I will never purchase from justflowers.com again. I have given them 2 chances and now I am done. The orders are never delivered on time. One order was for a funeral, which meant that it HAD to be there on time. It did not happen and I had to cancel the order. The second order was promised on a certain date and was delivered days after the expected date. I made several calls to the customer service person, with no resolution to the problems. I should not have to worry about the delivery, etc. after placing my order. It is the florist's responsibility to provide excellent customer service, which I have received from other florists but not from justflowers.com.