hvacdirect.com Reviews

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18,652 Verified Customer Reviews

18,652 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.8

Overall Star
Rating

5 Shopper Approved - Review Star
15K+
(81.3%)
4 Shopper Approved - Review Star
2805
(15%)
3 Shopper Approved - Review Star
504
(2.7%)
2 Shopper Approved - Review Star
88
(0.5%)
1 Shopper Approved - Review Star
88
(0.5%)

Product Satisfaction
4.7
5 Shopper Approved - Review Star
2884
4 Shopper Approved - Review Star
583
3 Shopper Approved - Review Star
121
2 Shopper Approved - Review Star
47
1 Shopper Approved - Review Star
47
Customer Service
4.3
5 Shopper Approved - Review Star
474
4 Shopper Approved - Review Star
127
3 Shopper Approved - Review Star
71
2 Shopper Approved - Review Star
38
1 Shopper Approved - Review Star
43
SHOW DETAILS

5-star reviews
15K+

5-star reviews

8 years collecting reviews

Video Reviews

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E
Shopper Approved - Verified Customer Eric
9 hours ago , VA

Good product. Shipper sent me a delivery date and indicated I had to be home to sign. Spent a day off at home. Never arrived. Shipper denied sending the message and stated the unit wasn't in my town yet. Delivered a few days later..no signature.
The unit only has one of two 'kick stands' for the front access panel so difficult to install and change filters. Missing the plastic kick stand in the left.

Product Satisfaction
4/5

Merchant Choice

Cost


N
Shopper Approved - Verified Customer Neil G.
Today

Great deal and friendly service!


S
Shopper Approved - Verified Customer SEAN Q.
Today

going good so far

Merchant Choice

pricing


A
Shopper Approved - Verified Customer Amy N.
Today

Chad was awesome!


E
Shopper Approved - Verified Customer Eric B.
Today

Simple and easy shopping

Merchant Choice

Brand you carried


A
Shopper Approved - Verified Customer Angela L.
Today

So far so good.

Merchant Choice

Price and online ratings


T
Shopper Approved - Verified Customer Terry H.
Today

I have bought several systems here everything seems to be great


J
Shopper Approved - Verified Customer Jeffery M.
Today

Good

Merchant Choice

Price


M
Shopper Approved - Verified Customer Mark O.
1 day ago , CA

Helpful and quick response

Product Satisfaction
5/5

Merchant Choice

Price and convenience


D
Shopper Approved - Verified Customer David B.
1 day ago

Easy to navigate.


T
Shopper Approved - Verified Customer Tyler D.
1 day ago

Quick easy

Merchant Choice

Price


D
Shopper Approved - Verified Customer Donald B.
1 day ago

Good informative

Merchant Choice

On line research


T
Shopper Approved - Verified Customer Tony C.
1 day ago

Can't get anyone to call me back or get through to anyone about a problem I'm having with a order.

Merchant Choice

Complete systems can be ordered at one time.


M
Shopper Approved - Verified Customer Mike J.
1 day ago

no

Merchant Choice

price


K
Shopper Approved - Verified Customer K T.
2 days ago

Quick and Easy - Great Prices!

Product Satisfaction
5/5

Merchant Choice

Ease of use - website and search to you. Price also helped significantly


P
Shopper Approved - Verified Customer Phou S.
2 days ago , MN

Didn't need the separate external vent cap when buying the ventilation assembly package.

Product Satisfaction
4/5

Merchant Choice

Price & efficiency


C
Shopper Approved - Verified Customer Corey T.
2 days ago

Easy

Merchant Choice

Reference


A
Shopper Approved - Verified Customer Albert G.
2 days ago

Daniel was great, he was very knowledgeable!

Merchant Choice

Great customer service and prices!


S
Shopper Approved - Verified Customer Stanley A.
2 days ago

All the information I needed to make an informed decision was right there.

Merchant Choice

Good prices, easy to use webite.


L
Shopper Approved - Verified Customer Linda M.
3 days ago

Easy and very helpful

Product Satisfaction
5/5

Merchant Choice

Had the system I needed at a reasonable price


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