hvacdirect.com Reviews

4.8 Overall Satisfaction Rating

Based on 5,475 Ratings

5
4543 (83%)
4
774 (14.1%)
3
130 (2.4%)
2
14 (0.3%)
1
14 (0.3%)
4,500+ 5 stars in a row

Customer Service

5 Average

5
(1)
4
(0)
3
(0)
2
(0)
1
(0)

Product Satisfaction

4.7 Average

5
(1,034)
4
(204)
3
(33)
2
(17)
1
(10)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

hvacdirect.com

T

Tom L.
2 weeks ago Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Jeff was great

Merchant Choice

Price Competitive and professional

J

Jason T.
Today Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Very helpful customer service.
Product Satisfaction
4/5

Merchant Choice

Pricing

M

M’Liss M.
1 week ago , NC Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Great place to shop! Their chat folks are fab!!
Product Satisfaction
5/5

Merchant Choice

Price & service

T

Tom
1 week ago Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

So awesome!

Merchant Choice

Great price

R

Rodney B.
1 week ago Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

I worked with Jess online and she was great, everything went smooth

Merchant Choice

Price, really easy to navigate website

A

Anonymous Customer
1 week ago Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

helpful staff

Merchant Choice

online recomendations

E

Elizabeth V.
1 week ago Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

VERY HELPFUL

Merchant Choice

PRICE

R

Ryan K.
1 week ago Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Paul was fantasitc
B

Bob F.
1 week ago Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

2nd Order first was smooth assume this will be the same.

Merchant Choice

DIY Units work great.

R

RONALD D.
2 weeks ago Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Kari was very helpful
D

Dennis M.
2 weeks ago Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Placed order wasn't sure i got it right called got it right cool man

Merchant Choice

wasn't satisfied with what I could get locally so I went looking

J

Jeff S.
2 weeks ago , NM Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Hvac Direct did a very nice job expediting my order. It arrived quickly and the staff was friendly. They conduct a phone meeting prior to deliver to ensure someone will be home to receive, inspect and sign for the order
Product Satisfaction
5/5
J

Jason H.
3 weeks ago , IN Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

HVACDIRECT.com was easy to use and the purchase went through with no issues.
Product Satisfaction
5/5

Merchant Choice

I found HVACDirect.com through a Google search for "Carrier Split Ductless". The site was easy to use and the price was competitive.

C

corey G.
3 weeks ago Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

George was super to deal with....knew all the answers, helped with the selection, offered first responder discount.
A

Anonymous Customer
3 weeks ago Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

So glad you guys make it so easy ...Thanks

Merchant Choice

Your name

C

Chad G.
3 weeks ago Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Awesome customer service! Knowledge, fast, and a good personality.
J

john R.
4 weeks ago Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

hvac direct is the best
E

ed C.
4 weeks ago Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

great people great service
M

michelle F.
4 weeks ago Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Jose (online Chat) was awesome
Product Satisfaction
5/5

Merchant Choice

My son recommended you

N

Norman J.
4 weeks ago , MD Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

clear website helpful customer service people especially Dan
Product Satisfaction
5/5

Merchant Choice

website

K

Karl S.
4 weeks ago Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

It was an easy process from start to finish
Product Satisfaction
5/5

Merchant Choice

It was price and availability

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