masterpiecesinc.com Reviews

About this Company

For over 25 years, MasterPieces® has enjoyed making quality jigsaw puzzles and games, toys, do-it-yourself wood craft kits, and much more. As an American jigsaw puzzle company, innovation and premium quality are the MasterPieces® hallmark. We create puzzles that are made from recycled paper and soy-based inks to ensure you have nothing less than the best. Our pledge as your trusted jigsaw puzzle company is to make top quality kids’ puzzles, 300pc EZGrip puzzles, 550pc puzzles, 750pc puzzles, 1000pc puzzles, 1000pc panoramic puzzles, 2000pc puzzles, and multi-pack puzzles for puzzlers of all ages. We also deliver quality games and toys, including Checkers, ‘Opoly, Shake n’ Score, and more. We partner with famous brands like CaseIH/Farmall, Caterpillar, Betty Boop, John Wayne, Hersheys, NCAA, NFL, NFLPA, NHL, MLB, Polar Express, Raggedy Ann & Andy, Saturday Evening Post’s Norman Rockwell, U.S. Army, and Wizard of Oz.

Whether you’re looking for the perfect gift for the avid puzzler in your life or just want to add some challenge to family game night, we’ve got you covered. Enjoy shopping our collection of jigsaw puzzles and games for the whole family! Thanks for choosing MasterPieces®.

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6,749 Verified Customer Reviews

6,749 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.8

Overall Star
Rating

5 Shopper Approved - Review Star
5698
(84.4%)
4 Shopper Approved - Review Star
797
(11.8%)
3 Shopper Approved - Review Star
207
(3.1%)
2 Shopper Approved - Review Star
16
(0.2%)
1 Shopper Approved - Review Star
31
(0.5%)

Would Buy Again
4.8
5 Shopper Approved - Review Star
5856
4 Shopper Approved - Review Star
637
3 Shopper Approved - Review Star
194
2 Shopper Approved - Review Star
30
1 Shopper Approved - Review Star
32
Would Recommend
4.8
5 Shopper Approved - Review Star
5743
4 Shopper Approved - Review Star
726
3 Shopper Approved - Review Star
209
2 Shopper Approved - Review Star
34
1 Shopper Approved - Review Star
37
Product Satisfaction
4.7
5 Shopper Approved - Review Star
898
4 Shopper Approved - Review Star
125
3 Shopper Approved - Review Star
39
2 Shopper Approved - Review Star
17
1 Shopper Approved - Review Star
31
Customer Service
3.7
5 Shopper Approved - Review Star
61
4 Shopper Approved - Review Star
16
3 Shopper Approved - Review Star
14
2 Shopper Approved - Review Star
6
1 Shopper Approved - Review Star
24
SHOW DETAILS

5-star reviews
5,500+

5-star reviews

About this Company

For over 25 years, MasterPieces® has enjoyed making quality jigsaw puzzles and games, toys, do-it-yourself wood craft kits, and much more. As an American jigsaw puzzle company, innovation and premium quality are the MasterPieces® hallmark. We create puzzles that are made from recycled paper and soy-based inks to ensure you have nothing less than the best. Our pledge as your trusted jigsaw puzzle company is to make top quality kids’ puzzles, 300pc EZGrip puzzles, 550pc puzzles, 750pc puzzles, 1000pc puzzles, 1000pc panoramic puzzles, 2000pc puzzles, and multi-pack puzzles for puzzlers of all ages. We also deliver quality games and toys, including Checkers, ‘Opoly, Shake n’ Score, and more. We partner with famous brands like CaseIH/Farmall, Caterpillar, Betty Boop, John Wayne, Hersheys, NCAA, NFL, NFLPA, NHL, MLB, Polar Express, Raggedy Ann & Andy, Saturday Evening Post’s Norman Rockwell, U.S. Army, and Wizard of Oz.

Whether you’re looking for the perfect gift for the avid puzzler in your life or just want to add some challenge to family game night, we’ve got you covered. Enjoy shopping our collection of jigsaw puzzles and games for the whole family! Thanks for choosing MasterPieces®.

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D
Shopper Approved - Verified Customer D H.
02/01/2024 , Virginia

Your website is near impossible to navigate to communicate with your customer service people. It took four communications and a whole lot of looking trying to find how to communicate with you guys because you don't have a phone number. My shipment was extremely delayed and not leaving wherever it was stuck. Finally somebody reached out and got our order to move and eventually get to our home, it took over 2 1/2 weeks. Ridiculous. How hard is it to have a phone?

Would Recommend
2/5
Would Buy Again
2/5
Product Satisfaction
4/5
Customer Service
1/5

Help Us Out!

I bought one of your puzzles at Joann fabrics and we liked it very much. Quality was very good. So I bought more for your website.


J
Shopper Approved - Verified Customer Jessica M.
01/17/2024 , Virginia

Received the items in a very timely manner.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5

Help Us Out!

Bought a puzzle from Michael's and wanted more!!


D
Shopper Approved - Verified Customer Daniel F.
01/15/2024 , New Hampshire

Easy to shop and fast shipping

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5

J
Shopper Approved - Verified Customer Jojo
01/13/2024 , Ohio

The experience is not complete. If it shows up by the end of the week - Muncie, IN to Cincinnati, OH, and in good condition, I'll be ecstatic! Prices are very reasonable.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
4/5
Customer Service
3/5

Help Us Out!

I saw you on Amazon, but decided to purchase directly so I might receive it by Dec 29th. I’m in Cincinnati, Ohio. You are in Muncie Indiana. This is usually a 1-2 day ship, but it wasn’t shipped until late Thursday.

Cincinnati Bengals Matching Game
Cincinnati Bengals Matching Game
Read more reviews about this product

01/13/2024

My great nephew asked for this for Christmas. He loves it. He’s 5. I ordered it on Christmas Eve. It didn’t arrive until the following Saturday (one day late for our party.) I’m in Ohio, so shipping from Indiana, it would have arrived on time, but didn’t ship out until late Thursday. That was annoying. I had to wrap a photo from the website. He was thrilled to see the photo (so I know he really wanted it.) The M&Ms I wrapped with it softened the blow of not receiving it.


R
Shopper Approved - Verified Customer Rachel P.
01/12/2024 , Illinois

Was a great and smooth order

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5

Help Us Out!

Amazon


T
Shopper Approved - Verified Customer Tara L.
01/12/2024 , Arizona

.

Would Recommend
5/5
Would Buy Again
5/5

D
Shopper Approved - Verified Customer Deb W.
01/11/2024 , Minnesota

Great deals and service always receive what I order

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5

Help Us Out!

Shop online

Catology - Savannah 1000 Piece Puzzle
Catology - Savannah 1000 Piece Puzzle
Read more reviews about this product

01/11/2024

Great product


C
Shopper Approved - Verified Customer Christopher T.
01/10/2024 , Georgia

Didn't take long for me to find what I wanted from you

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5

Help Us Out!

Facebook

General Store - Sugar Hill Mercantile 1000 Piece Puzzle
General Store - Sugar Hill Mercantile 1000 Piece Puzzle
Read more reviews about this product

01/10/2024

Just received the puzzle, got 6 more during the Christmas season, just finished putting one together


S
Shopper Approved - Verified Customer Sandy B.
01/10/2024 , Pennsylvania

Great quality puzzles. Highly satisfied.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5

Help Us Out!

Checking online


J
Shopper Approved - Verified Customer JoAnna W.
01/06/2024 , Alabama

Quick n easy. Waiting on arrival.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5

Help Us Out!

Internet

Auburn Tigers Checkers
Auburn Tigers Checkers
Read more reviews about this product

01/06/2024

Perfect birthday present for our 10 year old grandson


L
Shopper Approved - Verified Customer Lora D.
01/06/2024 , Indiana

It was a gift so unaware of quality

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
4/5

E
Shopper Approved - Verified Customer Emma
01/04/2024 , Illinois

Great experience with the site and liked how quick the shipping was.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Detroit Red Wings - 1000 Piece Panoramic Puzzle
Detroit Red Wings - 1000 Piece Panoramic Puzzle
Read more reviews about this product

01/04/2024

Was looking for something just like this, fast shipping too!


D
Shopper Approved - Verified Customer Danielle T.
01/04/2024 , Minnesota

.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5

Help Us Out!

.

Masterpiece Gallery - Wizard's Laboratory 1000 Piece Puzzle
Masterpiece Gallery - Wizard's Laboratory 1000 Piece Puzzle
Read more reviews about this product

01/04/2024

.


J
Shopper Approved - Verified Customer Joe Z.
01/03/2024 , Florida

ok

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5

T
Shopper Approved - Verified Customer Thomas R.
01/02/2024 , Ohio

Easy to shopping.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5

M
Shopper Approved - Verified Customer michelle Y.
01/01/2024 , Indiana

It was easy to find what I was looking for

Would Recommend
2/5
Would Buy Again
5/5
Product Satisfaction
5/5
Alabama Crimson Tide - 1000 Piece Panoramic Puzzle - Center View
Alabama Crimson Tide - 1000 Piece Panoramic Puzzle - Center View
Read more reviews about this product

01/01/2024

Great picture


K
Shopper Approved - Verified Customer Kimberly A.
12/29/2023 , Idaho

Very easy to find what i was looking for

Would Recommend
5/5
Would Buy Again
5/5

P
Shopper Approved - Verified Customer Peggy T.
12/29/2023 , Illinois

Very nice website

Would Recommend
5/5
Would Buy Again
5/5

H
Shopper Approved - Verified Customer Holly H.
12/29/2023 , Indiana

I love the puzzles!

Would Recommend
5/5
Would Buy Again
5/5

C
Shopper Approved - Verified Customer Claudia N.
12/29/2023 , Minnesota

great puzzle choice

Would Recommend
5/5
Would Buy Again
5/5

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