indoorcyclery.com Reviews

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612 Verified Customer Reviews

612 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.7

Overall Star
Rating

5 Shopper Approved - Review Star
487
(79.6%)
4 Shopper Approved - Review Star
90
(14.7%)
3 Shopper Approved - Review Star
16
(2.6%)
2 Shopper Approved - Review Star
11
(1.8%)
1 Shopper Approved - Review Star
8
(1.3%)

Customer Service
3.9
5 Shopper Approved - Review Star
40
4 Shopper Approved - Review Star
15
3 Shopper Approved - Review Star
8
2 Shopper Approved - Review Star
11
1 Shopper Approved - Review Star
7
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5-star reviews
250+

5-star reviews

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J
Shopper Approved - Verified Customer Jason T.
1 week ago , New York

It was fast and easy!


M
Shopper Approved - Verified Customer Michelle S.
06/15/2022 , New York

Easy to find what I was looking for. Fast, simple checkout.


W
Shopper Approved - Verified Customer Woodson L.
05/21/2022 , Nevada

The website was pretty straight forward

Company Choice

I read the reviews. It looks like a quality machine and I’m looking for something that will allow me to do my workouts at home since the studio I’ve been going to shut down


H
Shopper Approved - Verified Customer Henry H.
05/16/2022 , California

Placed order on April 26, received confirmation that order was placed and when I would receive Rower.
Called Indoor Cyclery to get info on when I would be receiving rower, no answer, called back on May 4,
spoke to receptionist, she took down info. Received a e-mail on May 6 2022 telling me that the order had been canceled due to not enough stock to fulfill my order and that my payment of $349.00 would be refunded, this has been done. On May 16 received e-mail from indoor cyclery wanting confirmation of delivery
Order 5956, made a call to indoor cyclery same day to let them know about e-mail received, waiting for return call

Customer Service
3/5

Company Choice

N/A

Company Response

Numerous attempts were made to contact the customer throughout the process to inform that the product he ordered was no longer available at the manufacturer. Once that was the case, his order was cancelled immediately for a full refund. The automated email to confirm delivery was hence unnecessary, and for that we apologize for any confusion. 


J
Shopper Approved - Verified Customer Janie D.
05/12/2022 , Florida

Very easy to find thank you been look for this product


K
Shopper Approved - Verified Customer KK
04/24/2022 , Florida

Quick and easy.

Company Choice

Item in stock. Free shipping.


R
Shopper Approved - Verified Customer Renee D.
04/20/2022 , Wisconsin

Great website


J
Shopper Approved - Verified Customer Jessica D.
04/14/2022 , Colorado

Great

Company Choice

Free shipping


S
Shopper Approved - Verified Customer Sandra D.
04/09/2022 , Massachusetts

Easy to follow

Customer Service
5/5

Company Choice

Research on internet


M
Shopper Approved - Verified Customer Monique S.
04/06/2022 , California

Fine so far

Company Choice

Because you had both ecg and bp


Y
Shopper Approved - Verified Customer Youstina
03/31/2022 , California

It took almost 2 wks to process the watch but after contacting customer service once it was processed it was shipped fast. Watch was working fine the 1st 2 days. But then on 3rd day it froze. Touch screen is not working literally after only 3 days of minimal use. Step count freezes. Sleep track not accurate. App is simple but could be upgraded; it doesn't let you enter weight properly, you choose from drop down list to the closest option. Very disappointing.

Customer Service
2/5

Company Response

We apologize for the small inventory delay at the manufacturer. 


V
Shopper Approved - Verified Customer Vivian C.
03/22/2022 , Selangor

Good and professional . Try to help customers to get best shopping fee

Customer Service
5/5

Company Choice

Fast delivery and cheap shipping fee. Good follow up by customer service


B
Shopper Approved - Verified Customer Bill E.
03/19/2022 , Arizona

Easy to shop and checkout.

Company Choice

Online search


O
Shopper Approved - Verified Customer Omar T.
03/17/2022 , California

The process was fast and easy. The website also had a great price for the product.

Company Choice

For the price of the product and you were able to ship across the 48 states.


A
Shopper Approved - Verified Customer Angela S.
03/16/2022 , Michigan

Great experience

Company Choice

Good inventory


L
Shopper Approved - Verified Customer Latonya P.
02/20/2022 , South Carolina

It was late and I received a different type of machine and decided to keep it. It was the wrong color

Customer Service
4/5

Company Choice

Online browsing


D
Shopper Approved - Verified Customer Don L.
02/19/2022 , Illinois

fast and easy

Company Choice

face book add


R
Shopper Approved - Verified Customer René I.
02/16/2022 , Ontario

Straightforward, great so far.

Company Choice

Competitive pricing, and good selection.


M
Shopper Approved - Verified Customer Marvin J.
02/12/2022 , Virginia

great

Company Choice

goggle search


J
Shopper Approved - Verified Customer Jeffrey C.
02/12/2022 , Florida

Poor service.

Customer Service
2/5

Company Choice

Big mistake.

Merchant Response

indoorcyclery.com tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

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