4 weeks ago , OH
From start to finish everything went so smooth. Neil was fantastic helping us pick a piece of carpet exactly what we were looking for. Quality of the carpet was way better than expected.... And the pricing was even better. Delivery time was faster than originally quoted and I was beyond thrilled. The couple that came and installed the carpet were super nice, arrived on time and were in and out quick. Our steps look amazing.
There was an issue with the carpet that can happen during manufacturing. Black oil dots. After reporting this to my salesman, customer service sent someone out to clean the carpet. This took care of the problem. I am happy with the results.
07/31/2021 , OH
Very professional and seamless experience. Everything was well coordinated and installations were well done.
07/30/2021 , OH
My sister and I stopped in the Hilliard store to look around and we met Bill. He was fantastic!! He was focused more on teaching us about our options then just making a sale. He was the reason we made the decision to purchase carpet and flooring for both of our homes. Bill's service level continued to exceed expectations throughout the entire process, including after the job was done. The installation crews were also a class act. Showed up on time, provided quality installation and cleaned up afterward. We have already shared our experiences with many of our condominium neighbors!!! Thank you for a delightful experience. We actually had fun going through the process and LOVE the final product!!!
07/29/2021 , OH
Our sales with Scott was a pleasure. He offered us great information and options. He listened to our needs and preferences in the process. We are already planning our next purchase with Levi's Flooring.
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