incontinenceproductsdirect.com.au Reviews

4.4 Overall Satisfaction Rating

Based on 188 Ratings

5
110 (58.5%)
4
58 (30.9%)
3
15 (8%)
2
2 (1.1%)
1
3 (1.6%)
100+ 5 stars in a row

Would Buy Again

4.6 Average

5
(141)
4
(34)
3
(9)
2
(0)
1
(4)

Recommend This Company

4.5 Average

5
(125)
4
(44)
3
(15)
2
(1)
1
(3)

Product Satisfaction

4.4 Average

5
(51)
4
(24)
3
(2)
2
(0)
1
(5)

Delivery Time

4.4 Average

5
(56)
4
(14)
3
(5)
2
(4)
1
(3)

Price Satisfaction

4.4 Average

5
(44)
4
(28)
3
(9)
2
(0)
1
(1)

Customer Service

3.3 Average

5
(4)
4
(0)
3
(1)
2
(0)
1
(3)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

incontinenceproductsdirect.com.au

About Us

IncontinenceProductsDirect.com.au, a division of HPA Group is a family owned business that has been operating in Sydney for approximately 25 years. We are direct importers and distributors of a range of high quality incontinence products.

At IncontinenceProductsDirect.com.au, we specialise in disposable incontinence products and continence aids for urinary incontinence, faecal incontinence and associated issues encountered by men and women. We also eliminate the confusion in selecting the right product. We offer an all-in-one-unisex pullup or slip at one low price.

We supply a diverse range of customers from private homes to high & low care facilities.

M

Mark T.
11/15/2018 , NSW

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Quick delivery thanks
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5
L

Leon S.
10/31/2018

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

great
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
1/5
Price
3/5
Delivery
5/5
R

Ross M.
10/10/2018

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

So far so good.
Recommend this Company
5/5
Would Buy Again
4/5
N

NICK D.
10/01/2018 , NSW

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Keep doing the same
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5
H

Helen J.
09/19/2018 , ACT

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

I have received my order in good time.
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5
V

Vicky N.
09/16/2018

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Quick and easy
Recommend this Company
5/5
Would Buy Again
4/5
N

Neil R.
09/10/2018 , Tas

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

no comment provided
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5
M

Mark T.
09/02/2018 , NSW

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

great service and always prompt delivery
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5
C

Charles Z.
09/01/2018

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Easy experience, thanks
Recommend this Company
5/5
Would Buy Again
5/5
K

Kankan M.
05/07/2018

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Easy to find what I need. Competitive pricing.
Recommend this Company
5/5
Would Buy Again
5/5
A

Audrey M.
03/28/2018

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Easy peasy!! The website has improved as previous orders always found a glitch and I would have to phone the order through. So .. super happy
Recommend this Company
5/5
Would Buy Again
5/5
C

Carol
02/28/2018 , Vic

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Ordered on a Monday, expected items a few days later.....not received by Friday so sent off an email re delivery time. Items ordered 2.
First item in the afternoon Monday, 2nd item Wednesday! Not sure why not taped together as 2nd item small.
Usually delivery time much quicker!
As might have been a one off will still order items from them. Tho will order perhaps 2 weeks before needed.
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
4/5
Delivery
3/5
F

FAY F.
02/24/2018 , NSW

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Have been ordering products for my mother for the past 12 mnths . Great communication on the progress of orders . Their products are great especially the Disposable Pull up pants they are the best quality we have found and well priced.
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
4/5
M

Mark T.
01/25/2018 , NSW

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

great product and very fast delivery thanks
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5
J

Joan S.
01/17/2018 , NSW

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Good service ,but was told by a person it's was on its way , but did not arrive & then rang again , & they said it would arrive next week, so my order took over 7 days to arrive ,otherwise the service is great
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
4/5
Price
4/5
Delivery
4/5
D

DIANNE P.
01/15/2018

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

great web site easy to navigate compeditive pricing- fast delivery will be returning
Recommend this Company
5/5
Would Buy Again
5/5
C

Carol H.
12/14/2017 , Vic

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Cool!

But with 2nd delivery one item was missing, much emailing was sorted and missing item sent.....thankyou
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
4/5
T

Thomas B.
11/30/2017 , Qld

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

The only thing was I asked for discreet packaging which it wasn't
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5
S

Sulochana S.
11/29/2017 , Qld

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Excellent.
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5
F

Falaniko P.
11/20/2017 , NSW

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Great
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5
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