JW Surety Bonds is a family owned and operated surety bond agency established in 2003. We started with just two people and grew to become the largest volume bond producer in the nation. Since day one, our team focus has been on providing our clients with low rates, an easy process, and the best in customer service.
1,460 Verified Customer Reviews
1,460 Customer Ratings and Reviews
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5.0
Overall Star
Rating
5-star reviews
About this Company
JW Surety Bonds is a family owned and operated surety bond agency established in 2003. We started with just two people and grew to become the largest volume bond producer in the nation. Since day one, our team focus has been on providing our clients with low rates, an easy process, and the best in customer service.
2 days ago , NY
I have contacted for BOND for our brokerage company and paid all fees, I was informed that my bond was filed to FMCA but no response from the company, and FMCA
Company Response
Hey Farrukh,
We searched for the name listed in this review, and didn't see anything in our records. Can you please provide your company name, email, or bond # so we can look you up on our system and resolve the issue?
Thank you.
2 weeks ago , CA
Gabriela was really supportive and great on giving me the best service
2 weeks ago , MD
It was a great flawless experience dealing with JW Surety Bonds. 5 star service...
4 weeks ago , KS
I just wanted to show my appreciation and to let others know that JW is a great choice for surety bonds. My agent Matt was very knowledgeable and responsive in assisting me through the entire process.
4 weeks ago , LA
The process was very easy to follow. I had the chance to speak with the friendliest associate by the name of Gabrielle. We emailed, text and called regarding the information that was needed to be done. I highly recommend this company.
07/31/2023 , TX
The whole process with JW Surety Bonds is quick and easy.The price is fair. I got a great quote. If you have a good credit score,you'll get the excellent price, doesn't matter if you new in the business .
Gabrielle is awesome.Thank you very much.
06/29/2023 , CT
The customer service was outstanding, and the product was exactly what I was looking for.' 'I was so pleased with the service I received from this business. They went above and beyond to help me find the perfect item.' 'I was very impressed with the quality of the product I received.
06/23/2023
Gabbie was great and helpful
06/23/2023 , FL
the agent that was assigned to us Mr. Matt Gerdes to obtain our surety bond, is the most diligent, friendly and professional person of JW Surety Bonds, is a serious company that knows how to solve the needs of customers
06/21/2023 , NY
My agent was Gabrielle Liberatore. Pretty nice person who took care of my quote, payment and FMCSA filings within 1 business day. Thank you for the best support !
06/17/2023 , TN
JW Surety Bonds is one of the more prominent names in the business, and that's why I expected to be passing them by when I went through the quoting process for several companies. Well, I was, thankfully, so far off the mark I couldn't believe it. Despite their presence, they did not carry the associated cost burden large outfits often do. As a matter of fact, even the couple fly-by-night quotes we got couldn't touch the price JW Surety provided us.
On top of that, the service couldn't have been smoother, went without a hitch, and though I've nothing to compare it to, seemed plenty fast. I know I was sweating the timing, what with the Authority process having a built-in clock.
Anyhow, I know it sounds like I must work at JW. I don't.
It's just so seldom you encounter a company so put together on the customer facing side these days.
Hope this helps, good luck!
06/15/2023 , OK
Gaby is like a breath of fresh air after coming out of a hot steam sauna you were regretting getting into in the first place; a cold Coke in the desert; a bite of a thick angus cheeseburger on cheat day. In other words, the bee's knee's.
Her quick response, initiative and guidance helped us not only add a service we needed but completely upgrade other aspects of our company seamlessly and with confidence.
I recommend her and her team completely (She's not paying me to say this).
06/13/2023 , GA
Matt, was on top of my request.
At first I wasn't ready to move forward with my purchase of a bond however. Matt provided me the guidance that I needed as a new Broker in order to be ready for the next step. He was very attentive and kept following up with me via email and by phone.
When I reached back, he was ready to help me.
Overall I'm a very pleased customer with Matt's customer service skills and experience.
He's an asset to JW Surety Bonds.
06/08/2023 , MD
Matt Gerdes was very professional and courteous in helping me to obtain a surety bond for my freight business. He is very knowledgeable in the insurance arena. The entire process was painless and it was completed in a very short time. The customer service of this company was superb. I would highly recommend this company to anyone in need of obtaining a surety bond.
06/08/2023
Excellent Service !
Thank You Gabrielle
06/08/2023 , MO
Matt Gerdes was extremely helpful and very fast with his assistance in getting our multiple surety bonds we needed for our businesses.
06/02/2023 , OH
Getting my BMC-84 Bond went without a hitch. Just ask for Gabby and she literally does the rest. Her follow up and knowledge are amazing
05/31/2023 , MO
Fast and helpful. Awesome Job
05/23/2023 , CT
Matt Gerdes was very nice . the process was very quick and easy. thank you so much
05/18/2023
Great customer service met my needs in a timely manner. Thank you
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