Kitchen & Bath Authority makes it easy for brand-oriented, value-conscious consumers to find wonderful products they love, every day we offer superior quality goods and top brands at up to 70% off retail value. We stand behind the quality, authenticity and value of all of our products we are dedicated to offering the best possible shopping experience available online.

Our commitment to the customer's experience begins with the web site and continues through to the purchase with state-of-the-art fulfillment and highly responsive customer service. Kitchen & Bath Authority’s management team has deep expertise in merchandising, retailing, direct marketing and technology.  Led by experienced buyers, together with strong supplier relationships and strict buying disciplines, Kitchen & Bath Authority purchases high-quality goods at outstanding values.

At Kitchen & Bath Authority we believe in service with a smile. With years of experience and a track record as one of the industry's fastest growing companies, Kitchen & Bath Authority has what it takes for continued success. What does this mean to you? You can do business with Kitchen & Bath Authority with confidence.

Visit us here: www.kbauthority.com

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12,349 Verified Customer Reviews

12,349 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.6

Overall Star
Rating

5 Shopper Approved - Review Star
9444
(76.5%)
4 Shopper Approved - Review Star
1936
(15.7%)
3 Shopper Approved - Review Star
626
(5.1%)
2 Shopper Approved - Review Star
155
(1.3%)
1 Shopper Approved - Review Star
188
(1.5%)

Customer Service
4.1
5 Shopper Approved - Review Star
760
4 Shopper Approved - Review Star
217
3 Shopper Approved - Review Star
130
2 Shopper Approved - Review Star
74
1 Shopper Approved - Review Star
123
SHOW DETAILS

5-star reviews
9,000+

5-star reviews

7 years collecting reviews

About this Company

Kitchen & Bath Authority makes it easy for brand-oriented, value-conscious consumers to find wonderful products they love, every day we offer superior quality goods and top brands at up to 70% off retail value. We stand behind the quality, authenticity and value of all of our products we are dedicated to offering the best possible shopping experience available online.

Our commitment to the customer's experience begins with the web site and continues through to the purchase with state-of-the-art fulfillment and highly responsive customer service. Kitchen & Bath Authority’s management team has deep expertise in merchandising, retailing, direct marketing and technology.  Led by experienced buyers, together with strong supplier relationships and strict buying disciplines, Kitchen & Bath Authority purchases high-quality goods at outstanding values.

At Kitchen & Bath Authority we believe in service with a smile. With years of experience and a track record as one of the industry's fastest growing companies, Kitchen & Bath Authority has what it takes for continued success. What does this mean to you? You can do business with Kitchen & Bath Authority with confidence.

Visit us here: www.kbauthority.com

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R
Shopper Approved - Verified Customer Richard K.
1 day ago

fast order filling and delivery. Sturdiest shower pans I've dealt with


L
Shopper Approved - Verified Customer Louis P.
1 day ago , AZ

Stephanie, the sm-sb527 came FedEx on time an no damages to pan. The drain hole was in the wrong place from are arrangement. I called left message.

Customer Service
1/5

D
Shopper Approved - Verified Customer David W.
1 day ago , CA

Very easy to find items and place order.


C
Shopper Approved - Verified Customer Charles M.
2 days ago

Got a quick answer about the unit. Comes in 3 easy pieces and assembles easily


B
Shopper Approved - Verified Customer Barbara S.
2 days ago

I ordered a blanco laundry sink end of February. Until I finally called I received no order confirmation or shipping details. When the sink did arrive it was cracked completely across. I called and sent photos but continue to receive auto generated emails regarding the order. My last conversation said a new one had been sourced but again I've received no tracking info. Yet they have the $465 and I still have no dink or definite delivery date. Things are not very organized there. Shop locally if you can.

Customer Service
1/5

V
Shopper Approved - Verified Customer Veets
3 days ago

Seems like good prices and CS seems fine also.


L
Shopper Approved - Verified Customer Lou A.
3 days ago , TN

Great company. Authentic part. Helpful. Perfect transaction. We're happy and highly recommend them with confidence.

Customer Service
5/5

J
Shopper Approved - Verified Customer Jodi B.
4 days ago

so far so good, will now wait to receive the order


B
Shopper Approved - Verified Customer Brad M.
4 days ago

Easy to place an order.


A
Shopper Approved - Verified Customer Arthur W.
5 days ago

Glad you have the part I needed. Thank you


C
Shopper Approved - Verified Customer Christen W.
5 days ago

Great experience, really good prices on the sinks I ordered and timely delivery.


R
Shopper Approved - Verified Customer Ronald W.
6 days ago

Order process was quick and easy. Looking forward to delivery.


F
Shopper Approved - Verified Customer Fred E.
6 days ago

Easy!


A
Shopper Approved - Verified Customer Aileen A.
1 week ago

Package dropped off while no one was home without signature request.


M
Shopper Approved - Verified Customer Memoree W.
1 week ago

No comment


M
Shopper Approved - Verified Customer Memoree W.
1 week ago

First response was quick. No response on second request.

Customer Service
3/5

E
Shopper Approved - Verified Customer Ellen B.
1 week ago

Easy to order no problems and I appreciate that


C
Shopper Approved - Verified Customer Carey R.
1 week ago

Okay!


M
Shopper Approved - Verified Customer Michael H.
1 week ago

Easy


M
Shopper Approved - Verified Customer Monique K.
1 week ago

Easy checkout


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