metroframe.com Reviews

4.8 Overall Satisfaction Rating

Based on 2,128 Ratings

5
1829 (85.9%)
4
233 (10.9%)
3
54 (2.5%)
2
7 (0.3%)
1
5 (0.2%)
1,750+ 5 stars in a row

Product Satisfaction

4.9 Average

5
(881)
4
(69)
3
(9)
2
(3)
1
(2)

Customer Service

4.9 Average

5
(116)
4
(1)
3
(4)
2
(1)
1
(1)

Delivery Time

4.8 Average

5
(820)
4
(105)
3
(31)
2
(4)
1
(4)

Price Satisfaction

4.5 Average

5
(575)
4
(285)
3
(85)
2
(13)
1
(6)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

metroframe.com

K

kamran S.
3 weeks ago Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

very good interface and ordering system. Clear and easy to understand
C

Charlotte G.
3 weeks ago Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

I was very pleased with the quality of the Nielsen Profile 94 frame I ordered recently. It's a really good product, giving professional looking results.
Product Satisfaction
5/5
Price
5/5
Delivery
5/5
L

Libby S.
02/27/2020 Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Very clear and easy to navigate.
Product Satisfaction
5/5
Price
4/5
Delivery
5/5
Libby S. has reviewed 1 product. Click to view Click to hide

Maple frame 16 1/2x20 1/2 (6.17ft)

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The package arrived in perfect condition.

T

Thomas S.
02/22/2020 Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Super easy to place orders on the website. Great prices for the quality of work. I recommend you to all of my artist friends in NY
R

Rachael B.
02/21/2020 Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Good explanations and recommendations
D

Dale P.
02/14/2020 Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

staff always helpful and a pleasure to talk to...
A

Anthony A.
02/13/2020 Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Love the site. Well thought out approach to framing. Nicely organized packaging and very secure
Product Satisfaction
5/5
Price
5/5
Delivery
5/5
Anthony A. has reviewed 1 product. Click to view Click to hide

Maple frame 24 1/2x12 1/2 (6.17ft)

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Very happy with the frame as well as the others I ordered. I used a clear satin finish on this one. There was a slight problem with one of the corners. After I used the "pegs" to join the mitered corners one settled slightly higher than it's adjoining corner. It was only by approx. 1/32 of an inch. I thought I best tell you, some people may have a problem with this but it is pretty subtle so no worries. Best Wishes!

P

Paul C.
02/01/2020 Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Quality and instructions were great
M

Mary C.
01/31/2020 Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

have ordered before and like the way your order system is set up for the frames
A

Andrew R.
01/24/2020 Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Very easy to order high quality frames
A

Anthony A.
01/14/2020 Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

love the website...clean, clear and simple.
Product Satisfaction
5/5
Price
5/5
CustomerService
5/5
Delivery
5/5
Anthony A. has reviewed 1 product. Click to view Click to hide

Poplar frame 36 3/4x36 3/4 (12.25ft)

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Metro cus it just tight!

Love the company and their products. I Made a mistake in ordering they caught it, checked back with me and saved me lots by correcting me. At this late stage I can’t afford the frame shop route so Metro has lots of ways to save and still have a very high-end product. Watch out though I just purchased a mitre saw! Maybe I’ll open an East Coast shop!

J

janice C.
12/17/2019 Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

always a breeze!
S

Sonika S.
12/10/2019 Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Clear and easy to follow

The description of the item made it easy to identify an item I had never ordered before and didn't know what it was called.
Product Satisfaction
5/5
Price
4/5
Delivery
5/5
T

Trish S.
12/05/2019 Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Great process for purchasing
M

Mary H.
11/26/2019 Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

These frames are just outstanding in style and quality.
A

Alan T.
11/25/2019 Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

My shopping experience has been excellent.
Alan T. has reviewed 1 product. Click to view Click to hide

9 1/8x6 3/4 Walnut frame (4ft)

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I am very happy with the walnut frame with contrasting splines.

C

Connie H.
11/12/2019 Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Seamless
Product Satisfaction
5/5
Price
5/5
Delivery
5/5
O

Ouida T.
11/04/2019 Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

very professional and with all my questions answered.
D

Debra J.
10/30/2019 Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

I appreciate your explanations for everything. I am new to this so it is very helpful.
M

Marian D.
10/26/2019 Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

This is a great site with top quality products and good communication.
S

Stephanie P.
10/26/2019 Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Very thorough website. Ease of use and carry full range of floating frames with great explanations for all the different elements. Thank you
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