Launched in 2006, Mia Melon started as a fashion brand inspired by independent art, music and design. One of the Mia Melon's owners had been a pioneer in the West Coast snowbard industry in the 1990s, and through the years continued to explore fabric technology.
In 2011, Mia Melon quitely combined these two worlds, launching its first two weatherproof fashion jackets. These were jackets any 'it" girl would want to wear. However, unlike other fashion jackets, ours had a twist; they were windproof and waterproof. Just two years later, a tiny collection of jackets represented the bulk of our sales. It was clear we were on to something.
In 2015, we made a bold transition away from streetwear to focus solely on modern, fashion outerwear that could function as well as the best camping jackets. This was our true niche!
Today we're continuing to push boundaries with new products, like waterproof fashion hoodies and our new urban commuter jackets. With 100% customer satisfaction and less than .5% product return rate, we are confident we've got a product your going to love. For the men out there, we've also launched a men's label - One Man Outerwear (OMO).
When you slip into one of our Mia Melon jackets, coats or hoodies, you'll wonder why it took so long for something like this to hit the market.
xoxo
The Mia Melon Team
1,099 Verified Customer Reviews
1,099 Customer Ratings and Reviews
Shopper Approved collects trusted reviews from customers who have made a verified purchase.
4.6
Overall Star
Rating
5-star reviews
About this Company
Launched in 2006, Mia Melon started as a fashion brand inspired by independent art, music and design. One of the Mia Melon's owners had been a pioneer in the West Coast snowbard industry in the 1990s, and through the years continued to explore fabric technology.
In 2011, Mia Melon quitely combined these two worlds, launching its first two weatherproof fashion jackets. These were jackets any 'it" girl would want to wear. However, unlike other fashion jackets, ours had a twist; they were windproof and waterproof. Just two years later, a tiny collection of jackets represented the bulk of our sales. It was clear we were on to something.
In 2015, we made a bold transition away from streetwear to focus solely on modern, fashion outerwear that could function as well as the best camping jackets. This was our true niche!
Today we're continuing to push boundaries with new products, like waterproof fashion hoodies and our new urban commuter jackets. With 100% customer satisfaction and less than .5% product return rate, we are confident we've got a product your going to love. For the men out there, we've also launched a men's label - One Man Outerwear (OMO).
When you slip into one of our Mia Melon jackets, coats or hoodies, you'll wonder why it took so long for something like this to hit the market.
xoxo
The Mia Melon Team
PaulaToday , South Carolina
The coat is exactly what I hoped for; the shipping, well, not so much. The shipping projection on the website was "out within 3-5 business days". In fact it was 10 business days. My query to customer service on day 8 was met with a generic thank-you-for-your-patience and an assurance that the item had shipped (it hadn't). I think it was written by a bot ;) But shipping frustration aside, the coat was well worth waiting for: warm, comfortable, and absolutely gorgeous!! The blue color is even more striking than in the website photo. The size chart measurements for a medium yielded a perfect fit. My only criticism is that the faux leather toggles look painfully faux. But that's a small thing. Otherwise, I am entirely satisfied. Of course the coat went on cut-rate sale soon after I placed my order, hence the four stars for price satisfaction rather than five, but I do think the price I paid was basically fair for the quality of this lovely winter coat.
carole J.Today , Pennsylvania
informative website and excellent customer support on the phone
Natalie H.Today , South Dakota
I have texted, emailed, and called and have not been able to get a hold of anyone or receive any sort of response. I would like to return my coat because it's too small.
Blair C.1 day ago , Illinois
I have not been able to reach any by phone or email. I've emailed 3 times and called two different numbers with no answer. I would like to exchange the coat I purchased.
Angela W.1 day ago , Washington
Great experience. This is my first time buying this brand coat. I usually buy other brands and thought I would try this coat. It's great, size as described, great feeling, water repellant and looks great!
Martina T.1 day ago , British Columbia
The location of the side pockets is lower than the other jackets I have.
Tipaya J.2 weeks ago , Washington
Na
Basi G.2 weeks ago , New Jersey
Seems like a good site, but not enough info to verify, i.e location of business. Hope the quality is as good as it seems.
Nicole K.2 weeks ago , Alaska
It was easy but I never got a discount for my email
Sign up
Diane H.2 weeks ago , Massachusetts
Great
Mariah2 weeks ago , Idaho
The jacket itself is beautiful, but there is ZERO customer service. I need to exchange the jacket and cannot contact anybody to do so! I've called two different numbers, two different emails, messaged and commented on Instagram, and nothing. Paid $230 for a jacket I can't wear or exchange. Overall very disappointed. Do not buy from here if there is any chance of an issue.
Corryn2 weeks ago , Illinois
I was nervous ordering as I had never heard of this company and there were many negative comments on BBB, but I had no problems!
1 Product Review
2 weeks ago
I was looking for a WARM dressier wool coat that could survive Chicago temps and didn't look matronly. This fit the bill! I had no difficulties with shipping. I'm 5 ft 3in about 140 lbs, and I ordered a medium.
Sara S.2 weeks ago , Georgia
Great experience.
Patti G.2 weeks ago , California
Shipping was not a 2 day thing. I tried to contact customer service many times and received no answer. All they needed to say was they were backed up or something like that. So I decided to cancel my order and then all of a sudden my coat shipped. I love my coat and it fits well and is well made with inside pockets. I have no complaints about the product and once it shipped it was here in no time at all. I only wish they were a bit more responsive to their customers.
Jackie C.3 weeks ago , Alaska
Sorry, but you dropped the ball on informing me about when the coat would ship. I waited and waited with no emails or texts from you. I tried to leave a voicemail but the mailbox was full. I texted with no result. It was quite frustrating.
I received the coat today, and unfortunately after all my waiting it doesn't fit. I'm so sad about this. I need to return it.
Katherine D.4 weeks ago , Texas
**
Mary E.11/04/2022 , Washington
It has taken MONTHS to get a response from customer service so that I can exchange a purchase I made ALMOST A YEAR AGO. Beware before ordering. The sizing is crazy, exchanges are insanely difficult, and they don't refund your money no matter what.
Company Response
Hello Mary
Thank you for your patience as we have new CS in training! We are happy to see that your online credit was created and used against your new order! I see your new order was created today and we have urgently released your new item to ship!
Jessica F.11/04/2022 , Washington
Shop app was a little glitchy - had to try three times for payment to go through. Otherwise, all good!
Tracy M.11/02/2022 , British Columbia
Nice to support local.
Theresa S.10/31/2022 , Michigan
Wonderful!
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