MetalPromo is a world class metal promotions company specializing in custom metal goods including custom lapel pins, challenge coins, metal business cards, military medals, race medals, team pins, sports pins, custom keychains, metal awards and other metal promotional items. We work with companies, organizations and teams to provide high quality custom designs at an affordable price. Our designers and customer care staff are with you every step of the way to ensure you get exceptional service and quality designs.
Contact us today for your next project. We offer free artwork, free shipping, and exceptional service. Call us at 877-312-9794 or fill out our online form for more information.
164 Verified Customer Reviews
164 Customer Ratings and Reviews
Shopper Approved collects trusted reviews from customers who have made a verified purchase.
4.8
Overall Star
Rating
5-star reviews
About this Company
MetalPromo is a world class metal promotions company specializing in custom metal goods including custom lapel pins, challenge coins, metal business cards, military medals, race medals, team pins, sports pins, custom keychains, metal awards and other metal promotional items. We work with companies, organizations and teams to provide high quality custom designs at an affordable price. Our designers and customer care staff are with you every step of the way to ensure you get exceptional service and quality designs.
Contact us today for your next project. We offer free artwork, free shipping, and exceptional service. Call us at 877-312-9794 or fill out our online form for more information.
07/13/2019 , GA
I had a wonderful experience from beginning to end. Our pins came out great! Thank you.
Company Response
07/07/2019 , LA
The trading pins we ordered were a smashing hit. The girls loved them, although I do wish I had taken the recommendation to go to a larger size I am very satisfied with this experience and would recommend Metal Promo to anyone in need of pins.
Company Response
07/03/2019
So easy to work with and great at making the changes quickly to get a quick turn around. We ordered trading pins for 2 years now from them and wouldn't think about going anywhere else!!
Company Response
06/27/2019
Great feedback and quick reply every time! Very impressive!
Company Response
06/19/2019 , GA
A couple of the representatives I spoke with did not exhibit the best customer service and were pushing for the sell instead of concentrating on the questions that I needed answered before I placed my order. I did eventually place my order...but was not pleased with the representatives actions. I wish I had the persons name...but I do not.
Company Response
Unfortunately, we are not able to locate your account based on the information you have provided.
We want to make sure we are providing the best customer experience possible and apologize that you were unsatisfied with the ordering process.
We would love the chance to discuss this matter with you further. Please feel free to contact us Monday - Friday from 8am - 6pm CST or reach out to us via email at [email protected].
02/10/2019 , IA
First time ordering trading pins for a hockey team. Metal Promo made it easy. Communicating with them was easy. The artist made the changes quickly. We got exactly what we were looking for. Great price and the shipment came on time. Just a positive experience. Will use them again next year.
Company Response
01/18/2019 , CO
This company was great to work with. They listened and delivered exactly what I wanted, within budget, and on a short deadline. It was stressful enough to land a pin development project on short notice with no help, and this company took the reins and the stress off of me to develop a phenomenal pin that was loved by kids across the country. So thankful!
Company Response
01/08/2019 , MN
Very pleased with the pins we ordered. They turned out amazing and arrived early.
Thank you Joel
01/07/2019
They were so very fast getting our pins made. The turnaround time and customer service was outstanding. We will continue to use them for our hockey pins!!!
01/02/2019 , NY
So, there are many pin companies out there. And I have to admit that we found Lapel Pins from just doing a basic search--no recommendation, no referral. However, their initial response to our inquiry was speedy and professional. They sent high quality proofs of our pin design within just a couple of days and followed up with email and a couple of phone calls--not obtrusive, but friendly and courteous. Our pins were delivered by FedEx in a timely manner. Kudos to Lapel Pins for a job well done!
Company Response
11/27/2018 , WI
We were looking to have custom made pins for civilian employees to acknowledge their years of service. Lapelpins.com did an exceptional job and far exceed our expectations. The process was a little intimating since I had never done this before and was not quit sure what we wanted, but with their guidance and helpful suggestions the process went smoothly. Great communication and prompt service. They were very attentive to our needs and also helped with suggestions on how to make it better. The outcome was FANTASTIC !!! I would highly recommended Lapelpins.com for custom pins. We can't wait to present the pins to the employees. THANK YOU AGAIN !!!! We will be a return customer.
Company Response
11/07/2018 , AZ
I am thrilled with Metal Promo! I get the fastest service that is also kind, friendly, and helpful. I have been working with them for 2+ years now, and am always so satisfied. The last I counted I had made 1,200 items through Metal Promo, but I think it is closer to 2,000+ now (100 items per order). They have really given me a great opportunity to turn my artwork into enamel jewelry and pins, which is so awesome!
11/06/2018 , IL
It was such a pleasure to work with lapelpins. The pins arrived earlier than we expected, which is a great surprise. Will work with you again!
Company Response
Thank you so much for your feedback. We are glad we met your expectations which always makes us happy. Glad we could "surprise" you. We look forward to working with you again in the future.
Take Care,
MetalPromo
Customer Care Department
09/13/2018 , AR
great service and fast
08/01/2018 , NV
It was easy with quick responses. The process for ordering was efficient and easy to complete, E mails kept me notified at every step. Product was great
07/13/2018 , NJ
I was beyond pleased with the service provided by this company. Having never ordered trading pins before I had no idea what I was doing. I was on a tight deadline and they came through for me. I made a few color changes that were implemented in short order with a new proof to review. I am not a big on line shopper and was extremely nervous about the whole process. They far exceeded my expectations. Next time, I will allow enough time to design a fancier pin.
07/08/2018 , IL
I am very impressed with the service I received!
07/06/2018 , GA
The pins look AWESOME!! I am very picky.....and the folks at Softball Trading Pins have an awesome artwork process. They did everything I asked and got my pins done 4 days before the date i requested. TOP NOTCH!! The girls are gonna love em
06/21/2018
Beyond impressed with your responsiveness! Thank you!
06/19/2018
Every one has been very efficient, timely, and kind. The website is very user friendly. The process has been great.
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