jwsuretybonds.com Reviews

About this Company

JW Surety Bonds is a family owned and operated surety bond agency established in 2003. We started with just two people and grew to become the largest volume bond producer in the nation. Since day one, our team focus has been on providing our clients with low rates, an easy process, and the best in customer service.

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1,466 Verified Customer Reviews

1,466 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

5.0

Overall Star
Rating

5 Shopper Approved - Review Star
1440
(98.2%)
4 Shopper Approved - Review Star
23
(1.6%)
3 Shopper Approved - Review Star
1
(0.1%)
2 Shopper Approved - Review Star
1
(0.1%)
1 Shopper Approved - Review Star
1
(0.1%)

Customer Service
5.0
5 Shopper Approved - Review Star
647
4 Shopper Approved - Review Star
7
3 Shopper Approved - Review Star
1
2 Shopper Approved - Review Star
1
1 Shopper Approved - Review Star
2
SHOW DETAILS

5-star reviews
1,250+

5-star reviews

9 years collecting reviews

About this Company

JW Surety Bonds is a family owned and operated surety bond agency established in 2003. We started with just two people and grew to become the largest volume bond producer in the nation. Since day one, our team focus has been on providing our clients with low rates, an easy process, and the best in customer service.

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J
Joel L.
03/13/2023 , FL

Matthew Gerdes was amazing to work with and the process was extremely smooth. We will continue to work with Matt in the future.


N
Natalia K.
03/13/2023 , OR

Very professional team and specially our Agent Matt A., super quick response like in the minute. Very good explanations on every questions that we asked. Super fast deal provided for the lowest rate compare to any other companies. Sims like we got the best deal of what we needed based on our company ability .
Thank you very much. Love to work with you.


F
FBX C.
03/09/2023 , CA

We had a wonderful experience with Lucas Ebeling! He is friendly, patient, responsible, and professional. Highly recommended!

Customer Service
5/5

R
Robert
03/08/2023 , TX

I needed a surety bond verification letter for compliance purposes and received it on the same day!

Customer Service
5/5

K
Kevin
03/06/2023 , TX

Matt Gerdes helped me get my broker bond and he was quick and easy to work with


V
Viorica
03/03/2023 , CA

Matt Gerdes is very professional and understands the needs of his clients. Also, he explains all the best offers for your request. I will recommend him to everyone that has any business with JW Surety Bonds.
Thank you, Matt Gerdes, for your kindness and passion that you put into all you did for my business.
I recommend Matt Gerdes to all my friends and business partners.
Best wishes


K
Kay
03/03/2023 , OH

Gaby is a God send. Very helpful throughout the entire process.

Customer Service
5/5

A
Adrian C.
03/02/2023 , CA

I don't even know where to start! One of the best customer service experiences I've ever had thanks to Kimberley Lightcap which is rare nowadays! If can rate more than 5 stars I would! and here is why. As a startup brokerage firm Kimberley Lightcap was outstanding from start to finish, she is very knowledgeable and patient and is always willing to go the extra mile for you. She walked me through the whole process while even being on the phone with me and really fought for me to bring forth the best price according to my circumstances (credit). Not to mention she even shared some tips on how to increase my credit score and keep it healthy! Kimberley always replied to me in a promptly manner via email and answered my phone calls asap whenever I had questions even though some of my questions were repeated, she didn't mind! She always made sure I was comfortable and understood the breakdown of obtaining a surety bond. If anyone is looking for a surety bond go with JW Bonds and please ask for KIMBERLEY LIGHTCAP she is really for the people. Looking forward to doing business together thank you Kimberley you're the best keep up the great work JW is truly blessed to have someone like you!

Customer Service
5/5

J
Jamian G.
02/27/2023 , CO

I thought Matt Gerdes did very well taking care of some details that were specific to my account (payment with a check, from a third party, receiving of check). Also he was friendly and professional while he kept in excellent contact with me--to include answering back on weekends when he was out of the office.

Thanks for your help, Matt. Best to you!

Customer Service
5/5

A
Adam C.
02/17/2023 , TX

Great service! Made the process of acquiring a surety bond simple and easy.


S
SAM H.
02/15/2023 , IL

My current experience with Gaby at JW Surety was & is truly remarkable. With our initial conversation...detected a courteous, benevolent &professional representative. Gaby demonstrated a sincere effort to work profusely to procure the best rates with a leading insurer & she performed with excellence.
Gaby is professional...providing guidance & suggestions which assists her customers in selecting the correct choices/decisions.
I overwhelmingly recommend Gaby as a representative for all broker insurance needs.
Gaby...Thanks again!


M
Myriam A.
01/31/2023 , CA

Fast, friendly, helpful, knowledgeable and resourceful.


M
Mandi K.
01/31/2023 , IA

A great company to work with. I worked with Elizabeth Freeburg and she was friendly, knowledgeable, and very timely. I highly recommend!


J
Jessica
01/27/2023 , MD

Gabrielle was very helpful and fast with processing my paperwork. I ran into a little hiccup but she was on it. Received my bond within 48-72 hours after submission.


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RTL L.
01/25/2023 , OH

Gabrielle 'Gaby' Liberatore was very helpful and knowledgeable in helping me secure a surety bond for my freight brokerage. She even provided guidance on handling my surety bond termination with another company. When I reached out to her to discuss my quote, she was simultaneously handling a very sensitive and urgent family matter and helping me. I wanted to give her the space she needed to handle such matters, but she assured me that she just needed a moment to firm up a few things and would give me her undivided attention. She did just that and was even vulnerable enough to provide a bit of surface level information regarding the matter. I prayed for her after our call because I know firsthand how taxing it can be to have competing personal and professional obligations. If the pandemic has taught us anything, it's that, we could all use a bit more humanity in human relations. Although the quote I received was less than half of a quote I received from another company, it was Gaby's personable attitude, knowledge, and willingness to help that made me move forward in securing my surety bond with JW Surety. Thanks Gaby!


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Lee E.
01/19/2023 , KY

Gaby is freaking amazing not only does she have a big brain with the smarts she has high energy charisma with a voice to die for she got my bond lowered more than 4000 bucks gotta love this women and recommend her to everyone.


D
Derrick R.
01/11/2023 , FL

Lucas Ebeling was very helpful.

Customer Service
5/5

C
CenterView L.
01/10/2023 , AR

I recommend this service to everyone. Gaby was very professional and precise.

Customer Service
5/5

E
Eclipse B.
01/09/2023 , MI

Fast service and even responded on Saturday outside of business hours!! Efficient and professional!


C
Clemons B.
01/03/2023 , GA

The whole experience was absolutely Fantastic and the process is simple and straight forward,Gabrielle Liberatore was Amazing.I was looking for a quote and JW Surety popped up as one the top companies so I put in my info in at 5pm that evening and was contacted the next morning and Gabrielle explained every step and the processed everything for my company while we were on the phone..got my Surety bond quick and easy...thank so much Gabrielle Liberatore


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