massage-chair-relief.com Reviews

About this Company

Massage-Chair-Relief.com was started by Dr. Alan Weidner in 2005, in Taylorsville, UT and is one of the oldest and most reputable massage chair retailers in the country. It is also the first chiropractor-owned massage chair business. Dr. Weidner moved to the USA, from Edmonton, Alberta, Canada, in 1988 to get his chiropractic education. He opened a private practice in 1992 and began Massage Chair Relief as only a website. He sold his practice in 2008 and has since devoted his professional life to the massage chair industry. It was in 2008 that Dr. Weidner opened his first brick-and-mortar showroom and it has since grown to multiple locations. Arguable the most recognized and trusted expert in the massage chair industry, Dr. Weidner is still very actively engaged in promoting massage chairs through quality video and written content education. We carry top name brands, like Human Touch, Daiwa massage chairs, Osaki, Titan, Luraco, Infinity, Tru, Ogawa, JPMedics, Synca, Inada, and Brookstone, among others. Our massage chairs are premium brands that carry better massage chair warranties, have longer life spans, and lower failure rates. More recently, Massage Chair Relief has added zero gravity recliners to their offering, as well as targeted massagers for those times when your massage chair isn't readily availabe. The zero gravity recliners include vibration or airbag massage to keep in line with our focus of massage. We are the only massage chair company that has a Lifetime Labor Warranty and 100% free exchanges and returns on all their new massage chairs and zero gravity recliners. You can reach Massage Chair Relief at 888-259-5380.

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305 Verified Customer Reviews

305 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

5.0

Overall Star
Rating

5 Shopper Approved - Review Star
294
(96.4%)
4 Shopper Approved - Review Star
10
(3.3%)
3 Shopper Approved - Review Star
1
(0.3%)
2 Shopper Approved - Review Star
0
(0%)
1 Shopper Approved - Review Star
0
(0%)

Customer Service
5.0
5 Shopper Approved - Review Star
25
4 Shopper Approved - Review Star
1
3 Shopper Approved - Review Star
0
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
0
SHOW DETAILS

5-star reviews
250+

5-star reviews

8 years collecting reviews

About this Company

Massage-Chair-Relief.com was started by Dr. Alan Weidner in 2005, in Taylorsville, UT and is one of the oldest and most reputable massage chair retailers in the country. It is also the first chiropractor-owned massage chair business. Dr. Weidner moved to the USA, from Edmonton, Alberta, Canada, in 1988 to get his chiropractic education. He opened a private practice in 1992 and began Massage Chair Relief as only a website. He sold his practice in 2008 and has since devoted his professional life to the massage chair industry. It was in 2008 that Dr. Weidner opened his first brick-and-mortar showroom and it has since grown to multiple locations. Arguable the most recognized and trusted expert in the massage chair industry, Dr. Weidner is still very actively engaged in promoting massage chairs through quality video and written content education. We carry top name brands, like Human Touch, Daiwa massage chairs, Osaki, Titan, Luraco, Infinity, Tru, Ogawa, JPMedics, Synca, Inada, and Brookstone, among others. Our massage chairs are premium brands that carry better massage chair warranties, have longer life spans, and lower failure rates. More recently, Massage Chair Relief has added zero gravity recliners to their offering, as well as targeted massagers for those times when your massage chair isn't readily availabe. The zero gravity recliners include vibration or airbag massage to keep in line with our focus of massage. We are the only massage chair company that has a Lifetime Labor Warranty and 100% free exchanges and returns on all their new massage chairs and zero gravity recliners. You can reach Massage Chair Relief at 888-259-5380.

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C
Shopper Approved - Verified Customer Chris
2 weeks ago

Excellent experience and Dr. Weidner is wonderful. Helped me select the best chair for my needs. Super fast shipping. Ordered on Friday before Easter and was delivered to the East Coast by Tuesday. Setup quickly and love the Ogawa Active XL.

Merchant Choice

Referred by a friend.


T
Shopper Approved - Verified Customer Thien
3 weeks ago

Good, uneventful shopping experience. Timely shipping.


A
Shopper Approved - Verified Customer Angela
4 weeks ago

I had a fantastic experience with massage-chair-relief.com from start to finish! Visiting the Mesa showroom was incredibly helpful (I went there twice before deciding on a chair); the staff (Shawn Kim) was knowledgeable, friendly, and patient, guiding me through various options to find the perfect massage chair for my needs. The delivery and setup (Francisco) of the chair were seamless and efficient, ensuring I could start enjoying its benefits right away. Overall, I couldn't be happier with my purchase and the exceptional service provided by massage-chair-relief.com. Highly recommended!

Merchant Choice

I opted for massage-chair-relief.com over competitors like Costco primarily due to the personalized attention and expertise they offered. While Costco may provide exclusive event sales for their members, the specialized focus and knowledge demonstrated by massage-chair-relief.com staff, particularly at the Mesa showroom, made all the difference. Their ability to understand my specific needs and guide me toward the ideal massage chair set them apart. I felt more confident about massage-chair-relief's policies on service and repair. Plus, the seamless delivery and setup process further solidified my decision. Overall, the exceptional service and attention to detail at massage-chair-relief.com were unmatched, making it the clear choice for my purchase.


R
Shopper Approved - Verified Customer Robert
02/20/2024

Excellent sales, delivery, setup and service. Thank you Stan and team.

Merchant Choice

Price and lifetime service.


D
Shopper Approved - Verified Customer Dennis
01/31/2024

Michael did an excellent job assisting me. I would order him again.

Merchant Choice

I was very impressed with the staff and they helped me get a new massage chair.


S
Shopper Approved - Verified Customer Steve
01/08/2024

Kept me in the loop regarding delivery date/time

Customer Service
5/5

Merchant Choice

Good reviews


F
Shopper Approved - Verified Customer Frank
01/05/2024

Carson is great, I'd recommend this store to family and friends.

Merchant Choice

Pain relief


T
Shopper Approved - Verified Customer Terry
12/28/2023

The sales person Alan was amazing. He let me take my time and I found just the right chair for my needs. The chair was delivered and set up with no issues. There is one thing that is not working (minor) but I'll reach out later to see how I get that fixed.

Merchant Choice

The store had the best selection here in AZ.


J
Shopper Approved - Verified Customer Jim
12/02/2023

Received exceptional and friendly service from everyone. Great shopping experience!


T
Shopper Approved - Verified Customer Tera
12/01/2023

Outstanding customer service! Second chair I bought from this company. Very personal service. spoke directly with Dr. Weider who is so helpful and available for all questions.

Merchant Choice

The excellent customer service and the outstanding warranty and service plan.


E
Shopper Approved - Verified Customer Edward
11/28/2023

Delivery & Installation went well.

Merchant Choice

My bother-in-law has one and I liked it.


C
Shopper Approved - Verified Customer Chad
11/14/2023

Ian was great. I called a couple times over a few week period and asked numerous questions and he was happy to spend the time with me.

Merchant Choice

My sister and husband bought a floor model from you and that got me looking at your web site. The prices were good and the warranty is top notch.


G
Shopper Approved - Verified Customer Gina
10/13/2023

Stan was great, very helpful & professional

Merchant Choice

I was doing research online for a chair and ran across some YOUtube videos and called. Glad I did, ordered our chair, cannot wait to get it.


H
Shopper Approved - Verified Customer Hal
08/22/2023

Stan and Son were amazing. Thanks so much!

Merchant Choice

Duh.....


T
Shopper Approved - Verified Customer Trevin
08/18/2023

It was great. I really appreciate the help figuring which chair to buy. Having lots to demo was very helpful.

Merchant Choice

We drove from Boise, Idaho just to go to your store. Basically it is the only store that carries multiple manufacturers. So if you want find the best chair for you personally, it is a great way to go.


K
Shopper Approved - Verified Customer Ken
07/29/2023

Wide selection of brands and smart and helpful staff to focus your selection. Recommend!

Customer Service
5/5

Merchant Choice

Wide selection of brands and smart helpful staff to assist your decisions. Recommend!


V
Shopper Approved - Verified Customer Vijayakumar
07/28/2023

chair arrived in perfect condition, works perfect out of the box and fully assembled. So California showroom well stocked and Michael was super informative!

Customer Service
5/5

Merchant Choice

best selection


C
Shopper Approved - Verified Customer C.C.
07/18/2023

super helpful and convenient, smooth process

Merchant Choice

we've purchased from them before and were happy with the experience as well as the customer service


S
Shopper Approved - Verified Customer Shawn
06/13/2023

Carson and Dr. Weidner have great customer service and honesty and a great show room.

Merchant Choice

Quality service.


D
Shopper Approved - Verified Customer Dan
06/09/2023

Super Great. Dr. Alan Weidner and his son were very professional. Just as in 2013, when we purchased our 2nd massage chair, everything went smoothly. The last was the Infinity IT-8500, which we are still using. This time the new Infinity Luminary Syner-D. Its delivery was just yesterday. Assembled the little bit of components to the main chair piece today (only 3 pieces) and we now have upstairs and downstairs units.

Customer Service
5/5

Merchant Choice

Repeat customer.


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