mfimedical.com Reviews

4.8 Overall Satisfaction Rating

Based on 5,686 Ratings

5
4723 (83.1%)
4
713 (12.5%)
3
187 (3.3%)
2
33 (0.6%)
1
30 (0.5%)
4,500+ 5 stars in a row

Customer Service

4.3 Average

5
(126)
4
(37)
3
(27)
2
(6)
1
(8)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

mfimedical.com

About Us

Since 1982, MFI Medical has been dedicated to bringing its customers quality, new and certified used medical equipment from top medical device manufacturers at unbeatable prices.

MFI Medical is recognized as the most trusted name in refurbished medical equipment, and we go to great lengths to ensure all medical equipment listed in our store comes from reputable brands, is of the highest quality, and that our customers have their equipment delivered with care and in a timely manner.

MFI Medical is happy to assist you in finding the medical equipment or supplies that you need. Give us a call at (800) 633-1558 to speak to a medical equipment specialist.

V

Vanessa T.
3 weeks ago Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Loved the mobile pay feature. Everything loaded easily and made my purchase super quick! Will be using again to reorder.

Public Comment

Hello Vanessa,

So glad you enjoyed our mobile features! We sincerely appreciate your feedback.

If you have any questions or need further assistance with your order, don't hesitate to contact us by phone or email.

Thank you,
MFI Medical
L

Laura P.
1 day ago Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

I have placed a few orders recently. The orders have shipped as soon as the items became available and communication was phenominal! I was able to see what was happening with my order every step of the way. Thank you MFI for taking care of our needs during these tough times!

Public Comment

Hello Laura,

That's great to hear! We strive to offer the best experience every single time so we appreciate your review.

If you have any questions or need further assistance with your order, don't hesitate to contact us by phone or email.

Thank you,
MFI Medical
K

Kevin M.
3 days ago Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

MFI Medical has been Great to work with Start To Finish at every order!

Public Comment

Hello Kevin,

Welcome back! We appreciate your review.

If you have any questions or need further assistance with your order, don't hesitate to contact us by phone or email.

Thanks,
MFI Medical
M

Michael L.
1 week ago Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Fastest check out I've ever seen. Who ever built it gave you your money's worth. In today's times that's saying something!

Public Comment

Hello Michael,

Thanks for your review! We're constantly enhancing our site so we appreciate your feedback.

If you have any questions or need further assistance with your order, don't hesitate to contact us by phone or email.

Thanks,
MFI Medical
P

Paul T.
1 week ago Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

So impressed by your quick, free delivery!

Public Comment

Hello Paul,

We appreciate your feedback! Happy to hear you enjoyed our free shipping.

If you have any questions or need further assistance with your order, don't hesitate to contact us by phone or email.

Thanks,
MFI Medical
M

Michelle F.
1 week ago Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

I was able to obtain a needed piece of medical equipment without delay. I am pleased with this company and service.

Public Comment

Hello Michelle,

Wow that's great to hear! Thank you for sharing your experience with us.

If you have any questions or need further assistance with your order, don't hesitate to contact us by phone or email.

Thank you,
MFI Medical
A

alina S.
2 weeks ago Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

The site was user friendly and the information given regarding the item I was purchasing was very detailed. I was especially impressed with the return policy.

Public Comment

Hello Alina, 

Thanks for sharing your experience with us! We appreciate your feedback.

If you have any questions or need further assistance with your order, don't hesitate to contact us by phone or email. 

Thank you, 
MFI Medical
R

Ryan S.
3 weeks ago Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Lindsay Edgar was great and very helpful throughout the entire process, I anticipate using MFI for large and small purchases again in the future!!!

Public Comment

Hello Ryan,

We're always happy to help! Thanks for leaving us a review. We hope to be able to assist you again soon.

If you have any questions or need further assistance with your order, don't hesitate to contact us by phone or email.

Thank you,
MFI Medical
F

Francisco H.
3 weeks ago Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

SUSANA …Thank you for your kind attention and help with my Spanish

Public Comment

Hello Francisco,

We're always happy to help in any way that we can. Great customer service is what we strive for!

If you have any questions or need further assistance with your order, don't hesitate to contact us by phone or email.

Thank you,
MFI Medical
W

Winchester R.
4 weeks ago Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

this is a great company

Public Comment

Hello Winchester Radiologists, 

The feeling is mutual! We appreciate your business. 

If you have any questions or need further assistance with your order, don't hesitate to contact us by phone or email.

Thanks,
MFI Medical
W

William G.
02/24/2020 Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

EASY TO ORDER AND SAVED MONEY

Public Comment

Hello William,

Saved money!? That's what we like to hear! Happy to hear you had an easy ordering experience. We always do our best to offer the best discounts and promotions.

If you have any questions or need further assistance with your order, don't hesitate to contact us by phone or email.

Thanks,
MFI Medical
S

Steven L.
02/06/2020 Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Great review I read on this product; easy check out; I am looking forward to receiving this and being able to hear heart and breath sounds again. I am a retired nurse and returning to patient care again, but was very concerned when I realized I could no longer hear through my stethoscope.

Public Comment

Hello Steven,

We're so happy to hear that you enjoyed our product reviews feature! Glad to hear that it helped you make an informed decision while shopping.

We hope this stethoscope works out for you. If you have any questions or need further assistance with your order, don't hesitate to contact us by phone or email.

Thank you,
MFI Medical
A

Anna J.
02/01/2020 Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

I can't remember the gentleman I spoke with over the phone. He was very helpful in recommending products. Even steering me in the correct way to make sure I saved money and didn't purchase something that didn't fit my needs!

Public Comment

Hello Anna,

We're always happy to help in any way that we can. Great customer service is what we strive for!

If you have any questions or need further assistance with your order, don't hesitate to contact us by phone or email.

Thank you,
MFI Medical
D

DANIELA B.
01/30/2020 Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

I shop different items all the time, and every time the service has been great.

Public Comment

Hi Daniela,

Thank you! That's great to hear. We're so happy to hear you've had a great shopping experience with MFI Medical every time. 

If you have any questions or need further assistance with your order, don't hesitate to contact us by phone or email.

Thanks,
MFI Medical
H

Heather P.
01/28/2020 Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Fast courteous service!

Public Comment

Hello Heather,

We're always happy to help in any way that we can. Great customer service is what we strive for!

If you have any questions or need further assistance with your order, don't hesitate to contact us by phone or email.

Thank you,
MFI Medical
W

wilfredo G.
01/27/2020 Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

I appreciate the fact that you guys are very responsible and truly willing to work with your clients. Truly appreciated.

Public Comment

Hello Wilfredo,

We're always happy to help in any way that we can. Great customer service is always our main priority!

If you have any questions or need further assistance with your order, don't hesitate to contact us by phone or email.

Thank you,
MFI Medical
Y

Yasmine T.
12/28/2019 Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

awesome company! will be making future orders.

Public Comment

Hello Yasmine, 

That's great to hear! We look forward to working with you again soon.

If you have any questions or need further assistance with your order, don't hesitate to contact us by phone or email.

Thanks,
MFI Medical
W

Wellah F.
12/18/2019 Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Awesome customer service!!

Public Comment

Hello Wellah,

Wow, thank you! We're always happy to help in any way that we can. Great customer service is what we strive for!

If you have any questions or need further assistance with your order, don't hesitate to contact us by phone or email.


Thank you,
MFI Medical
E

EMMA G.
12/10/2019 Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

EASY TO FIND WHAT I NEED AND EASY TO CHECK OUT

ONCE I FOUND YOUR SHOPING SITE, MUCH BETTER THAN OTHERS FOR WHAT I NEEDED!

Public Comment

Hello Emma,

Thank you for your feedback! We've designed our site to be easy to use for all of our customers, so we're glad to hear you had an easy time using it.

If you have any questions or need further assistance with your order, don't hesitate to contact us by phone or email.


Thank you,
MFI Medical
R

Robert H.
11/27/2019 Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Provided quick response to technical questions regarding difficult to find reuseable non-adhesive electrode. Parts were in stock, and placed an order with MFIMedical later same day. Problem solved.

Public Comment

Hello Robert,

Excellent! Glad to hear you had an easy going experience with us. We appreciate your feedback!

If you have any questions or need further assistance with your order, don't hesitate to contact us by phone or email.

Thank you,
MFI Medical
C

Clyde B.
11/26/2019 Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Very Professional and Accurate! From one to 5; 5 !

Public Comment

Hello Clyde,

Thank you for that great compliment! We're happy to hear that you had a 5 star experience. 

If you have any questions or need further assistance with your order, don't hesitate to contact us by phone or email.

Thanks,
MFI Medical
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