jwsuretybonds.com Reviews

About this Company

JW Surety Bonds is a family owned and operated surety bond agency established in 2003. We started with just two people and grew to become the largest volume bond producer in the nation. Since day one, our team focus has been on providing our clients with low rates, an easy process, and the best in customer service.

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1,466 Verified Customer Reviews

1,466 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

5.0

Overall Star
Rating

5 Shopper Approved - Review Star
1440
(98.2%)
4 Shopper Approved - Review Star
23
(1.6%)
3 Shopper Approved - Review Star
1
(0.1%)
2 Shopper Approved - Review Star
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(0.1%)
1 Shopper Approved - Review Star
1
(0.1%)

Customer Service
5.0
5 Shopper Approved - Review Star
647
4 Shopper Approved - Review Star
7
3 Shopper Approved - Review Star
1
2 Shopper Approved - Review Star
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1 Shopper Approved - Review Star
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SHOW DETAILS

5-star reviews
1,250+

5-star reviews

9 years collecting reviews

About this Company

JW Surety Bonds is a family owned and operated surety bond agency established in 2003. We started with just two people and grew to become the largest volume bond producer in the nation. Since day one, our team focus has been on providing our clients with low rates, an easy process, and the best in customer service.

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D
David T.
05/11/2016 , TX

After getting the run around from other vendors, I found JW Surety Bonds thru Google search. After filling out a brief application and was contacted by Melissa. Wow! Talk about taking customer service to the next level. I was plagued with issues from our local DMV and I would contact Melissa who would handle the problem quickly and efficiently. She even mailed (second time) the documents I needed. I am a customer for life. Thank you Melissa

David Tillotson

Customer Service
5/5

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Paul A.
05/10/2016 , GA

I had a friendly and professional experience. All questions answered accurately. Will recommend your services to friends.


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Bob K.
05/06/2016 , NY

Excellent and EFFECTIVE service from Matt Gerdes!

Customer Service
5/5

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ALG E.
05/04/2016 , FL

JW Surety Bonds, more specifically Matt Gerdes, was able to meet my needs in a very professional manner. When I first contacted him, he was able to answer all my questions with straight forward answers from the start. There were absolutely no run around or surprises as we finalized our deal. Overall he made sure the whole process went as smoothly as possible for me, 100% headache free. JW Surety Bonds is the only one I would highly recommend anyone to use, and be able to trust from day one.


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Phyllis H.
05/02/2016 , SC

Whenever I need a bond I always reach out to JW Surety Bonds. Everyone is super nice and helpful. I am extremely ignorant when it comes to bonds and Matt and the crew are so patient with me and always willing to answer any questions that I have for them. They are my go to bonding company. I would be totally lost without them. Thank you guys for always taking such good care of me and my clients!!!!


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Fike I.
04/29/2016 , AK

We just LOVE Steve Varga! He made the process of obtaining our bonds effortless. Fike Industrial Construction's Alaska Main Office Recommends his services to any one who is seeking a surety bond.

GREAT JOB STEVE!!


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Anonymous Customer
04/28/2016 , FL

Great and efficient service.


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Juanita
04/20/2016 , OR

JW Surety Bonds made the process very simple and quick. Our agent, Melissa was extremely efficient and handled the entire process. We will definitely use them again in the future!


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Gwen M.
04/04/2016 , MO

The agent knowledge and help was very excellent. Will use them again in the future.


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Brian
12/16/2015 , MD

The service was very professional. Patsy Tinsman went above and beyond my expectations, taking the time to provide guidance on the underwriting process as it pertains to my particular needs and talking to a number of providers in order to find the right match. She made what I initially expected to be a challenging process very efficient and less foreboding.


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Better H.
12/16/2015 , CT

Very Nice overall experience, and certainly recommend their services to our associates.


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Holly M.
11/10/2015 , SC

Overall, this was a great experience in getting a Bond! From start to finish the process was quick and easy and they were very easy to work with. I would definitely recommend them to anyone looking to get a Bond!


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Will
11/09/2015 , NH

I would highly recommend JW Surety for construction bonding needs. I have been working with Patsy for well over 5 years now and would not consider any other company, I am completely satisfied. Not only do they offer many programs for companies with less then stellar credit but they are also extremely efficient in how quickly they can turn around an application to an approval. Countless times have I applied for a bid bond or a performance/payment bond and received an approval the same day. If your considering opening a bond line, I would not waste time with any other company. This is what they specialize in and they are the best at what they do.

Do not be concerned that just because they are out of state that they may not be as well equipped to provide the same service as a local outfit. Anytime I call I can get Patsy on the phone, I can explain my situation, and she will take the time to listen. Call Patsy at JW Surety, I assure you that you will walk away from that conversation convinced this is the company you want to be dealing with.


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Green E.
11/05/2015 , NJ

Prompt, professional service!!


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Dawn P.
10/09/2015 , MI

I had EXCELLENT service from JW Surety Bonds, from my first telephone contact with Tracy Konopka, to my bond underwriting by Patsy Tinsman. This was a totally professional, perfect experience. Their work was quick, and I truly couldn't be more pleased by my experience.


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Kenneth B.
07/28/2015 , VA

JWB is outstanding to work with and we could not have selected a better business partner for our bonding. As a new client, and new ourselves to the bonding market, Patsy worked quickly to help us navigate through the process in a very short amount of time. It is rare to find businesses and people these days who go above and beyond, and needless to say we are looking forward to a long relationship with JWB as we develop and grow our business. There is a reason that JWB has only outstanding reviews. So, to all potential new clients who are reading the reviews - - I am confident that it will be a great experience. Thank you Patsy, and JWB.


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Larry K.
06/02/2015 , WA

I knew nothing of bonds prior to contacting JW Surety Bonds. I received friendly and courteous service from the first time I called. they located and explained the bond I needed and led me through the process to obtain it. In no time I had the bond I needed at a reasonable rate and everybody was happy. I would highly recommend JW Surety.


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Cynthia S.
05/06/2015 , FL

100 percent great from start to finish

Customer Service
5/5

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Pat F.
04/27/2015 , CT

this company has always been responsive and helpful.

Customer Service
5/5

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Keith H.
04/16/2015 , CA

I needed a probate bond for a client that lives in California, his father's estate in Indiana. I had no idea where to start. Patsy Tinsman was fantastic. She explained what we needed to get from our client. It was one less thing for our client to worry about as they were dealing with their father's estate. Start to finish everything went exactly as Patsy explained. Now I have a happy client that will be coming back to me for additional service.


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