lafurniturestore.com Reviews

4.6 Overall Satisfaction Rating

Based on 1,914 Ratings

5
1356 (70.8%)
4
384 (20.1%)
3
124 (6.5%)
2
20 (1%)
1
30 (1.6%)
1,250+ 5 stars in a row

Would Buy Again

4.6 Average

5
(1,420)
4
(307)
3
(115)
2
(9)
1
(35)

Recommend This Company

4.6 Average

5
(1,416)
4
(333)
3
(120)
2
(17)
1
(28)

Price Satisfaction

4.3 Average

5
(154)
4
(57)
3
(28)
2
(5)
1
(11)

Product Satisfaction

4.3 Average

5
(168)
4
(47)
3
(17)
2
(1)
1
(22)

Delivery Time

4.3 Average

5
(167)
4
(40)
3
(19)
2
(6)
1
(23)

Customer Service

3.7 Average

5
(34)
4
(13)
3
(4)
2
(5)
1
(14)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

lafurniturestore.com

K

Kelsey H.
Today

Shopper Approved Checkmark Logo Verified Purchase

1.0
Overall Satisfaction Rating

It’s concerning that your delivery service waver and damage control mandates a responsibility contract before completing a purchase. I am an interior designer and do a large amount of online shopping and have NEVER had such a strict policy in place. It’s ridiculous. Makes me concerned that a box might appear fine but when opened you notice a damaged piece. What then? Seems like a headache if you need or want to return for any reason. At first appearance it looks like terrible customer service. Which is a red flag to me. I’m going through with the purchase simply because the same product at Allmodern was sold out. The strictness of this policy makes me a believe that financially you can’t compete with larger retailers. Also, the shipping was a ridiculous rate.
Recommend this Company
1/5
Would Buy Again
1/5
S

Stacey K.
2 weeks ago , AZ

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

I love that I can pay through Amazon. Also, free shipping to AZ! Unfortunately, our delivery driver was angry that we wanted to unwrap and inspect our sofa. We contacted LA Furniture and they apologized for his behavior, and told us that they will follow up with the shipper, DATS shipping, to make sure that the issue does not occur again
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
CustomerService
5/5
Delivery
5/5
R

Rob E.
3 weeks ago , MN

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

One box was very damaged but luckily the product was fine.
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
CustomerService
5/5
Delivery
5/5
A

Anthony J.
3 weeks ago , CA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Great products, easy ordering !
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
CustomerService
5/5
Delivery
5/5
A

Alla L.
3 weeks ago , CA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

This is my third time of buying furniture using this site.
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
4/5
CustomerService
5/5
Delivery
5/5
R

Robert M.
3 weeks ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Thank you for stocking quality looking desks!
Recommend this Company
5/5
Would Buy Again
5/5
A

Anonymous Customer
09/16/2020

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Love your furniture!
Recommend this Company
5/5
Would Buy Again
5/5
D

diana D.
09/07/2020

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

was quick and easy!
Recommend this Company
5/5
Would Buy Again
5/5
J

john C.
09/06/2020

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

Site slow
Recommend this Company
4/5
Would Buy Again
5/5
Product Satisfaction
4/5
Price
3/5
CustomerService
5/5
Delivery
3/5
A

Aren G.
09/01/2020

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

TEST ORDER PLACED BY AREN, cancel
Recommend this Company
5/5
Would Buy Again
5/5
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