03/28/2022 , MD
Well I was treated like nothing and no one ever called back to resolve the issue and I emailed more then once and called more then once so I hope the the light that I have from you guys keeps working so I don't have to deal with you all no more and I would not recommend you all to no one and I paid for 2 day shipping and it's been 5 days since my order so thanks a lot for bad service
Because my control box went out after some months
Because I thought you all were a good company but you all aren't
03/24/2022 , WV
Bout a 329.00 pilot car amber light. They got there money. I never got my light
So I called n called. Said to take it up with Ups. Not there problem. So I turned in a claim w pay pal. Hateful Co. It was clearly on them to give me my light. I work hard 4 my money.
Please find a christian company. This company is the devil.
Ps. 2 weeks later...NO LIGHT. CANT WORK
Pilot car company.
Big mistake. Customer def isn't first.
03/22/2022 , NC
Purchased Bundle package. When I received the items, one of them was wrong. I reached out to customer service and immediately received a reply. I thought this was a good sign, however, I was wrong. I have requested the correct item be sent 4 times. Each time I am offered to be sent modules so that I can disassemble and install the correct modules in the item I purchased. I also asked which controller would be the best for the equipment I purchased in original order, I requested a call to discuss these issues and to figure out which controller would be best for my equipment. No Call. I have called 3 times and was told each time that they could not help over the phone. Through my now 18 emails, I have answered the same question multiple times, so it seems as though there are either multiple people answering them or the person I have been communicating with cares too little about my issue to hold a conversation.
On the other hand, I have installed the lights they sent that were correct, and they do seem to be quality items.
Just make sure you know EXACTLY what you need to make their proprietary products work for you before you make your purchase.
Customer service is absolutely horrible.
All of the reasons that brought me to this company have all been debunked after having to deal with their customer service.
01/06/2022 , KY
Ordered a license plate light kit, it came un assembled, and way to big to fit several vehicles in or fleet would not recommend at all
01/06/2022 , PA
The website was easy to navigate. Turn around time was exceptional. I ordered at lunchtime on a Monday and the part was on my porch Thursday. Another order I did, ordered on Monday night, part here on Thursday. Great! Fast!
I needed them
Past product experience
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