lightninggps.com Reviews

4.5 Overall Satisfaction Rating

Based on 11 Ratings

5
8 (72.7%)
4
2 (18.2%)
3
0 (0%)
2
1 (9.1%)
1
0 (0%)
8 5 stars in a row

Delivery Time

4.7 Average

5
(7)
4
(3)
3
(0)
2
(0)
1
(0)

Price Satisfaction

4.6 Average

5
(7)
4
(2)
3
(1)
2
(0)
1
(0)

Customer Service

4.5 Average

5
(5)
4
(5)
3
(0)
2
(0)
1
(0)

Product Satisfaction

4.4 Average

5
(7)
4
(2)
3
(0)
2
(0)
1
(1)

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lightninggps.com

About Us

Serving customers since 2006, Lightning GPS is a recognized leader in professional GPS tracking and surveillance. We offer a full roster of affordable and customizable GPS solutions for small business, enterprise clients and everyone on between. We help you find the right GPS tracking solution for your business needs. We look forward to working with you to reduce costs, increase productivity and take control of your remote workforce. 

S

Satisfied_Customer_
10/17/2018

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"Lightning is very responsive to customer issues and I am quite satisfied with their service."
Product Satisfaction
5/5
Price
5/5
CustomerService
5/5
Delivery
5/5

Public Comment

Hello,

Thank you for taking the time to review your experience with us! Our mission is to maintain our position as the finest, most responsive provider in the security and surveillance industry. We’re happy to hear that you’ve found us and use our services.

Lightning GPS Team

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V

Vanessa
10/16/2018 , SC

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"Great quality, price, and service for my small business."
Product Satisfaction
5/5
Price
5/5
CustomerService
5/5
Delivery
5/5

Public Comment

Hello,

Thank you for your feedback! We constantly do our best to offer high-performance and great quality products at a fair and reasonable price. We always look for ways to improve our current listings. We appreciate your business and your trust in us.

Lightning GPS Team

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P

Paula
10/16/2018 , MD

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"Easy to use and the customer care is quick to give support."
Product Satisfaction
5/5
Price
5/5
CustomerService
5/5
Delivery
5/5

Public Comment

Hello,

Thank you for such a great review! When you call BrickHouse Security, you'll always get to talk to a real person who will work with you to ensure that your needs are met. Please feel free to contact us if you need further help.

Lightning GPS Team

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M

Marin
10/04/2018 , NJ

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"The service platform itself is excellent, and the support reps are friendly and helpful. "
Product Satisfaction
5/5
Price
5/5
CustomerService
5/5
Delivery
5/5

Public Comment

Hello,

Thank you for sharing your feedback! As a company, we do our best to uphold our mission to provide a responsive solution in the security and surveillance industry. We offer world-class customer service, unmatched technical expertise, and unlimited lifetime technical support. Please don’t hesitate to contact us if you need help with anything.

Lightning GPS Team
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A

Anonymous Customer
10/04/2018

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"Working with LightningGPS has been a fantastic experience for my business. Customer service is knowledgeable and the service is exactly what we were looking for."
Recommend this Company
5/5
Would Buy Again
5/5

Public Comment


Hello,

We appreciate your comment! Our team is fully trained, skilled and qualified to provide an excellent service. If you would need help with anything, please don't hesitate to call us.

Lightning GPS Team
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J

Jj
01/05/2019

Shopper Approved Checkmark Logo Verified Purchase

2.0
Overall Satisfaction Rating

" This is the third time I have ordered from here and two of the three have not been shipped complete or were shipped incorrectly "
Product Satisfaction
1/5
Price
3/5
CustomerService
4/5
Delivery
4/5

Merchant Response

lightninggps.com tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

Public Comment

Hello,

Thank you for your feedback and, we apologize for the inconvenience. We tried to get in touch with you directly, but as we have not heard back from you, we hope this means that you were able to get the issue resolved through our Support team. If we can be of any help, please don't hesitate to reach us anytime.

Lightning GPS Team
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