"My experience was that I misread the annual price of $139.95 and was expecting to pay the $11.66. So when $139.95 was taken off my card I was livid, because I had a bill I had just written a check for. suffice it to say. It messed me up badly, I had a check that was on its way to returning for insufficient funds. However, because I was quick enough to cancel my order and request my money back from LivePlan. Happily, Patrick from Customer Service received my request and canceled the order and sent the funds back. The bank manager was able to see that the amount was on hold and she made a mandatory clearing of my check. Because of Patrick of the Live Plan he saved me $622.34 and my good name and credit. "