ColorHQ's customer support, and technical support is second to none!! During my pre purchase research i had the pleasure of meeting and working with Ryan. I'm a pro photographer with little little to zero in-house printing experience. Jim walked me thru a personal setup consultation, and Bob helped me match papers with my printing goals, and client needs. I'm blown away by their midwest hospitality, technical support, and sincere desire to have their customers 100% satisfied!! I'm also impressed beyond belief with their custom profile services, and attn to details. They always answer the phone with a smile, and go the extra mile....buying a canon IPF6400 is not an inexpensive purchase... with todays lack of personal service in the industry...It's a total no brainer when deciding whom to spend your hard earned dollars with!! Kudos to ColorHQ's Ryan, Jim and Bob!!