lightboxshop.com Reviews
About this CompanyWho is Lightbox Shop?
The Lightbox Shop has been helping customers all across America to unleash the power of illumination to boost their advertising efforts. We are a women-owned business with a full team of professionals whose expertise in the sign and display industry is unsurpassed. We specialize in light box signs for indoor and outdoor use with bright lighting to enhance branding, promotions and information. We put a light behind your messages.
- Indoor Light Box Signs
- Trade Show Displays
- Directional LED Signs
- Outdoor Lightbox Signs
Why Choose Lightbox Shop?
Fast: We have hundreds of stock items with super fast printing to meet your advertising timeline. We are accustomed to last-minute jobs, relax and call us with your tight deadline. Many trade show displays are just 2-3 days in production, printing included.
Quality: We are transparent with product quality levels. Our state-of-the-art printers ensure graphics are vibrant, professional and long-lasting. Lightbox signs and display stands are tried and true, pre-tested by our production teams and our customers alike. We are continuously working with new technology to bring easy-to-manage and cost-effective products to the marketplace.
Service: Here at the Lightbox Shop we care about our customers! We work closely with trade show exhibitors and marketing teams to provide them with the best sign for their projects. We offer graphic design support and check artwork closely, proofs are sent for customer approval prior to printing. We advise on best shipping methods and expedite rush orders on the fly.
Is lightboxshop.com legit?
Yes we are, feel free to call us or chat with us and experience our level of customer service. We have earned a 4.8 average star rating from verified customer reviews, indicating that people rate their experience with us as “Excellent”.
Please visit our website at www.lightboxshop.com, or reach out to our friendly support team at [email protected].
Evolv T - 09/22/2023
I was pleasantly surprised with everything about this company. The pricing was better than most others I found online. Turnaround time was better than most, as well...and their customer service was phenomenal. They responded back immediately when I sent a note to make sure the double-sided banner would make it in time for our special event. In the end, they arrived a day early, was fantastic quality and everyone at our event commented on how great the double-sided banner looked. We plan to use these more often for our smaller tradeshows to help draw attention to our brand and message.
1 Company Review
09/22/2023 - massachusetts
I was concerned about turnaround time....and your staff were great.
awefwaefwa - 08/22/2023
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Luciana H - 07/31/2023
Very easy to assemble, nice print. The carry on bag could be wheeled.
07/31/2023 - TEXAS
Great product, easy to assemble. The print looks sharp. The only complaint is that the bags are very heavy and have no wheels.
kevin P - 07/11/2023
Part is adequate
07/11/2023
Part is adequate
Dennis M - 07/10/2023
I have not received the product that I order and this the,second time that talk to anyone regarding the purchase I made ,the service is very poor ,no follow up after you go through and make a purchase,customers service need to contact purchaser next day and fine out the the online process was complet and any changes need to be made,so the order can go smoothly
espi J - 06/28/2023
Great product and Mike was also great help getting this to me expedited.
WC - 06/21/2023
Great quality!
06/21/2023 - WI
Good experience!
Jennifer J - 05/30/2023
Customer Service was very responsive answering all of my questions before I made the purchase.
05/30/2023 - UT
I love that there was a front and back to this so that it could be free-standing at our show and look good no matter where you're at.
Lisa - 05/24/2023
ARRIVED IN GOOD TIME AND GOOD QUALITY
05/24/2023 - CA
GOOD EXPERIENCE
Paula T - 05/17/2023
Very easy to assemble and disassemble. Very impressed with the product.
R. H - 05/12/2023
It is very easy to assemble. It needs a bit of time to fix the graphics into the frame. The system is very sturdy compared to the normal banners around.
05/12/2023
We have been chatting with this company for a while online ad over the phone and they gave us all the information needed and great advice. Very helpful and customers service oriented.
Patti D - 04/25/2023
It fits our 8x8 Vector Frame Lightbox Display and keeps it in good condition while shipping from show to show.
04/25/2023 - TX
Great service again!! Mike takes care of what you need in a flash! He's knowledgeable about his products and what he has in stock. Can get you what you need promptly when you are in a pinch. He's very pleasant and helpful to deal with.
Olivia F - 04/07/2023
the fabric was so exact that it took over an hour just to stretch the fabric into the edges. There was also a permanent ink spot on our fabric, appears to be from someone touching the fabric before the ink dried during printing. Our company using them again will likely depend on how they acknowledge/make good on the smudges on the fabric. I will say they were very fast and responsive which is what we needed! the lighting did look great.
Ana F - 03/29/2023
The light boxes were great. They did however arrive with some residue of oil below the closing snaps. I suggest you wipe them down before placing the image in.
03/29/2023 - ca
Mike is phenomenal and was incredibly helpful throughout the entire process.
Ellen W - 03/06/2023
The Lightbox Shop worked with us on a quick turn around. Very personal customer service. Their "chat" feature is a human who knows all the answers and actually helps with the process. The 5x7.5 foot displays we purchased are beautiful and arrived on time. Very Impressed with this company and will definitely do business with them again.
03/06/2023
Mike, on the chat, was VERY helpful! I would NOT have had the confidence to place this order without him.
PLG - 02/17/2023
Super happy with the way my sign turn out. I have been getting compliments almost daily since putting up our new sign. It has really improved our stores visibility to the traffic.
Allie R - 02/13/2023
Fast shipping and great customer service
02/13/2023 - FL
Great customer service
Patti D - 02/03/2023
First, let me say that Mike, the representative form Lightbox Shop, was very helpful and knowledgeable and responded promptly to all of my correspondence. Thank you, Mike! We searched and searched to find a case with the right dimensions to ship our 8x8 Vector Frame Essential Light Box Display in. We wanted to keep the foam insert (see picture) that the display originally came in so that the pieces of the frame would stay protected in shipping. We ship this display to around 6-8 shows a year so we needed something durable. This case was as close as we could get to the size we needed. It was 1/4 inch too small on the width, but we were able to squeeze the foam insert in with a little pushing. Just sent it off to a show for the first time so we'll see how it holds up. So far, we are very satisfied.
02/03/2023 - Texas
Mike was super helpful. He got back to me right away with a question that I had on availability and delivery. He got me what no one else could get!!! He has earned my business in a few hours!
Louie K - 01/25/2023
Sign description says 7x18. Please note that is the complete size, not size of actual wording on sign. Wording is small approximately 3-4 inches. My only disappointment. Other than that good value for the price
01/25/2023
Satisfied with shipping quickness.
karolina S - 01/24/2023
The graphics look great but doesn’t fit into the frame. We had to stuff business cards into the gaps to keep the graphic from falling out.
Company Response
Thank you for letting us know of your concern with these Lumiere SEG graphics. We're happy to hear your graphics turned out great, and we're also relieved that this is a temporary issue. The SEG beading pictured is backwards, you'll want to rotate it 180 degrees and push-fit the beading into the frame so no rubber beading is visible. This will provide a consistent, taut result every time. We have a detailed YouTube video that will walk through the basics of graphic installation.
https://www.youtube.com/watch?v=06awuVttz6k&t=112s
We hope your display is a big hit at the show, let us know if there's anything we can do to further assist!
-LBS
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