lafurniturestore.com Reviews

4.6 Overall Satisfaction Rating

Based on 1,976 Ratings

5
1401 (70.9%)
4
393 (19.9%)
3
128 (6.5%)
2
22 (1.1%)
1
32 (1.6%)
1,250+ 5 stars in a row

Would Buy Again

4.6 Average

5
(1,466)
4
(318)
3
(119)
2
(9)
1
(36)

Recommend This Company

4.6 Average

5
(1,462)
4
(346)
3
(121)
2
(18)
1
(29)

Product Satisfaction

4.3 Average

5
(175)
4
(48)
3
(17)
2
(2)
1
(22)

Price Satisfaction

4.3 Average

5
(161)
4
(57)
3
(29)
2
(6)
1
(11)

Delivery Time

4.3 Average

5
(175)
4
(40)
3
(20)
2
(6)
1
(23)

Customer Service

3.7 Average

5
(36)
4
(13)
3
(4)
2
(6)
1
(15)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

lafurniturestore.com

D

Danielle C.
6 days ago , AZ

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

I really like the sofa I purchased and I received it quickly. However, the customer service I received over the phone was not good. One person told me they couldn't tell me when I would be getting my sofa. I have to call the delivery company myself to get an eta. Once my sofa was already delivered. I had someone from customer service call me to tell me my sofa would ship in one to two days. She had no idea my sofa was already delivered. They don't seem very organized or customer service oriented.
Recommend this Company
4/5
Would Buy Again
3/5
Product Satisfaction
5/5
Price
5/5
CustomerService
1/5
Delivery
5/5
A

Alaina
1 week ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

YOU GUYS ROCK!
Recommend this Company
5/5
Would Buy Again
5/5
A

Amy
1 week ago

Shopper Approved Checkmark Logo Verified Purchase

1.0
Overall Satisfaction Rating

I've been to the store, but the service online was super fast & efficient.
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5
M

Mikeala T.
2 weeks ago

Shopper Approved Checkmark Logo Verified Purchase

1.0
Overall Satisfaction Rating

Poor text customer service
Recommend this Company
1/5
Would Buy Again
1/5
J

Jamie
3 weeks ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Great experience! Was told WA residents got 10% off but didn’t receive a discount
Recommend this Company
5/5
Would Buy Again
5/5
T

Tracy S.
04/04/2021

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Good
Recommend this Company
5/5
Would Buy Again
5/5
K

Kristi M.
03/17/2021

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

found exactly what I wanted in a very short period of time.
Recommend this Company
5/5
Would Buy Again
5/5
R

Rana M.
03/11/2021

Shopper Approved Checkmark Logo Verified Purchase

2.0
Overall Satisfaction Rating

There is no information about when my order will be delivered in addition that ordering from your website on iphone is horrible!! And I can’t do filter while I am shopping
Recommend this Company
4/5
Would Buy Again
3/5
K

Kennedy J.
02/16/2021

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Easiest most pleasant experience ever
Recommend this Company
5/5
Would Buy Again
5/5
J

Jerry W.
02/16/2021 , CA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Great product, informative information online, fast delivery that was very well packed and shipped. A+ experience. Thanks. Will be back.
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5
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