Madison Trust Company Reviews

About this Company

Madison Trust Company is one of the leading Self-Directed IRA Custodians.   We enable our clients to invest their retirement money directly into alternative assets such as real estate, private placements, promissory notes, and much more.

Madison Trust Company is dedicated to providing the best customer support in the Self-Directed IRA industry while offering competitive pricing.  Customer satisfaction is our #1 goal. 

 

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636 Verified Customer Reviews

636 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.9

Overall Star
Rating

5 Shopper Approved - Review Star
591
(92.9%)
4 Shopper Approved - Review Star
37
(5.8%)
3 Shopper Approved - Review Star
5
(0.8%)
2 Shopper Approved - Review Star
3
(0.5%)
1 Shopper Approved - Review Star
0
(0%)

Customer Service
4.9
5 Shopper Approved - Review Star
549
4 Shopper Approved - Review Star
24
3 Shopper Approved - Review Star
3
2 Shopper Approved - Review Star
3
1 Shopper Approved - Review Star
1
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About this Company

Madison Trust Company is one of the leading Self-Directed IRA Custodians.   We enable our clients to invest their retirement money directly into alternative assets such as real estate, private placements, promissory notes, and much more.

Madison Trust Company is dedicated to providing the best customer support in the Self-Directed IRA industry while offering competitive pricing.  Customer satisfaction is our #1 goal. 

 

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J
Jeff L.
2 days ago , NJ

Madelyn B did a great job helping me with a couple of issues I had.

Customer Service
5/5

G
GREAT S.
2 days ago , TX

I recently called Madison Trust with a very difficult question. The phone was answered quickly and Sidney J. was able to find the answer to my question. She was very polite, efficient and knowledgeable. I was very impressed with her service!! Way to go Sidney J.!! Just another reason that I have been with Madison Trust since 2015.

JOHN BRITT CHANDLER

Customer Service
5/5

A
Annette F.
1 week ago


Madelyn was very helpful in giving me all the information I needed... and patient with me, too! Thanks Maddy!

Customer Service
5/5

S
seang
1 week ago , IL

I was setting up a new IRA LLC, and converting from traditional to roth immediately afterwards. It was a process foreign to me, but the team at Madison Trust guided me through the entire thing. While the process is fairly involved, the help you receive gets you to the finish line.

Customer Service
5/5

D
Doug F.
1 week ago , MA

Madelyn provides exceptional service. She listened to my issue patiently, immediately understood the issue and responded expertly. This is so unusual for a large financial service firm and I deal with many.

Customer Service
5/5

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