idwholesaler.com Reviews

About this Company

ID Wholesaler launched in early 2004 with simple goals: provide those seeking photo identification products with truly expert advice, an easy-to-use website, unmatched selection and pricing, and "tell-your-neighbors" type of customer service. More than 13 years and over 100,000 customers later, we’re still striving to do these things. We have grown to be the largest online retailer of photo identification equipment.

Why We're Successful
When you call ID Wholesaler, you speak with one of our friendly, highly-trained account managers. They’re not reading from a script or scrambling to look up specifications on your product, they know photo ID and will help you find the right product (not simply the most expensive product) to meet your needs.

Unlike virtually all of our competitors, we stock a huge selection of inventory and employ our own factory-trained technicians. We couldn't imagine selling photo ID equipment any other way. Ask your current supplier if they service their own products. Odds are they don't.

Our job is to make your job easier
Our highest value is to support our customers (you), and we're proud that our team has consistently received glowing testimonials. If you’re already a customer, thanks! If you’re visiting us for the first time, we hope to have an opportunity to "wow" you soon.

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7,387 Verified Customer Reviews

7,387 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.7

Overall Star
Rating

5 Shopper Approved - Review Star
6115
(82.8%)
4 Shopper Approved - Review Star
647
(8.8%)
3 Shopper Approved - Review Star
245
(3.3%)
2 Shopper Approved - Review Star
146
(2%)
1 Shopper Approved - Review Star
234
(3.2%)

Service Level
4.7
5 Shopper Approved - Review Star
991
4 Shopper Approved - Review Star
135
3 Shopper Approved - Review Star
49
2 Shopper Approved - Review Star
14
1 Shopper Approved - Review Star
37
Customer Service
4.3
5 Shopper Approved - Review Star
159
4 Shopper Approved - Review Star
29
3 Shopper Approved - Review Star
16
2 Shopper Approved - Review Star
7
1 Shopper Approved - Review Star
20
SHOW DETAILS

5000+ 5-star reviews

About this Company

ID Wholesaler launched in early 2004 with simple goals: provide those seeking photo identification products with truly expert advice, an easy-to-use website, unmatched selection and pricing, and "tell-your-neighbors" type of customer service. More than 13 years and over 100,000 customers later, we’re still striving to do these things. We have grown to be the largest online retailer of photo identification equipment.

Why We're Successful
When you call ID Wholesaler, you speak with one of our friendly, highly-trained account managers. They’re not reading from a script or scrambling to look up specifications on your product, they know photo ID and will help you find the right product (not simply the most expensive product) to meet your needs.

Unlike virtually all of our competitors, we stock a huge selection of inventory and employ our own factory-trained technicians. We couldn't imagine selling photo ID equipment any other way. Ask your current supplier if they service their own products. Odds are they don't.

Our job is to make your job easier
Our highest value is to support our customers (you), and we're proud that our team has consistently received glowing testimonials. If you’re already a customer, thanks! If you’re visiting us for the first time, we hope to have an opportunity to "wow" you soon.

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F
Shopper Approved - Verified Customer Francine M.
05/10/2022 , NV

I neve got a receipt or invoice for this purchase.

Service Level
1/5

Merchant Company Response

Hello, Francine,

Thank you for your recent order with ID Wholesaler; we hope you will be happy with your purchase. We immediately contacted your dedicated account manager regarding the missing receipt. Adam emailed you a copy of your receipt, and attempted to reach you via phone to confirm delivery. While uncommon, it's possible the initial receipt went into your email's spam folder. But, if you ever need assistance related to an order, be sure to contact Adam at 800.321.4405, ext. 7182.

Your Friends at ID Wholesaler


A
Shopper Approved - Verified Customer Alice S.
05/09/2022 , PA

All's well. The ID badges came a bit late, but was fine. The new packaging for the Cases is good!

Service Level
5/5

J
Shopper Approved - Verified Customer Jill K.
05/03/2022

I contacted Customer Service by phone because I wanted to upload text AND our logo, but both weren't showing up in the online sample, it was one or the other. I learned that as long as the logo file was uploaded, and the text portion was how we wanted it to appear, that the art department would include both in the proof that was provided prior to going to print. He said if we wanted anything adjusted, that they would be happy to do so. There was one slight change to make, and then it came back perfect! We were very pleased with the quality and look of the final product when we received our order.

Customer Service
5/5
Service Level
5/5

Product Choice

We specifically needed orange lanyards with a slit ring on the end.

Why IDW?

Found ID Wholesaler online when I did a search for "lanyards."

05/03/2022

Exactly what we were looking for!

I think it's great that customers get to customize their lanyards to fit their own individual needs. The material we chose is very good quality, and we like the silky feel to it. The imprinting came out crystal clear.


S
Shopper Approved - Verified Customer Samantha S.
05/02/2022 , Arizona

So far the experience is good - but couldn't get logged into account and just continued as a guest when I selected forgot password nothing happened

Service Level
4/5

Why IDW?

Past products

Product Choice

Item same as last order

Merchant Company Response

Hello, Samantha,

Thank you for shopping with ID Wholesaler, we appreciate your business! We're glad you had a good shopping experience, but we're sorry to hear about your login troubles. It's possible the email to reset your password went into your junk folder, as that sometimes happens. If you still experience issues during your next visit, please contact us immediately and we'll assist you with a manual password reset. Call us at 800-321-4405. Thanks!

Heavy Duty Badge Reels - 1.5'' - Belt Clip - Clear Strap - 25 per pack
Heavy Duty Badge Reels - 1.5'' - Belt Clip - Clear Strap - 25 per pack
Read more reviews about this product

05/02/2022

Useful product and quickly received the order. Online ordering was simple :)


C
Shopper Approved - Verified Customer Chris M.
04/30/2022

N

Service Level
5/5

Why IDW?

N

Product Choice

N

ValuProx 26-bit Proximity Key Fobs - PROGRAMMED - Qty. 100
ValuProx 26-bit Proximity Key Fobs - PROGRAMMED - Qty. 100
Read more reviews about this product

04/30/2022

Happy with purchase


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