levis4floors.com Reviews

About this Company

Levi's 4 Floors is a family-owned, full service flooring company, that opened its first location near Worhtington Ohio in 1986. We now have locations serving all of central Ohio including Dublin, New Albany, Powell, Hilliard, Lewis Center an Galena to name a few. 

Our mission since the day we opened has been to bring you quality flooring, quality installation and even better service. Our sales staff are trained flooring professionals who will guide you to the best flooring selection for your home at the best value. We do not practice a high pressure sales technique as we want you to be 100% comfortable and happy with your flooring decision.

We carrry the latest styles and fashions in flooring and stand behind our work with unbeatable installation warranties. If you are looking for an honest flooring professional to show you the perfect floor, shop at Levi's 4 Floors! 

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320 Verified Customer Reviews

320 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.8

Overall Star
Rating

5 Shopper Approved - Review Star
277
(86.6%)
4 Shopper Approved - Review Star
26
(8.1%)
3 Shopper Approved - Review Star
7
(2.2%)
2 Shopper Approved - Review Star
5
(1.6%)
1 Shopper Approved - Review Star
5
(1.6%)

Delivery Time
4.8
5 Shopper Approved - Review Star
278
4 Shopper Approved - Review Star
24
3 Shopper Approved - Review Star
9
2 Shopper Approved - Review Star
3
1 Shopper Approved - Review Star
6
Would Recommend
4.8
5 Shopper Approved - Review Star
277
4 Shopper Approved - Review Star
26
3 Shopper Approved - Review Star
8
2 Shopper Approved - Review Star
2
1 Shopper Approved - Review Star
7
Product Satisfaction
4.8
5 Shopper Approved - Review Star
277
4 Shopper Approved - Review Star
24
3 Shopper Approved - Review Star
10
2 Shopper Approved - Review Star
4
1 Shopper Approved - Review Star
5
Would Buy Again
4.8
5 Shopper Approved - Review Star
279
4 Shopper Approved - Review Star
25
3 Shopper Approved - Review Star
4
2 Shopper Approved - Review Star
3
1 Shopper Approved - Review Star
9
Price Satisfaction
4.5
5 Shopper Approved - Review Star
210
4 Shopper Approved - Review Star
88
3 Shopper Approved - Review Star
14
2 Shopper Approved - Review Star
3
1 Shopper Approved - Review Star
5
Customer Service
4.1
5 Shopper Approved - Review Star
41
4 Shopper Approved - Review Star
11
3 Shopper Approved - Review Star
4
2 Shopper Approved - Review Star
4
1 Shopper Approved - Review Star
7
SHOW DETAILS

5-star reviews
250+

5-star reviews

8 years collecting reviews

About this Company

Levi's 4 Floors is a family-owned, full service flooring company, that opened its first location near Worhtington Ohio in 1986. We now have locations serving all of central Ohio including Dublin, New Albany, Powell, Hilliard, Lewis Center an Galena to name a few. 

Our mission since the day we opened has been to bring you quality flooring, quality installation and even better service. Our sales staff are trained flooring professionals who will guide you to the best flooring selection for your home at the best value. We do not practice a high pressure sales technique as we want you to be 100% comfortable and happy with your flooring decision.

We carrry the latest styles and fashions in flooring and stand behind our work with unbeatable installation warranties. If you are looking for an honest flooring professional to show you the perfect floor, shop at Levi's 4 Floors! 

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C
Crosby's D.
09/08/2023 , OH

Salesperson and installation Techs were courteous, professional and listened to my needs.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

P
P S.
08/17/2023 , OH

Bill P as usual was very helpful. We have been customers for many years & have bought carpeting & LVP over the years. Just wish the 1 box we needed for LVP was priced as a discontinued product!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
3/5
Delivery
5/5

J
John P.
07/21/2023 , OH

Excellent service and assistance from Scott!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

J
Judy K.
07/20/2023 , OH

There was a great selection of flooring and no sale pressure. Installation was excellent, on time and professional.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

B
Brian D.
07/04/2023 , OH

Mike was a pleasure to work with, he paid attention to details, and did everything to make the process a personal experience. The install crew did an excellent job. Floors look great. I highly recommend Levi's 4 Floors.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

E
Evelyn M.
06/18/2023 , OH

Several neighbors had used Levi's and were happy. Mike Wiley was so easy to work with and followed thru on replacing the shoe mound that didn't match our cupboards. We love the flooring, it is so easy to clean!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5
Delivery
5/5

D
Doug S.
06/15/2023 , OH

We worked with Wes Kelsey, and he was absolutely phenomenal! He was in constant contact with us and always followed up when he said he did. He was also proactive and consistently went beyond expectations for us! He and the entire team at the Busch Blvd location were helpful and knowledgeable.

Wes also helped get us lined up earlier with one of Levi's commercial reps, with Levi's assisting one of our tenants with new carpet tiles. The tenant was extremely pleased with the work.

We will be recommending (and using, when possible) both Levi's AND Wes whenever we can. Thank you again, Wes!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

H
Happy!!
05/19/2023

Gary was friendly and very helpful guiding us through the process.
The installers did excellent work. They are really fast.
We are very, very pleased with the experience.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

N
Nikki B.
05/12/2023 , OH

My experience was excellent from start to finish. Neil really helped me choose flooring that would complement the design plans we already had. The instal crews were great. They were professional, easy to communicate what was needed and cleaned up after each day.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5
Delivery
5/5

S
S. S.
05/09/2023 , OH

The new bedroom carpets are perfect. It is so heavy and plush that it took three men to get it up the stairs!

My compliments to Harvey, the installer, who did an excellent job and even helped me move furniture back to the rooms. I hope to get Harvey on future installations.

It was a pleasure doing business with Levi's 4Floors. Thank you.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

D
Deborah A.
05/08/2023 , OH

We have been a customer of Levi's4Floors for over 30 years. They replaced carpet in our first home when we moved to Ohio. The sales experience, installation, and customer service was very good and the reason we reached out when we bought our forever house in 23 years ago.

They once again carpeted our home and the whole experience was as expected. A wonderful repeat of our first experience.

Customer Service is fairly easy when you are selling your products. The challenges can arise when a customer has a issue. This is where my true review begins.

The carpet that we had purchased had a lifetime warrantee for stains, including pets. This of course was also dependent on the consumer, following the requirements as laid out in the agreement. This is where we first reached out to Karrie Sims at Levi's4Floors.

Our carpet had become stained in 2 of the rooms. I reached out to Karrie and our experience began. She did not immediately go into the "why " of why the warrantee would not stand. She did ask if we had had our carpet professionally cleaned every 18-24 months as required and if we had the documentation required for her to go to bat for us with the manufacturer. We surprisingly not only had it, but knew where it was as it was 15 plus years ago that the carpet was installed.

Over the next couple months we had extensive communication with Karrie. We NEVER had to chase her down. Her communication with us through this process was beyond our expectations. She was at the mercy of the manufacturer, but did not quit as she knew that we had done everything on our end to satisfy the terms of the warrantee. At one point the owner was ready to step in, however it did not deem necessary. Karrie not just resolved our issue, but she followed it through to the end.

We were able to pick out the replacement carpet. We paid installation as expected. The install process went just as the other 3 times.......without a hitch and exemplary customer service along the way.

Thank you Karrie Sims at Levi's4Floors. We will forever be life long customers

Deborah and Dave Pentenburg
Lewis Center Ohio

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5
Delivery
5/5

J
Judy D.
05/05/2023 , OH

Great carpet selection and I love what I chose. When replacing carpet in other rooms, I'll definitely buy again from Levi's. I'll also request installer, Harvey, who did a beautiful job matching the carpet pattern and making the seams invisible.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
4/5
Delivery
4/5

J
Jan M.
04/08/2023 , OH

I was so happy with all of the help, the advice, the product I chose -'luxury, waterproof, vinyl tile', and the installation of my new floor in my sunroom. Bill Pohl was so helpful and timely with giving us a home visit and he gave me an accurate estimate of the cost and when the installation would be done. The lead installer Luis arrived on time and he and his co-worker did an excellent job of installing, cleaning up, and helping me with my furniture placement. I would definitely make Levis4floors my first choice for future work.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

S
Sandy M.
03/28/2023 , OH

Great selection and everything was done in a timely manner. My salesperson, Paul was excellent. Would definitely have Levi's for my future flooring needs.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

M
Michael Q.
03/11/2023 , OH

Great installer could not ask for a better installer than Luis Jimenez.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
4/5

M
Mary M.
02/23/2023 , OH

We contacted levis4floors for a commercial project in the Westerville area. We were on a tight deadline, and Don worked hard to secure the product and arrange for installation to meet our needs. The installation team was friendly, quick, and efficient. We received excellent customer service from our very first point of contact through installation. Great job!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

H
Heather H.
02/05/2023 , OH

This is my second time purchasing carpet at Levi's 4 Floors. Again, a happy customer! Sales staff, products, and installers are all top of the line!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

D
Doug
01/20/2023 , OH

Great experience! Everything was very professional. The salesperson was very knowledgeable and easy to reach for questions. The installation crew did a fantastic job removing the old flooring and installing the new flooring. I am very happy with the end result! I would highly recommend Levi's 4 Floors.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
4/5
Delivery
5/5

J
John B.
12/20/2022

Sales experience was very good. Salesman came to home and brought samples. He measured and made recommendations about carpet selections for several rooms. We had full house carpet replaced. Install experience was excellent. Efficient and professional. This is the second time we have purchased from Levi's. We will always consider them for our flooring needs.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

A
Allan B.
12/17/2022 , OH

Thank you for your excellent and friendly customer service! We will be back for any future flooring needs. Allen Brown

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

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