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Jason H - 05/03/2022
Overall a good value. I piece damaged in shipping. Delivery style isn’t the greatest. I understand it’s a freight company that basically drops on the sidewalk and goes. Mine was dropped in the street, during a snowstorm. No chance to inspect. Communication on delivery was horrible. Paint can for touch ups was crushed. Cabinet doors were all good. One of the cabinet box sides was warped so it curves out. The hardware supplied does not match their video instructions. They don’t provide the number of screw the videos show to use. Putting together was not bad. Some of the cuts were pretty rough and ragged to try to slide other pieces into. Design consultants during the planning were great. Very helpful. The 3D images were very helpful as well. I don’t have anything else to compare to, so not sure about quality comparisons vs competitors. Overall, I think it’s a good value if you are able to do the work yourself in comparison to full kitchen cabinet prices. Have to order a couple more trim pieces because enough was not planned for during the designing but that’s not a big deal. Drawers and soft closers were all good quality and work as designed. Overall happy with product with a couple hiccups but that’s to be expected with anything of large project style.
05/03/2022 - CO
Cindy Lacson was very helpful and assisted with the planning and design service and several changes and questions. The 3D models were a huge help in visualizing how it would look and making adjustments. The time difference for out of country contacts does make timely communication a little difficult, but Cindy was very helpful and accommodating. Tonight I got to work with Richard Westgate for the first time as he helped finish the order for Cindy because she was not available. RICHARD WAS AWESOME!!!! He adjusted many times, pointed out some red flags he noticed, and was VERY receptive and timely on the phone. He worked with me late in the evening, on a Friday night, with several last minute changes and corrections. Huge thanks! Order placed. Now time to sit back and wait for the delivery..
Michael B - 05/02/2022
Quality cabinets, great delivery guys, any issues were remedied super fast, once i got the hang of putting them together it went really smooth
05/02/2022 - Michigan
Hans was great to deal with just a great help with everything, really great person to deal with
William P - 04/30/2022
Sturdy products with a large selection to choose from. 1 piece came damaged and they quickly replaced. Great customer service.
04/30/2022 - OH
Large variety or options and configurations is why I keep shopping LA cabinets.
Dianne M - 04/29/2022
Beautiful cabinets and easy to assemble.
Chad M - 04/27/2022
Home Depot quality, but make sure you triple check everything. It costs a lot to order a single something later and then pay shipping again.
04/27/2022 - Utah
Please assist me to combine the two orders I have placed into one and refund me the shipping from the order that charged shipping costs. Orders; #5255679 and #5255784 thanks!
janet L - 04/16/2022
Stain was no where near the color of the cabinets. Had to go to Home Depot and find a stock stain that matched better.
04/16/2022 - New Jersey
Cabinets and customer service was great! The stain we purchased to stain a barn door did not match the cabinet color at all
Angela K - 04/13/2022
Very easy to install and fresh crisp clean look. Really enjoy the draw slides and no slam doors.
04/13/2022 - South Carolina
Loved looking at all cabinets and so many ways to put the cabinets together.
Vickie E - 04/10/2022
Gorgeous cabinets st a great price.
04/10/2022 - FL
Designer didn't want to spend time working with me to answer my questions. Many times she just brushed me off. I ended up with hundreds of dollars of unnecessary trim pieces that I could not return. I also was shorted several pieces that I had to arrange to be picked up.
MJ B - 04/07/2022
I loved the quality of this cabinet sample, but was looking for a finish that was lighter.
04/07/2022 - Colorado
Some features on the website don't work. I've tried to watch movies of the "features" and they don't play. I tried to order a sample from the product page and it also didn't work. I finally stumbled on the "Samples" tab was able to order the sample I wanted. Requiring 1-5 star input on your 3D design service on this feedback page is nonsense, since I have only started looking at your product and haven't used it. There should be an option for "no opinion"
Greg A - 04/07/2022
Cabinets look great and are really sturdy. They slide together and then are screwed in the back. Some of the joints need cleaned out but no big deal. Shipping was horrible though. 19 cabinets came on a pallet on a semi truck. The driver had no way to unload them off the truck and get them up to the house. Has to go to a dock and load them by hand into my truck to take them home and unload them in the garage. It was a nightmare to coordinate.
04/07/2022 - IL
Cabinets are great and go together rather easily and seem sturdy and look great. The colony they used for shipping was horrible. The driver had no way to get the pallet of cabinets out of his truck so we had to go to a loading dock and break the pallet down. Load it onto my truck and trailer and then take it home to unload it again. It was a hassle to say the least.
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