jwsuretybonds.com Reviews

5.0 Overall Satisfaction Rating

Based on 886 Ratings

5
868 (98%)
4
17 (1.9%)
3
0 (0%)
2
1 (0.1%)
1
0 (0%)
750+ 5 stars in a row

Customer Service

5 Average

5
(386)
4
(3)
3
(0)
2
(0)
1
(1)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

jwsuretybonds.com

About Us

JW Surety Bonds is a family owned and operated surety bond agency established in 2003. We started with just two people and grew to become the largest volume bond producer in the nation. Since day one, our team focus has been on providing our clients with low rates, an easy process, and the best in customer service.

K

Krista
2 days ago , PA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"Communication was excellent & prompt. Friendly and efficient staff. I am happy to be doing business with Derek & Matt. "
C

CJE H.
5 days ago , NY

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"Excellent experience from start to finish with JW Surety. They were knowledgeable helpful, and extremely responsive at every turn. Highly recommend and look forward to doing more business with them in the future. "
A

alejandro
1 week ago , CA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"Thank you for a quick and seamless process. Your agent was prompt, efficient, and friendly. I will certainly recommend your company. "
R

Ramon G.
1 week ago , IL

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"Derek at JW Surety Bonds was a pleasure to work with He made the process very simple and straight forward. He took the time to explain the process and answer all my questions! definitely recommend and will be using them again in the future!"
J

Jason C.
2 weeks ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"Craig did a great job, clear communication of options and process and excellent follow up"
CustomerService
5/5
D

Deborah K.
2 weeks ago , GA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"I contacted Kristin Sladek for information on a change of address for my company. Kristin was very helpful she told me I needed to contact FMCSA first. Which I did and everything went very smoothly. "
CustomerService
5/5
K

KT
2 weeks ago , MA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"All the reps at Surety have been fantastic. Most recently Julie U worked with me to quickly resolve an open issue , providing outstanding customer service and great communication "
CustomerService
5/5
A

Anonymous Customer
3 weeks ago , IL

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5.0
Overall Satisfaction Rating

"Derek Yoder did a great job helping us out with our first bond experience. Very direct to the point, which is key, and answered all of my calls with questions. We will continue using their services in the future."
W

Williamson H.
3 weeks ago , FL

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"With JW Surety you do not have to go to bed at night wondering if your bond will be cancelled in the morning because of frivolous claims. Instead of getting a email from a claims department that can barely answer any questions JW works with you to the end before it turns into a red mark against you."
CustomerService
5/5
P

Patel C.
3 weeks ago , LA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"The experience was fast and easy and Derek Yoder helped me so much! "
T

Tisha D.
07/10/2019

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"I contacted Matt for a bond I needed pretty fast. His response's to me were lightening fast. I will use him over and over"
T

Tina M.
07/03/2019 , OH

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"Kristen Sladek was really nice and very informative and helped with an address change for one of my clients. "
CustomerService
5/5
D

Donna F.
07/01/2019 , FL

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"Kristin Sladek was awesome in getting me exactly what I needed promptly."
CustomerService
5/5
M

Marti L.
06/27/2019 , NM

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"Reagan Hilliard has been an amazing help with all my Bond needs. She is fast, efficient and provides above and beyond customer service! I strongly recommend calling her if you are in need of a Bond. "
C

Cathy
06/25/2019 , AZ

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"Thank you! "
CustomerService
5/5
V

Vicky
06/25/2019 , IL

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"I was expertly guided!"
CustomerService
5/5
M

Meli
06/19/2019 , OH

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"Dakota, our renewal CSR, was professional and knowledgeable. She answered all our questions quickly and effectively, and made this process super easy ! Thank You!"
CustomerService
5/5
J

Jennifer W.
06/18/2019 , CO

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"My go to person at JW Bonds is always Reagan Hilliard who answers quickly and never makes me feel like my question is stupid. Thank you Reagan for always being able to help me through my renewal or new issuance of bonds."
CustomerService
5/5
P

Phyllis
06/18/2019 , SC

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"I always go to JW Surety Bonds for my client's bond needs. They are very knowledgeable, quick and courteous. No matter if I have a few days or a short fuse for a bond, they are able to handle it for me. Everyone that I have ever worked with there has been awesome. "
A

All O.
06/18/2019 , NJ

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"They always get what we need right away and are very accommodating. Very quick turnaround for bonds and if we do need one the next day they get it to us. I highly recommend plus we have been with them for I think about 5 years now and they never raised our percentage for the performance bond cost PLUS we get unlimited bid bonds which is great. Our business is honestly a pain and we have a lot of Odd unusual situations, and Most bond companies would probably want nothing to do with it, but JW is always super easy to work with and helpful. I loved Patsy who was before our account manager Matthew Gerdes now who is helpful. Also Tracy (Underwriter) and Christie (Issuer) are great. Also, we tried to go to another bond company about 2 years ago and they were making us submit all of this personal information and bank statements, etc. It was a long drawn out process for them to even consider being our bonding company and we wound up not using them because it was just too much info. JW does not require so much personal info to work with you. They are just easy and you should't really waste your time going somewhere else. Highly recommend!!"
CustomerService
5/5
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