My requests for changes got missed and I had to remind you that they existed. The system should be able to know that requests came in since the initial change request went to artwork. They finally got it straightened out.
Merchant Company Response
Apologies for that mix-up, Ira! We have been working on the system so that it doesn't happen again, but we appreciate your patience! We definitely would love to work again with you.
12/09/2021 , TN
Always a good experience working your company.
10/13/2021 , WA
Shopping with Metal Business Cards was a rare, great consumer experience. They have the whole process down to a science. I was skeptical at first that I could get a card design I loved without looking over the shoulder of a designer in real time, but they did it and exceeded my expectations. I submitted a photo of a rough sketch of what I wanted, and within hours I had received a brilliant first draft, rendered faithfully with all the requested surface finishes, colors, and cutouts. After a couple quick back-and-forth iterations via email with their design team (free, by the way), I had a final result I was thrilled with, and the cards were in my hands in a couple weeks. I was so happy with the results I ordered another batch immediately, with a few small changes to reflect the evolving branding of my new company. In the era of social media, where the business card has almost become an anachronism, Metal Business Cards has revitalized the medium, and created something with such a "wow" factor that people simply will not throw it away or toss it in a drawer. People you give your card to will show it to others and pass it around. It is well worth the price--I consider my metal business cards a marketing tool now, and not just a way to transmit my contact info. I highly recommend these folks. You will not be disappointed.
Thought I was getting the cards from Texas - was very disappointed to get then package from China.
09/19/2021 , Washington
I'm a business owner and I put a great emphasis on customer service, so I know great customer service when I see it. Working with MBC has been a completely unexpected delight. I feel like I'm dealing with a trusted vendor just down the block that I've known for years (in fact, you're faster than those guys too! ;-)
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