company. Keep up the good work and stay safe.
R

Roberta B.
06/03/2020

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

It was very easy to request a service call.
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