hvacdirect.com Reviews

4.8 Overall Satisfaction Rating

Based on 8,256 Ratings

5
6804 (82.4%)
4
1203 (14.6%)
3
204 (2.5%)
2
25 (0.3%)
1
20 (0.2%)
6,500+ 5 stars in a row

Product Satisfaction

4.7 Average

5
(1,463)
4
(277)
3
(44)
2
(21)
1
(14)

Customer Service

4.6 Average

5
(110)
4
(26)
3
(7)
2
(1)
1
(3)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

hvacdirect.com

P

Pearse
1 day ago , SC Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Great customer service putting together my system
Product Satisfaction
5/5
CustomerService
5/5

Merchant Choice

Great prices

A

ADAM T.
3 days ago Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

easy to purchase, purchased at 930 PM with the help of George on the chat feature
Product Satisfaction
5/5

Merchant Choice

price

S

Steve R.
6 days ago Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

easy to purchase and adequate information provided to compare product with competitors.
Product Satisfaction
5/5

Merchant Choice

product is best 9k 115 quit connect mini-split, with good warranty.

D

Darlene P.
1 week ago , VA Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Dan was very helpful and patience with me.
Product Satisfaction
5/5

Merchant Choice

The customer service

D

Dan H.
2 weeks ago Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Jessica M. needs a raise for time spent putting up with all of my emails and questions. EXCELLENT SERVICE.
Product Satisfaction
5/5
CustomerService
5/5

Merchant Choice

Good reviews and excellent service from service rep Jessica M.

D

Dan
2 weeks ago Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

price and quality equipment

Merchant Choice

price, quality

P

Paul P.
2 weeks ago , NJ Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

all good so far. Received wood burning fireplace insert weeks before original estimated date for delivery. Still in time to install and use during heating season.
Product Satisfaction
5/5
CustomerService
5/5

Merchant Choice

pricing and availability

K

Keith A.
2 weeks ago Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Jason knows his business. Great customer service!

Merchant Choice

Had the right product for me.

M

Michael
3 weeks ago Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

helpful staff when i had questions.

Merchant Choice

looks like quality products and what we wanted.

B

Billy J.
3 weeks ago Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Great customer service

Merchant Choice

Price and customer service

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