metroframe.com Reviews

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2,661 Verified Customer Reviews

2,661 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.8

Overall Star
Rating

5 Shopper Approved - Review Star
2294
(86.2%)
4 Shopper Approved - Review Star
288
(10.8%)
3 Shopper Approved - Review Star
65
(2.4%)
2 Shopper Approved - Review Star
7
(0.3%)
1 Shopper Approved - Review Star
7
(0.3%)

Customer Service
4.9
5 Shopper Approved - Review Star
146
4 Shopper Approved - Review Star
2
3 Shopper Approved - Review Star
4
2 Shopper Approved - Review Star
1
1 Shopper Approved - Review Star
1
Product Satisfaction
4.9
5 Shopper Approved - Review Star
956
4 Shopper Approved - Review Star
78
3 Shopper Approved - Review Star
11
2 Shopper Approved - Review Star
4
1 Shopper Approved - Review Star
2
Delivery Time
4.8
5 Shopper Approved - Review Star
890
4 Shopper Approved - Review Star
118
3 Shopper Approved - Review Star
34
2 Shopper Approved - Review Star
4
1 Shopper Approved - Review Star
5
Price Satisfaction
4.5
5 Shopper Approved - Review Star
625
4 Shopper Approved - Review Star
313
3 Shopper Approved - Review Star
93
2 Shopper Approved - Review Star
14
1 Shopper Approved - Review Star
6
SHOW DETAILS

5-star reviews
2,250+

5-star reviews

8 years collecting reviews
Filter
M
Shopper Approved - Verified Customer Mary J.
4 days ago

Clear website with easy to follow prompts to move through the custom framing steps!


W
Shopper Approved - Verified Customer William
1 week ago

I spoke with representative who was helpful and knowledgeable


K
Shopper Approved - Verified Customer Karen
1 week ago

clear and easy


N
Shopper Approved - Verified Customer Nicole
1 week ago

Love the easy layout options


L
Shopper Approved - Verified Customer Lewis
2 weeks ago

easy to use and navigate


M
Shopper Approved - Verified Customer Mary
2 weeks ago , Nebraska and California.

always felt taken care of by Metropolitan - many art places out there I coudl get this product but always come back to you for quality handling and service and product

Product Satisfaction
5/5
Price
3/5
Delivery
4/5

R
Shopper Approved - Verified Customer ROGER
3 weeks ago

clean, and straight forward


B
Shopper Approved - Verified Customer Ben
3 weeks ago

Twice my cart disappeared. A lot of measurements had to be redone


K
Shopper Approved - Verified Customer Kevin
4 weeks ago

mighty fine


M
Shopper Approved - Verified Customer Mary
12/24/2022

The first pass at using an Amex card says it's wrong, but trying again, it goes through.


T
Shopper Approved - Verified Customer Todd
12/14/2022

love the website. It's very user friendly


D
Shopper Approved - Verified Customer Doris
12/12/2022

Good customer service on the phone.


R
Shopper Approved - Verified Customer richard
12/10/2022 , CA

very easy once you've done it

Product Satisfaction
5/5
Price
5/5
Delivery
4/5
17 1/4x12 3/4 Maple frame (5ft)
17 1/4x12 3/4 Maple frame (5ft)
Read more reviews about this product

10/21/2022

9 1/2x11 11/16 Cherry frame (4ft)
9 1/2x11 11/16 Cherry frame (4ft)
Read more reviews about this product

12/10/2022

A method for hanging is not provided so I'm searching for a way to do it. Other than that everything's fine.


D
Shopper Approved - Verified Customer Dan R.
12/09/2022

Always good dealing with Metroframe. I haven't ordered frames for a while and it's always nice to return to the website knowing that I'll get a high level of service and that the overall experience will be smooth and hassle free.


P
Shopper Approved - Verified Customer Pamela
12/09/2022

Very easy to use website. Nice selection of frames and joining options.

16x30 Maple frame (7.67ft)
16x30 Maple frame (7.67ft)
Read more reviews about this product

Today

Expensive, but extremely well crafted with good materials.


D
Shopper Approved - Verified Customer Dean
12/07/2022

You guys are always good


K
Shopper Approved - Verified Customer Kevin
11/29/2022

fantastic


W
Shopper Approved - Verified Customer William
11/28/2022

Easy and fast


D
Shopper Approved - Verified Customer Daniela
11/28/2022

I love the quality of the frames, the easy way to order, and the friendly customer support.


A
Shopper Approved - Verified Customer Angela
11/27/2022

Found what I was looking for quickly.


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