Kitchen & Bath Authority makes it easy for brand-oriented, value-conscious consumers to find wonderful products they love, every day we offer superior quality goods and top brands at up to 70% off retail value. We stand behind the quality, authenticity and value of all of our products we are dedicated to offering the best possible shopping experience available online.

Our commitment to the customer's experience begins with the web site and continues through to the purchase with state-of-the-art fulfillment and highly responsive customer service. Kitchen & Bath Authority’s management team has deep expertise in merchandising, retailing, direct marketing and technology.  Led by experienced buyers, together with strong supplier relationships and strict buying disciplines, Kitchen & Bath Authority purchases high-quality goods at outstanding values.

At Kitchen & Bath Authority we believe in service with a smile. With years of experience and a track record as one of the industry's fastest growing companies, Kitchen & Bath Authority has what it takes for continued success. What does this mean to you? You can do business with Kitchen & Bath Authority with confidence.

Visit us here: www.kbauthority.com

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11,527 Verified Customer Reviews

11,527 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.6

Overall Star
Rating

5 Shopper Approved - Review Star
8759
(76%)
4 Shopper Approved - Review Star
1834
(15.9%)
3 Shopper Approved - Review Star
607
(5.3%)
2 Shopper Approved - Review Star
147
(1.3%)
1 Shopper Approved - Review Star
180
(1.6%)

Customer Service
4.1
5 Shopper Approved - Review Star
731
4 Shopper Approved - Review Star
211
3 Shopper Approved - Review Star
126
2 Shopper Approved - Review Star
71
1 Shopper Approved - Review Star
116
SHOW DETAILS

5-star reviews
8,500+

5-star reviews

6 years collecting reviews

About this Company

Kitchen & Bath Authority makes it easy for brand-oriented, value-conscious consumers to find wonderful products they love, every day we offer superior quality goods and top brands at up to 70% off retail value. We stand behind the quality, authenticity and value of all of our products we are dedicated to offering the best possible shopping experience available online.

Our commitment to the customer's experience begins with the web site and continues through to the purchase with state-of-the-art fulfillment and highly responsive customer service. Kitchen & Bath Authority’s management team has deep expertise in merchandising, retailing, direct marketing and technology.  Led by experienced buyers, together with strong supplier relationships and strict buying disciplines, Kitchen & Bath Authority purchases high-quality goods at outstanding values.

At Kitchen & Bath Authority we believe in service with a smile. With years of experience and a track record as one of the industry's fastest growing companies, Kitchen & Bath Authority has what it takes for continued success. What does this mean to you? You can do business with Kitchen & Bath Authority with confidence.

Visit us here: www.kbauthority.com

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J
Shopper Approved - Verified Customer James M.
Today , NY

difficulty checking out with paypal


V
Shopper Approved - Verified Customer Victor G.
1 day ago

Easy fast and TAx-free plus free shipping!


A
Shopper Approved - Verified Customer Andrea W.
1 day ago

I ordered and received the wrong faucet. Although this was my error, I have found the return process very unfriendly and inefficient. i have yet to receive a return mailing slip after 8 days and several calls to customer service.

Customer Service
1/5

B
Shopper Approved - Verified Customer Brent W.
2 days ago

wonderful


L
Shopper Approved - Verified Customer L F.
2 days ago , Idaho

FYI the box and packaging were destroyed during shipping. The driver displayed no concern at all, my brother, and I un packed item completely. No damage fortunately. The truck driver in Idaho blamed every driver before him for the condition of the packaging. Product looks wonderful. Thankfully, no damage is noted. We appreciate your quick service and fantastic prices. Thank you.


D
Shopper Approved - Verified Customer Doc C.
2 days ago

Amazing speed of delivery. Excellent packing job. Beautiful product. Thanks


J
Shopper Approved - Verified Customer John H.
4 days ago

You had what I was looking for and made online shopping easy.


J
Shopper Approved - Verified Customer Janet C.
6 days ago

Been looking for a TV box/cabinet. I'm very excited to see the lift mechanism at work.


S
Shopper Approved - Verified Customer Steven
6 days ago , KS

I am trying to return a part of my order. I tried to fill out and return the "return request form" but when I tried to send it back via e-mail they said they couldn't open it. They said they would go ahead and send me the return instructions anyway but nothing has come yet via e-mail and I would really like to get this piece back to you. I never opened the box so it is ready to return. Your help in this matter would be appreciated.
Steven Greenwall: 820 Meadowbrook Rd. West, Iola KS. 66749
620-3656210
0rder # 234020 order date: 03/01/2023, Returning Item SKU-7245SRS cost $348.77

Customer Service
3/5

K
Shopper Approved - Verified Customer K P.
1 week ago

The 5% Tile Ready Discount from your coupon section wouldn't apply to my order. Please correct this.


N
Shopper Approved - Verified Customer Neil O.
1 week ago , FL

All Good


S
Shopper Approved - Verified Customer Scott H.
1 week ago

My only comment is that ETA for when my item was to ship was not available. Then when it shipped it was delivered on a different date than expected. Albeit much sooner!


C
Shopper Approved - Verified Customer CNF F.
1 week ago

very simple to place order and find the item i needed


J
Shopper Approved - Verified Customer Juan N.
1 week ago

Very easy to order and check products


J
Shopper Approved - Verified Customer John M.
1 week ago

So far so good.


N
Shopper Approved - Verified Customer Noreen P.
1 week ago

Good online ordering. Site simple and easy to use.


S
Shopper Approved - Verified Customer Stuart J.
1 week ago

I called Toto and they actually linked me to this web site. Great service!!


P
Shopper Approved - Verified Customer PAULA W.
1 week ago

WEBSITE VERY CLEAR, EASY TO ORDER/


L
Shopper Approved - Verified Customer Lucas
1 week ago

Better prices than big box stores!


E
Shopper Approved - Verified Customer Erdogan G.
1 week ago

very quick and easy ordering


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