lightninggps.com Reviews

About this Company

Serving customers since 2006, Lightning GPS is a recognized leader in professional GPS tracking and surveillance. We offer a full roster of affordable and customizable GPS solutions for small business, enterprise clients and everyone on between. We help you find the right GPS tracking solution for your business needs. We look forward to working with you to reduce costs, increase productivity and take control of your remote workforce. 

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23 Verified Customer Reviews

23 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.6

Overall Star
Rating

5 Shopper Approved - Review Star
18
(78.3%)
4 Shopper Approved - Review Star
2
(8.7%)
3 Shopper Approved - Review Star
1
(4.3%)
2 Shopper Approved - Review Star
2
(8.7%)
1 Shopper Approved - Review Star
0
(0%)

Delivery Time
4.6
5 Shopper Approved - Review Star
17
4 Shopper Approved - Review Star
3
3 Shopper Approved - Review Star
1
2 Shopper Approved - Review Star
1
1 Shopper Approved - Review Star
0
Price Satisfaction
4.6
5 Shopper Approved - Review Star
17
4 Shopper Approved - Review Star
2
3 Shopper Approved - Review Star
2
2 Shopper Approved - Review Star
1
1 Shopper Approved - Review Star
0
Customer Service
4.3
5 Shopper Approved - Review Star
11
4 Shopper Approved - Review Star
5
3 Shopper Approved - Review Star
0
2 Shopper Approved - Review Star
1
1 Shopper Approved - Review Star
1
Product Satisfaction
4.2
5 Shopper Approved - Review Star
15
4 Shopper Approved - Review Star
3
3 Shopper Approved - Review Star
0
2 Shopper Approved - Review Star
2
1 Shopper Approved - Review Star
2
SHOW DETAILS

About this Company

Serving customers since 2006, Lightning GPS is a recognized leader in professional GPS tracking and surveillance. We offer a full roster of affordable and customizable GPS solutions for small business, enterprise clients and everyone on between. We help you find the right GPS tracking solution for your business needs. We look forward to working with you to reduce costs, increase productivity and take control of your remote workforce. 

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E
E V.
02/11/2022 , AL

Tracker. Are slow. Delay. In tracking. Loose location. By 5seconds or more. Needs up dates. Every two days. Hard to get. Techs on phone
Please fixes ASAP
Mr Hinton.

Product Satisfaction
2/5
Price
2/5
Customer Service
2/5
Delivery
2/5

Merchant Response

lightninggps.com tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

A
Anonymous Customer
06/20/2021

Terrific

Product Satisfaction
5/5
Price
5/5
Delivery
5/5

P
Poor I.
05/21/2021 , IL

I contacted your online chat representative, Lino. He either could not or would not answer my questions regarding TXD and RXD. I then called your phone support. The person I talked with also gave me no answers. I would like to know what the TXD, RXD, Output 1, and output 2 are used for. I would like to use this product to it fullest capability. Clearly it has abilities that are not covered in the user manual.

Product Satisfaction
1/5
Price
5/5
Customer Service
1/5
Delivery
5/5

Merchant Response

lightninggps.com tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

A
Anonymous Customer
04/26/2021

My primary contact, Adrian Evangelista, always responds promptly and capably. Regardless how long it has been since we've spoken, she demonstrates familiarity with our account and can take care of us. As fleet manager, I wish all the customer service agents I interact with were as helpful as her.

Product Satisfaction
5/5
Price
5/5
Delivery
5/5

D
dee
11/07/2020 , FL

I was told it would be activated when it arrived. I was told customer support was available,but it isn't available on weekends

Product Satisfaction
2/5
Price
3/5
Delivery
3/5

Merchant Company Response

Hello,

Thank you for your feedback and, we apologize for the confusion. As stated on our website, our hours of operation are from Monday to Friday from 9 am to 8 pm EST only. We tried to get in touch with you, but we have not received a response. We'd love to earn your 5-stars. Could you please share your contact details with us at [email protected] so that we can get in touch with you and resolve the matter? We thank you for your patience and understanding.

Best regards,
Lightning GPS Team

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