metroframe.com Reviews

4.8 Overall Satisfaction Rating

Based on 2,204 Ratings

5
1892 (85.8%)
4
244 (11.1%)
3
55 (2.5%)
2
8 (0.4%)
1
5 (0.2%)
1,750+ 5 stars in a row

Product Satisfaction

4.9 Average

5
(899)
4
(71)
3
(10)
2
(3)
1
(2)

Customer Service

4.9 Average

5
(125)
4
(1)
3
(4)
2
(1)
1
(1)

Delivery Time

4.8 Average

5
(837)
4
(108)
3
(32)
2
(4)
1
(4)

Price Satisfaction

4.5 Average

5
(583)
4
(294)
3
(89)
2
(13)
1
(6)

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metroframe.com

E

Eduvigis I.
3 weeks ago Featured Review Bade

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5.0
Overall Satisfaction Rating

Great!
Product Satisfaction
5/5
Price
4/5
Delivery
5/5
Eduvigis I. has reviewed 1 product. Click to view ▾ Click to hide ▴

20 1/2x28 Maple frame (8.08ft)

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I love it

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C

Catherine B.
1 day ago Featured Review Bade

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5.0
Overall Satisfaction Rating

Thanks for making the order process easy
Product Satisfaction
5/5
Price
5/5
CustomerService
5/5
Delivery
5/5
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D

Duane W.
2 days ago Featured Review Bade

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5.0
Overall Satisfaction Rating

Ordering is quick and easy
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D

David S.
1 week ago Featured Review Bade

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5.0
Overall Satisfaction Rating

You guys are great!
David S. has reviewed 1 product. Click to view ▾ Click to hide ▴

10 1/4x8 1/2 Maple frame (4ft)

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D

Diane
2 weeks ago , ME Featured Review Bade

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5.0
Overall Satisfaction Rating

videos were great
Product Satisfaction
5/5
Price
5/5
Delivery
5/5
Diane has reviewed 1 product. Click to view ▾ Click to hide ▴

Cherry frame 14 1/4x11 1/4 (4.25ft)

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Gorgeous Product

Beautiful frame, arrived well-packaged and unblemished, made my painting look even more incredible. I probably saved $150 buying this frame and framing myself. Gorgeous product, beautiful wooden finish.

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D

Dustin L.
2 weeks ago Featured Review Bade

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5.0
Overall Satisfaction Rating

Detailed but clear, and easy
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J

Jane S.
06/11/2020 Featured Review Bade

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5.0
Overall Satisfaction Rating

Good. Now if only you had art glass ....
Jane S. has reviewed 1 product. Click to view ▾ Click to hide ▴

13x11 Maple frame (4ft)

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K

Kamran H.
06/02/2020 Featured Review Bade

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5.0
Overall Satisfaction Rating

great website and easy to make selections. also pricing is very clear.
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C

Carol I.
05/31/2020 , TX Featured Review Bade

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5.0
Overall Satisfaction Rating


Product Satisfaction
5/5
Price
4/5
CustomerService
5/5
Delivery
5/5
Carol I. has reviewed 1 product. Click to view ▾ Click to hide ▴

12 1/8x16 Maple frame (4.69ft)

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thanks Metroframe

Thanks for great service. It arrived before promised! Well crafted product

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M

Mark B.
05/28/2020 Featured Review Bade

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5.0
Overall Satisfaction Rating

Very easy to navigate the way through the purchasing process
Product Satisfaction
5/5
Price
4/5
CustomerService
5/5
Delivery
5/5
Mark B. has reviewed 1 product. Click to view ▾ Click to hide ▴

20x20 Maple frame (6.67ft)

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I've come to expect excellent quality from Metro, and my latest order is no exception.

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K

KSSS
05/22/2020 , NY Featured Review Bade

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5.0
Overall Satisfaction Rating

Metroframe was about the only online framer who would build a 14 x 18 floater frame to accommodate a ¾" canvas... Some of my old reliables couldn't/wouldn't do it, so glad they had the option to customize. It's a step up from a strip frame. Can't wait.
Product Satisfaction
5/5
Price
4/5
CustomerService
5/5
Delivery
5/5
KSSS has reviewed 1 product. Click to view ▾ Click to hide ▴

Maple frame 14 1/4x18 1/4 (5.42ft)

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Beautifully made. Metriculous. Helpful, friendly staff. Only place I could find in the US that made 14 x 18 floaters.

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G

Grace C.
05/22/2020 , NH Featured Review Bade

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5.0
Overall Satisfaction Rating

Awesome website, so easy to navigate. Love the Galleries, Framing Advice and Blog
Product Satisfaction
5/5
Price
5/5
Delivery
5/5
Grace C. has reviewed 1 product. Click to view ▾ Click to hide ▴

Maple frame 12 3/8x12 3/8 (4.13ft)

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Favorite floater frames

Beautiful high quality frames, always consistent. Great packaging, perfect for shipping out finished paintings. Nothing has ever arrived damaged.

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V

Veronica H.
05/21/2020 Featured Review Bade

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5.0
Overall Satisfaction Rating

Items were easy to find. Website is easy to navigate. I appreciate the helpful reminders and framing tips. Framing and acrylic was cut perfectly to size. Spacers were cut down to all for an economically friendly shipping cost, which I appreciated. Extra spring clips came in handy. Wonderful and friendly staff assisted with order details over the phone.
Product Satisfaction
5/5
Price
5/5
CustomerService
5/5
Delivery
5/5
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K

Karen A.
05/09/2020 , CA Featured Review Bade

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5.0
Overall Satisfaction Rating

Thank you so much for the frame parts and the time you spent shipping them. They are perfect!
Product Satisfaction
5/5
Price
5/5
Delivery
5/5
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J

Jeffrey V.
05/06/2020 Featured Review Bade

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5.0
Overall Satisfaction Rating

Very well thought out website.
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S

Shahla N.
05/04/2020 Featured Review Bade

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5.0
Overall Satisfaction Rating

Simple and straightforward with assistance by phone
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B

Bruce B.
04/15/2020 Featured Review Bade

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5.0
Overall Satisfaction Rating

Super easy website. Clear info and directions, and the samples you sent helped seal the deal. Then, just before the stay at home order because of COVID-19, Metroframe busted out my order super fast.
Product Satisfaction
5/5
Price
5/5
Delivery
5/5
Bruce B. has reviewed 1 product. Click to view ▾ Click to hide ▴

18 1/2x48 Metal frame - German Silver (11.08ft)

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Metroframe beat my local frameshop discount price.

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C

Charlotte G.
03/06/2020 Featured Review Bade

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5.0
Overall Satisfaction Rating

I was very pleased with the quality of the Nielsen Profile 94 frame I ordered recently. It's a really good product, giving professional looking results.
Product Satisfaction
5/5
Price
5/5
Delivery
5/5
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K

kamran S.
03/04/2020 Featured Review Bade

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5.0
Overall Satisfaction Rating

very good interface and ordering system. Clear and easy to understand
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L

Libby S.
02/27/2020 Featured Review Bade

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5.0
Overall Satisfaction Rating

Very clear and easy to navigate.
Product Satisfaction
5/5
Price
4/5
Delivery
5/5
Libby S. has reviewed 1 product. Click to view ▾ Click to hide ▴

Maple frame 16 1/2x20 1/2 (6.17ft)

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The package arrived in perfect condition.

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