indoorcyclery.com Reviews
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4.4
Overall Star
Rating
Phil L - 03/10/2019
The right pedal on the bike would not stay in because the threading was stripped. I was very disappointed by that. But customer service was very easy to work with and I should be getting my new parts this week. Hope it works.
Stephanie R - 03/07/2019
The bike was shipped very quickly with no issues and wasn't hard to put together! I am loving this bike so far!!
Kristina B - 01/05/2019
Have used the bikes several times and really like it so far. the two screws that attach the top bracket of the tablet/phone holder were missing, however, and so I'm going to have to reach out to the company for these parts. Other than the missing screws, couldn't be happier!
Sharon H - 11/27/2018
The recumbent bike is awesome, easy to figure out how to use the dashboard, the fan is a much used feature.
CRAIG G - 11/26/2018
For the most part, this bike is very well engineered and built. The seat is comfortable and supportive. The pedalling motion is extremely smooth and quiet. My only complaint is the heart rate monitor that does not work properly. I called customer support and they were no help. They simply want me to accept a non working feature of the bike. I will not return the bike because I like everything else about it. But I am disappointed with ProForm for not having the ability or desire to fix my heart rate monitor.
John K - 05/02/2018
Haven't received it yet!
Lorrie C - 03/05/2018
I had upgraded to the ES740
Peter S - 02/11/2018
Mechanically the bike is excellent but the heart rate grip system does not work yet. Support is working on it.
Philip S - 01/28/2018
The bike works as we expected, and were very happy with both the purchase and the speed that it was delivered to us
Dan H - 12/09/2017
I received my bike this week. I assembled it the same day I received it. The assembly was easy, the hardware in the bubble pack was numbered for each step. The bike appears to be quite sturdy and well built. I am looking forward to using it everyday. The folks at Indoor Cyclery were great at communicating during each step of the purchase and shipping process.
Barbara D - 11/01/2017
Meets all my expectations, well built.
William W - 08/06/2017
Very high quality product, easy to assemble and has all of the features that matter. I looked at much more expensive machines and it was very difficult to see why a particular machine might cost thousands more. I'm sure if you're building a machine for commercial use you would use more durable parts, but for home use, this is the best value that I could find out in the marketplace.
Lucinda C - 07/10/2017
We just recently put our bike together. It is great. Indoor Cyclery was very prompt on the delivery.
Jeffrey L - 06/26/2017
we purchased this ES450 recumbent bike. it was an easy to assemble bike no issues with any parts missing. everything perfect. we're waiting to see how IFit works. highly recommend
Darius B - 04/05/2017
Very Prompt delivery
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