kitchensource.com Reviews

4.8 Overall Satisfaction Rating

Based on 32,218 Ratings

5
27K+ (84.2%)
4
3896 (12.1%)
3
901 (2.8%)
2
144 (0.4%)
1
148 (0.5%)
27K+ 5 stars in a row
Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

kitchensource.com

About Us

KitchenSource.com, the leading online retailer of kitchen, bathroom, patio and home accessories, has been family run and operated since its inception in 1996. The principals of KitchenSource.com have been in the kitchen and home trade for over 45 years and were one of the first online retailers in the industry. This time and experience have allowed us to select some of the finest quality merchandise from top manufacturers around the world, and we are pleased to continually add to our vast product selection. In addition, our longstanding and solid relationships with our vendors prove to be a great assett in allowing us to offer you the best prices and specials in the industry. We are confident that you will find what you are looking for.

Our goal at KitchenSource.com is to make your online shopping experience the best it can be. We pride ourselves in the hard work and dedication all of the Kitchensource.com family put toward reaching this goal. Our highly knowledgeable customer service and sales team is an extension of our family, many of whom have been with us for over ten years. Live support is available Monday through Friday from 9am to 6pm EST. 

S

Scott
Today , NY

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

easy to order - item received very quickly - no damage - all in all a positive experience....
R

ron
Today

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Five stars. Thank you kitchensource.com.
L

Lou A.
Today

Shopper Approved Checkmark Logo Verified Purchase

3.0
Overall Satisfaction Rating

its ok
J

John
Today , MD

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Prompt, reliable, and accurate service.
A

Amy
Today

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

GREAT
B

Becky
Today , AZ

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Nice select. Easy checkout
J

John
Today

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

The website was very easy to navigate
J

James
1 day ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Easy to use
T

Thomas
1 day ago

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

This stainless steel countertop cover looks great in my coffee maker area. It came with a corner dented, but I was able to somewhat straighten it to where it is only noticeable by me.
R

Rick
1 day ago

Shopper Approved Checkmark Logo Verified Purchase

3.0
Overall Satisfaction Rating

The medicine cabinet dimensions were not as expected.

The customer service rep told me she would secure a "return customer" discount for me to purchase a replacement. When the receipt arrived, it turns out she was unable to secure that discount for me.

She DID offer free shipping, but that doesn't help with the shipping I already paid (in both directions) for the first one (this order) that came with the wrong dimensions.

So while I feel she went out of her way to help, the end result wasn't the best. Also, I had called to discuss this and left a message, with no reply call. I had to call back a week later or else likely never would have heard back.
CustomerService
4/5
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