We specialize in beautiful diamonds, engagement rings, wedding rings, and diamond jewelry. We live to "Rock Worlds" through what we do, how we do it, and what we sell. It's more than diamonds and rings in the end...it's about YOU...and your moment in the sun.
You'll know we're different (in a good way) the second you walk in with the best staff in the world, Hearts On Fire Diamonds, Tacori, Simon G, Henri Daussi, Pandora Jewelry, Honora Pearls, and Alex & Ani. We're a diamond store to be sure...but with a twist. You'll definitely walk out different than when you came in. Visit our Wisconsin Jewelry Store.
91 Verified Customer Reviews
91 Customer Ratings and Reviews
Shopper Approved collects trusted reviews from customers who have made a verified purchase.
4.9
Overall Star
Rating
5-star reviews
About this Company
We specialize in beautiful diamonds, engagement rings, wedding rings, and diamond jewelry. We live to "Rock Worlds" through what we do, how we do it, and what we sell. It's more than diamonds and rings in the end...it's about YOU...and your moment in the sun.
You'll know we're different (in a good way) the second you walk in with the best staff in the world, Hearts On Fire Diamonds, Tacori, Simon G, Henri Daussi, Pandora Jewelry, Honora Pearls, and Alex & Ani. We're a diamond store to be sure...but with a twist. You'll definitely walk out different than when you came in. Visit our Wisconsin Jewelry Store.
06/16/2020 , WI
I wish I had a 'before' picture of my wedding ring with 20 years of neglect showing. They gave me my repaired ring and I blurted 'Are you flipping kidding me??!!' The workmanship is out of this world! THANK YOU!!!
12/13/2019 , WI
I brought my wedding ring in for repair. Every person I dealt with was professional, kind, and friendly. I was treated like a valued customer, even though I was not making a purchase. The work was done promptly and the quality of the work was excellent. In addition to being repaired, my 34-year old ring had been cleaned and polished and restored to the way it looked when it was first purchased. It was evident they take great pride in their work.
07/31/2019 , WI
As always they did a wonderful job fixing my ring. I can't say enough everyone is great.
02/13/2019
Margo has been so patient with me! And i will be back!
01/21/2019
Dream come true!!! Susan was fabulous!
12/30/2018
Andy always tries to make your experience wonderful and does everything he can for you.
11/08/2018
Excellent service and great options!
06/24/2018
I’ve been a long-time customer with my hearts on fire rings and earrings. The service is always excellent. I only trust Koehn & Koehn. I travel from Glendale, 30 miles one way.
Company Response
All the best,
Andy Koehn
06/18/2018
I came in looking for a gift for my sister on her wedding day. Some how they had just what I was looking for. The guy who worked with me was not only super knowledgeable but understanding of exactly how I felt as a customer making such a special purchase. He took time and answered all my questions and it was in all a delightful experience. I highly recommend Koehen & Koehen as they take the work out of narrowing out the perfect pieces of jewelry for you. I didn't see a thing there that wasn't absolutely gorgeous!!! Thank you so much!!!
Company Response
Thanks again for visiting, for the kind review, and we'll see you again soon!
All the best,
Andy Koehn
05/15/2018
Bravos to the KK staff! My ring sparkles like a symphony!
Company Response
Thank you for choosing us to help you keep your jewelry nice and shiny. (And for this very nice review.)
Hope to see you again soon!
All the Best,
Andy Koehn
04/27/2018
Very friendly staff. Answered all my questions and were excited to help me shop. Brought my wedding rings in for repair. The goldsmith made my rings look like they were brand new. Quality craftsmanship and excellent customer service.
Company Response
All the Best,
Andy Koehn
04/19/2018 , WI
Every experience has been amazing and they are always awesome at finding exactly what I'm looking for! The level of customer service is excellent and appreciated!
Company Response
Take care and we look forward to seeing you again!
All the Best,
Andy Koehn
04/09/2018 , WI
Was very helpful in finding me the ring I was thinking of!!!
Company Response
Thank you for coming to Koehn & Koehn!
All the Best,
Andy Koehn
04/01/2018
I had my ring fixed, it came back more beautiful than when I first received it.
Company Response
All the Best,
Andy Koehn
03/05/2018
Everyone is very friendly and fast turn around
Company Response
Best,
Andy Koehn
01/15/2018
Couldn't be happier that with the work Koehn & Koehn did to restore my ring back to its original shine. Great service and super fast!
Company Response
Best,
Andy Koehn
12/19/2017
Absolutely exceptional service! My husband and I were looking to upgrade my wedding ring diamond. Andy and Angela helped guide us through the entire process with such care and passion! When I received my ring back I was speechless on how beautifully they had transformed my original ring into exactly what I wanted!!
Company Response
Best,
Andy Koehn
12/15/2017
Long time business that continously exceeds customer service expectations. Highly recommend.
Company Response
Best,
Andy Koehn
12/10/2017
My husband and I are new to West Bend. We saw online that Koehn Jewerly store carried Tacori, so we stopped in to check out their Christmas Gifts. We experienced fantastic customer service! We were greeted with a warm, and friendly atmosphere by Andy the owner. He was so personable that it made our shopping experience enjoyable and fun, plus we found a unique gift there. Thanks Andy for the tips about the town!
Company Response
Best,
Andy Koehn
12/05/2017
Staff was very friendly, no pressure atmosphere! My repaired jewelry is beautiful!!
Company Response
Best,
Andy Koehn
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