lilyanncabinets.com Reviews

About this Company

Lily Ann Cabinets is one of the leading factory-direct distributors of kitchen and bathroom cabinetry in the industry today. We have been selling our kitchen cabinets and bathroom vanities nationwide to customers since 2004, shipping out hundreds of kitchens a month, coast to coast.

Lily Ann Cabinets is your one-stop-shop for all things cabinetry. With over 15 distinct finishes of all-wood cabinets to choose from, you’re sure to find a unique look to suit your upcoming project. Our goal as a company is to bring you a high-quality product without the hefty price tag. After viewing our website for a few short minutes, you’ll see that buying all wood Ready-to-Assemble (RTA) Cabinets will save you thousands of dollars, even in comparison to purchasing cheap particle board cabinets from your local home improvement store.

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Charleston Linen
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Charleston Linen
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John C - 03/15/2021

Good luck

I want to give a good review, I really do. But so far this has been a nightmare. According to their website, the order hasn't even shipped. This email asking for a shipped order review is a perfect example of how unorganized they are. It has shipped, and I have received. I was never sent an email with tracking info, I was forced to keep emailing, chatting and calling before they told me it actually shipped. I know they were sick if me but this was a major purchase. Extended wait times, which would be fine with communication, but its up to you to do that. The product is good, not great. I have several cabinets waiting for parts that were milled or assembled wrong. I expect more for $4300. Maybe I'm crazy. They did credit my account for items broken during shipping, kudos for that. So far I am pretty discouraged. Almost every cabinet required sanding, reshaping of the dovetails as they were milled wrong. Learned that after cracking a face frame trying to assemble. Inspect them carefully, once you start putting them together you are committed. I would update this review to more favorable should they make all the problems right and allow me to do so. PS, I had to give five star ratings to get this to post, that says something!

John C

03/15/2021 - ID

I want to give a good review, I really do. But so far this has been a nightmare. According to their website, the order hasn't even shipped. This email asking for a shipped order review is a perfect example of how unorganized they are. It has shipped, and I have received. I was never sent an email with tracking info, I was forced to keep emailing, chatting and calling before they told me it actually shipped. I know they were sick if me but this was a major purchase. Extended wait times, which would be fine with communication, but its up to you to do that. The product is good, not great. I have several cabinets waiting for parts that were milled or assembled wrong. I expect more for $4300. Maybe I'm crazy. They did credit my account for items broken during shipping, kudos for that. So far I am pretty discouraged. Almost every cabinet required sanding, reshaping of the dovetails as they were milled wrong. Learned that after cracking a face frame trying to assemble. Inspect them carefully, once you start putting them together you are committed. I would update this review to more favorable should they make all the problems right and allow me to do so. PS, I had to give five star ratings to get this to post, that says something!


Shaker Cinnamon
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Shaker Cinnamon
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Tina M - 03/09/2021

Great product

Great product just not the color I am looking for in my kitchen.

Tina M

03/09/2021 - Alabama

Frustrating to use 3D design, locks up every time I try to put in appliances


White Shaker Elite
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White Shaker Elite
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Tina M - 03/09/2021

Great buy

Love the look, color, and feel of the cabinets

Tina M

03/09/2021 - Alabama

Frustrating to use 3D design, locks up every time I try to put in appliances


White Shaker Elite
Shopper Approved - Verified Customer
White Shaker Elite
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Kitty - 03/05/2021

Paint for touch ups

Haven’t used the paint yet. Was for touch ups as needed.

Kitty

03/05/2021 - MI

I waited 6 weeks before cupboards started to come. It's been now at least 12 weeks and I'm still waiting on pieces that were defective or missing. And inserts ordered originally have not arrived yet. Very unhappy with your service. On the plus side, what has arrived and been installed is beautiful. But when your representative said it would take 2 weeks, I figured, maybe 4 weeks. This is ridiculous. And I understand this is the time of COVID. It is now 4 months since my cupboards were ordered. The last cupboard door has finally arrived (replacement for defective door). Haven't seen it yet to see the quality. Still don't have inserts ordered in the beginning. I can only hope.


Grey Shaker Elite
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Grey Shaker Elite
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George J - 03/05/2021

1/2" plywood box - something you don't see from big box stores unless it's some expensive upgrade I'm unaware of. CNC placement of all attachments ( hinges, assembly connections, shelf supports) right on the money. Cabinets are easy to assemble. Nice finish.

George J

03/05/2021 - MI

7348561808


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