"As a remodeling contractor, I found the website easy to use and the ordering experience straightforward. I did not need to speak with customer service at all. Although the cabinets I ordered (Carolina Hickory) were not fully customizable, the choices available were sufficient to complete the job. The delivery time was spot on, and the boxes all arrived without any damage. The quality of the cabinets was above average, and although assembly instructions were sometimes not precise or clear, once assembled, the cabinets were sturdy and square. The appearance and finish was superior. The customer was very pleased, and I would/will recommend to future clients. "