JW Surety Bonds is a family owned and operated surety bond agency established in 2003. We started with just two people and grew to become the largest volume bond producer in the nation. Since day one, our team focus has been on providing our clients with low rates, an easy process, and the best in customer service.
1,429 Verified Customer Reviews
1,429 Customer Ratings and Reviews
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5.0
Overall Star
Rating
5-star reviews
About this Company
JW Surety Bonds is a family owned and operated surety bond agency established in 2003. We started with just two people and grew to become the largest volume bond producer in the nation. Since day one, our team focus has been on providing our clients with low rates, an easy process, and the best in customer service.
Today , GA
I'm Anthony Burris Owner/CEO of Invested Logistics. I was introduced to Mrs. Kimberley Lightcap through a mutual connection. I'm a retired Command Sergeant Major (Army) Veteran w/ 23 years. I decided to take on the journey of starting a Freight Brokerage, as we know starting something new can be scary. Enough about me, JW let me tell you about you're amazing Sr. Executive Kim. She was nothing short of stellar. She guided through the process in every step. She has the knowledge of a dictionary when it comes to this industry, her professionalism, and business approach made it easier and relaxed in making the right decision in choosing JW Surety. Someone of her caliber was remarkable to conversation in engage in the right plan for me. I had reached out to other Surety bond agencies, and the difference maker for me was Kimberley. It's not often you have someone that is a good steward of the profession and business that shows the humility and honest as she was. I value the opinion and expertise that Kimberley provided and the value of the company she represents. I will surely without hesitation refer anyone in this industry to JW surety and that's all because of the significant conversation I had the made the difference and ultimately my decision.
Thank you Kimberley for all you done and do for the organization!!!
Anthony Burris
Command Sergeant Major (Ret)
Owner/CEO Invested Logistics
706 992.1650
3 days ago , NC
I have to say my experience with the JW Surety Bond team has been nothing short of exceptional! Kimberly, Christine, and Shannon have been phenomenal! I can't rave enough about them. If you are in the market for a surety bond, JW Surety is the company to go with. They take the time to explain anything you are not clear on. AMAZING!!
6 days ago , NV
I worked with Gabrielle and she was just amazing! Great communication and although I did have a lot of questions she never made me feel like I was bothering her! I would absolutely work this her again :)
2 weeks ago , FL
Matthew Gerdes was amazing to work with and the process was extremely smooth. We will continue to work with Matt in the future.
2 weeks ago , OR
Very professional team and specially our Agent Matt A., super quick response like in the minute. Very good explanations on every questions that we asked. Super fast deal provided for the lowest rate compare to any other companies. Sims like we got the best deal of what we needed based on our company ability .
Thank you very much. Love to work with you.
2 weeks ago , CA
We had a wonderful experience with Lucas Ebeling! He is friendly, patient, responsible, and professional. Highly recommended!
2 weeks ago , TX
I needed a surety bond verification letter for compliance purposes and received it on the same day!
3 weeks ago , TX
Matt Gerdes helped me get my broker bond and he was quick and easy to work with
3 weeks ago , CA
Matt Gerdes is very professional and understands the needs of his clients. Also, he explains all the best offers for your request. I will recommend him to everyone that has any business with JW Surety Bonds.
Thank you, Matt Gerdes, for your kindness and passion that you put into all you did for my business.
I recommend Matt Gerdes to all my friends and business partners.
Best wishes
3 weeks ago , OH
Gaby is a God send. Very helpful throughout the entire process.
3 weeks ago , CA
I don't even know where to start! One of the best customer service experiences I've ever had thanks to Kimberley Lightcap which is rare nowadays! If can rate more than 5 stars I would! and here is why. As a startup brokerage firm Kimberley Lightcap was outstanding from start to finish, she is very knowledgeable and patient and is always willing to go the extra mile for you. She walked me through the whole process while even being on the phone with me and really fought for me to bring forth the best price according to my circumstances (credit). Not to mention she even shared some tips on how to increase my credit score and keep it healthy! Kimberley always replied to me in a promptly manner via email and answered my phone calls asap whenever I had questions even though some of my questions were repeated, she didn't mind! She always made sure I was comfortable and understood the breakdown of obtaining a surety bond. If anyone is looking for a surety bond go with JW Bonds and please ask for KIMBERLEY LIGHTCAP she is really for the people. Looking forward to doing business together thank you Kimberley you're the best keep up the great work JW is truly blessed to have someone like you!
1 month ago , CO
I thought Matt Gerdes did very well taking care of some details that were specific to my account (payment with a check, from a third party, receiving of check). Also he was friendly and professional while he kept in excellent contact with me--to include answering back on weekends when he was out of the office.
Thanks for your help, Matt. Best to you!
02/17/2023 , TX
Great service! Made the process of acquiring a surety bond simple and easy.
02/15/2023 , IL
My current experience with Gaby at JW Surety was & is truly remarkable. With our initial conversation...detected a courteous, benevolent &professional representative. Gaby demonstrated a sincere effort to work profusely to procure the best rates with a leading insurer & she performed with excellence.
Gaby is professional...providing guidance & suggestions which assists her customers in selecting the correct choices/decisions.
I overwhelmingly recommend Gaby as a representative for all broker insurance needs.
Gaby...Thanks again!
01/31/2023 , CA
Fast, friendly, helpful, knowledgeable and resourceful.
01/31/2023 , IA
A great company to work with. I worked with Elizabeth Freeburg and she was friendly, knowledgeable, and very timely. I highly recommend!
01/27/2023 , MD
Gabrielle was very helpful and fast with processing my paperwork. I ran into a little hiccup but she was on it. Received my bond within 48-72 hours after submission.
01/25/2023 , OH
Gabrielle 'Gaby' Liberatore was very helpful and knowledgeable in helping me secure a surety bond for my freight brokerage. She even provided guidance on handling my surety bond termination with another company. When I reached out to her to discuss my quote, she was simultaneously handling a very sensitive and urgent family matter and helping me. I wanted to give her the space she needed to handle such matters, but she assured me that she just needed a moment to firm up a few things and would give me her undivided attention. She did just that and was even vulnerable enough to provide a bit of surface level information regarding the matter. I prayed for her after our call because I know firsthand how taxing it can be to have competing personal and professional obligations. If the pandemic has taught us anything, it's that, we could all use a bit more humanity in human relations. Although the quote I received was less than half of a quote I received from another company, it was Gaby's personable attitude, knowledge, and willingness to help that made me move forward in securing my surety bond with JW Surety. Thanks Gaby!
01/19/2023 , KY
Gaby is freaking amazing not only does she have a big brain with the smarts she has high energy charisma with a voice to die for she got my bond lowered more than 4000 bucks gotta love this women and recommend her to everyone.
01/11/2023 , FL
Lucas Ebeling was very helpful.
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