05/10/2022 , NV
I neve got a receipt or invoice for this purchase.
Merchant Company Response
Thank you for your recent order with ID Wholesaler; we hope you will be happy with your purchase. We immediately contacted your dedicated account manager regarding the missing receipt. Adam emailed you a copy of your receipt, and attempted to reach you via phone to confirm delivery. While uncommon, it's possible the initial receipt went into your email's spam folder. But, if you ever need assistance related to an order, be sure to contact Adam at 800.321.4405, ext. 7182.
Your Friends at ID Wholesaler
05/09/2022 , PA
All's well. The ID badges came a bit late, but was fine. The new packaging for the Cases is good!
I contacted Customer Service by phone because I wanted to upload text AND our logo, but both weren't showing up in the online sample, it was one or the other. I learned that as long as the logo file was uploaded, and the text portion was how we wanted it to appear, that the art department would include both in the proof that was provided prior to going to print. He said if we wanted anything adjusted, that they would be happy to do so. There was one slight change to make, and then it came back perfect! We were very pleased with the quality and look of the final product when we received our order.
We specifically needed orange lanyards with a slit ring on the end.
Found ID Wholesaler online when I did a search for "lanyards."
05/02/2022 , Arizona
So far the experience is good - but couldn't get logged into account and just continued as a guest when I selected forgot password nothing happened
Item same as last order
Merchant Company Response
Thank you for shopping with ID Wholesaler, we appreciate your business! We're glad you had a good shopping experience, but we're sorry to hear about your login troubles. It's possible the email to reset your password went into your junk folder, as that sometimes happens. If you still experience issues during your next visit, please contact us immediately and we'll assist you with a manual password reset. Call us at 800-321-4405. Thanks!
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