metroframe.com Reviews

4.8 Overall Satisfaction Rating

Based on 2,128 Ratings

5
1829 (85.9%)
4
233 (10.9%)
3
54 (2.5%)
2
7 (0.3%)
1
5 (0.2%)
1,750+ 5 stars in a row

Product Satisfaction

4.9 Average

5
(881)
4
(69)
3
(9)
2
(3)
1
(2)

Customer Service

4.9 Average

5
(116)
4
(1)
3
(4)
2
(1)
1
(1)

Delivery Time

4.8 Average

5
(820)
4
(105)
3
(31)
2
(4)
1
(4)

Price Satisfaction

4.5 Average

5
(575)
4
(285)
3
(85)
2
(13)
1
(6)

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metroframe.com

K

kamran S.
3 weeks ago Featured Review Bade

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5.0
Overall Satisfaction Rating

very good interface and ordering system. Clear and easy to understand
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C

Charlotte G.
3 weeks ago Featured Review Bade

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5.0
Overall Satisfaction Rating

I was very pleased with the quality of the Nielsen Profile 94 frame I ordered recently. It's a really good product, giving professional looking results.
Product Satisfaction
5/5
Price
5/5
Delivery
5/5
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L

Libby S.
02/27/2020 Featured Review Bade

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5.0
Overall Satisfaction Rating

Very clear and easy to navigate.
Product Satisfaction
5/5
Price
4/5
Delivery
5/5
Libby S. has reviewed 1 product. Click to view ▾ Click to hide ▴

Maple frame 16 1/2x20 1/2 (6.17ft)

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The package arrived in perfect condition.

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T

Thomas S.
02/22/2020 Featured Review Bade

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5.0
Overall Satisfaction Rating

Super easy to place orders on the website. Great prices for the quality of work. I recommend you to all of my artist friends in NY
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R

Rachael B.
02/21/2020 Featured Review Bade

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5.0
Overall Satisfaction Rating

Good explanations and recommendations
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D

Dale P.
02/14/2020 Featured Review Bade

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5.0
Overall Satisfaction Rating

staff always helpful and a pleasure to talk to...
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A

Anthony A.
02/13/2020 Featured Review Bade

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5.0
Overall Satisfaction Rating

Love the site. Well thought out approach to framing. Nicely organized packaging and very secure
Product Satisfaction
5/5
Price
5/5
Delivery
5/5
Anthony A. has reviewed 1 product. Click to view ▾ Click to hide ▴

Maple frame 24 1/2x12 1/2 (6.17ft)

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Very happy with the frame as well as the others I ordered. I used a clear satin finish on this one. There was a slight problem with one of the corners. After I used the "pegs" to join the mitered corners one settled slightly higher than it's adjoining corner. It was only by approx. 1/32 of an inch. I thought I best tell you, some people may have a problem with this but it is pretty subtle so no worries. Best Wishes!

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P

Paul C.
02/01/2020 Featured Review Bade

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5.0
Overall Satisfaction Rating

Quality and instructions were great
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M

Mary C.
01/31/2020 Featured Review Bade

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5.0
Overall Satisfaction Rating

have ordered before and like the way your order system is set up for the frames
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A

Andrew R.
01/24/2020 Featured Review Bade

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5.0
Overall Satisfaction Rating

Very easy to order high quality frames
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A

Anthony A.
01/14/2020 Featured Review Bade

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5.0
Overall Satisfaction Rating

love the website...clean, clear and simple.
Product Satisfaction
5/5
Price
5/5
CustomerService
5/5
Delivery
5/5
Anthony A. has reviewed 1 product. Click to view ▾ Click to hide ▴

Poplar frame 36 3/4x36 3/4 (12.25ft)

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Metro cus it just tight!

Love the company and their products. I Made a mistake in ordering they caught it, checked back with me and saved me lots by correcting me. At this late stage I can’t afford the frame shop route so Metro has lots of ways to save and still have a very high-end product. Watch out though I just purchased a mitre saw! Maybe I’ll open an East Coast shop!

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J

janice C.
12/17/2019 Featured Review Bade

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5.0
Overall Satisfaction Rating

always a breeze!
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S

Sonika S.
12/10/2019 Featured Review Bade

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5.0
Overall Satisfaction Rating

Clear and easy to follow

The description of the item made it easy to identify an item I had never ordered before and didn't know what it was called.
Product Satisfaction
5/5
Price
4/5
Delivery
5/5
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T

Trish S.
12/05/2019 Featured Review Bade

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5.0
Overall Satisfaction Rating

Great process for purchasing
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M

Mary H.
11/26/2019 Featured Review Bade

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5.0
Overall Satisfaction Rating

These frames are just outstanding in style and quality.
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A

Alan T.
11/25/2019 Featured Review Bade

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5.0
Overall Satisfaction Rating

My shopping experience has been excellent.
Alan T. has reviewed 1 product. Click to view ▾ Click to hide ▴

9 1/8x6 3/4 Walnut frame (4ft)

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I am very happy with the walnut frame with contrasting splines.

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C

Connie H.
11/12/2019 Featured Review Bade

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5.0
Overall Satisfaction Rating

Seamless
Product Satisfaction
5/5
Price
5/5
Delivery
5/5
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O

Ouida T.
11/04/2019 Featured Review Bade

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5.0
Overall Satisfaction Rating

very professional and with all my questions answered.
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D

Debra J.
10/30/2019 Featured Review Bade

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5.0
Overall Satisfaction Rating

I appreciate your explanations for everything. I am new to this so it is very helpful.
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M

Marian D.
10/26/2019 Featured Review Bade

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5.0
Overall Satisfaction Rating

This is a great site with top quality products and good communication.
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S

Stephanie P.
10/26/2019 Featured Review Bade

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5.0
Overall Satisfaction Rating

Very thorough website. Ease of use and carry full range of floating frames with great explanations for all the different elements. Thank you
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