kitchensource.com Reviews

About this Company

KitchenSource.com, the leading online retailer of kitchen, bathroom, patio and home accessories, has been family run and operated since its inception in 1996. The principals of KitchenSource.com have been in the kitchen and home trade for over 45 years and were one of the first online retailers in the industry. This time and experience have allowed us to select some of the finest quality merchandise from top manufacturers around the world, and we are pleased to continually add to our vast product selection. In addition, our longstanding and solid relationships with our vendors prove to be a great assett in allowing us to offer you the best prices and specials in the industry. We are confident that you will find what you are looking for.

Our goal at KitchenSource.com is to make your online shopping experience the best it can be. We pride ourselves in the hard work and dedication all of the Kitchensource.com family put toward reaching this goal. Our highly knowledgeable customer service and sales team is an extension of our family, many of whom have been with us for over ten years. Live support is available Monday through Friday from 9am to 6pm EST. 

Filter

37,589 Verified Customer Reviews

37,589 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.8

Overall Star
Rating

5 Shopper Approved - Review Star
31K+
(84%)
4 Shopper Approved - Review Star
4574
(12.2%)
3 Shopper Approved - Review Star
1053
(2.8%)
2 Shopper Approved - Review Star
188
(0.5%)
1 Shopper Approved - Review Star
187
(0.5%)

Customer Service
4.4
5 Shopper Approved - Review Star
1355
4 Shopper Approved - Review Star
274
3 Shopper Approved - Review Star
111
2 Shopper Approved - Review Star
58
1 Shopper Approved - Review Star
93
SHOW DETAILS

5-star reviews
31K+

5-star reviews

8 years collecting reviews

About this Company

KitchenSource.com, the leading online retailer of kitchen, bathroom, patio and home accessories, has been family run and operated since its inception in 1996. The principals of KitchenSource.com have been in the kitchen and home trade for over 45 years and were one of the first online retailers in the industry. This time and experience have allowed us to select some of the finest quality merchandise from top manufacturers around the world, and we are pleased to continually add to our vast product selection. In addition, our longstanding and solid relationships with our vendors prove to be a great assett in allowing us to offer you the best prices and specials in the industry. We are confident that you will find what you are looking for.

Our goal at KitchenSource.com is to make your online shopping experience the best it can be. We pride ourselves in the hard work and dedication all of the Kitchensource.com family put toward reaching this goal. Our highly knowledgeable customer service and sales team is an extension of our family, many of whom have been with us for over ten years. Live support is available Monday through Friday from 9am to 6pm EST. 

Filter
L
Shopper Approved - Verified Customer Lance
Today

Easy peasy


N
Shopper Approved - Verified Customer Norberto
Today

Quick and easy ordering. What I had ordered was not what was delivered at first. I ordered a flexible LED nightlight but they sent a string assembly with LEDs instead. I contacted customer service and they quickly addressed the issue. The correct order was delivered in a timely manner.

Customer Service
5/5

K
Shopper Approved - Verified Customer Kelly
Today , NC

Great experience! The price was reasonable, shipping was fast, and packaging was perfect to ensure a high quality delivery.


J
Shopper Approved - Verified Customer JANIS
Today

Great


V
Shopper Approved - Verified Customer Vickie
Today

Easy to order online


K
Shopper Approved - Verified Customer Kellie
Today

Friendly customer service when calling before I placed an order.


P
Shopper Approved - Verified Customer Paul
Today

Easy to order


S
Shopper Approved - Verified Customer Steve B.
Today

Only issue was shipping timeframe was not provided.


T
Shopper Approved - Verified Customer Tim
2 days ago

Quick and easy


V
Shopper Approved - Verified Customer Valerie
2 days ago

Good discount not offered by other retailers.


J
Shopper Approved - Verified Customer John
3 days ago

Good product, quick shipment


E
Shopper Approved - Verified Customer Ella B.
3 days ago , NY

Bought from them because they had the best price for a Hafele trash cabinet drawer foot pedal. Shipping wasn't as fast as other places but i didn't need it for awhile anyway.


L
Shopper Approved - Verified Customer LG
3 days ago , NC

When I placed my order with KitchenSource, the confirmation email estimated shipping at 1 week plus transit time. Three weeks later, my order had not arrived and the website status never changed, so I emailed KS for an update. KS discovered the supplier hadn't received their initial order, so they had to resubmit it. KS should verify confirmation of their orders with suppliers, and they should be alerted if orders aren't acknowledged or shipped when expected. The customer shouldn't have to contact KS to initiate this follow-up.

Customer Service
2/5

J
Shopper Approved - Verified Customer Joshua
3 days ago , VA

Great


D
Shopper Approved - Verified Customer Daniel
3 days ago

Received as expected.

Customer Service
5/5

M
Shopper Approved - Verified Customer Michael
3 days ago

Awesome


S
Shopper Approved - Verified Customer Sara
3 days ago

Very easy site to navigate & place order. I hope shilling is quick!


A
Shopper Approved - Verified Customer amando
3 days ago

quick shipping


O
Shopper Approved - Verified Customer OWEN
3 days ago

Great customer service


L
Shopper Approved - Verified Customer Linda
3 days ago

Is is actually made in USA? Wonderful.


Why Trust Verified Reviews?

Verified Reviews are real, authentic reviews collected from actual paying customers, using Shopper Approved's Verified Review Platform. When reviews are Verified by Shopper Approved, you know that you can trust them to make better buying decisions.

Unverified Reviews on the other hand, are reviews collected by Open Review platforms that allow anyone to leave a review, without any validation or proof of purchase. Unfortunately, most reviews you read online are Unverified Reviews, and can't be trusted.

As a consumer, here's how you can tell the difference:

Verified Reviews from Verified Review Platforms like Shopper Approved, have much higher review counts and higher overall Star ratings, because they attempt to collect reviews from every single paying customer.

Unverified Reviews from Open Review Platforms, tend to have much lower review counts and more negative Star ratings, because people with bad experiences are primarily those who leave reviews. This often creates a misleading, inaccurate portrayal of a companies true reputation.

So, when searching for Verified Reviews, look for the name you know you can trust. Shopper Approved.

Are you a Business?

See What Shopper Approved
Can Do For You

Inactive Business
Website

© 2023 ShopperApproved.com. All rights reserved. Learn more about Shopper Approved.

This Shopper Approved Customer Rating and Review Certificate was generated using independent survey information gathered by Shopper Approved, LLC © 2023