hvacdirect.com Reviews

4.8 Overall Satisfaction Rating

Based on 4,615 Ratings

5
3830 (83%)
4
655 (14.2%)
3
107 (2.3%)
2
13 (0.3%)
1
10 (0.2%)
3,500+ 5 stars in a row

Customer Service

5 Average

5
(1)
4
(0)
3
(0)
2
(0)
1
(0)

Product Satisfaction

4.7 Average

5
(861)
4
(176)
3
(28)
2
(13)
1
(9)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

hvacdirect.com

D

Dianna G.
1 week ago Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"Great help from Justin Peck. Good website"
C

Cheri W.
2 days ago , MI Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"Great and helpful support staff helped to pick out the right size furnace and a/c unit I needed and the accessories that I needed as well to do my project! Quick to reply and very very helpful!"
Product Satisfaction
5/5
E

Edwin K.
1 week ago , TX Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"Awesome experience and great tech help"
Product Satisfaction
5/5
R

Ralph
1 week ago Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"thank you you guys are awesome"
Product Satisfaction
5/5
B

Brian H.
1 week ago Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"Shawn was very professional and helpful!"
A

Anonymous Customer
1 week ago Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"Very nice to deal with Jeff!"
J

James W.
1 week ago Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"Have ordered several Goodman Furnaces and A/C's here so far so good, THX. Wall heat and Air"
D

Don W.
1 week ago Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"Great site. Very helpful for the HVAC novice."
Product Satisfaction
5/5
A

Anonymous Customer
1 week ago Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"Great support for my questions. Prompt response."
J

Jerry O.
1 week ago Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"Megan is the best."
T

Tim M.
1 week ago Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"First time installer of the 18000 DIY mini split. Working perfectly and no issues whatsoever."
H

Hubert B.
1 week ago Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"good website, great pricing"
C

Charlene K.
2 weeks ago Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"Awesome!! Thank you!!"
L

Leon G.
2 weeks ago Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"Fantastic shopping experience online. I had a couple of questions and they were answered quickly via text."
C

Chad
2 weeks ago Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"Very fast and knowledgeable service!!"
Product Satisfaction
5/5
H

HONGCHE L.
2 weeks ago Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"Jeff Littlejohn is wonderful."
R

Rick S.
2 weeks ago Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"I called on Labor Day with several questions. Meghan was extremely knowledgable and very friendly. She helped me choose the system that will best suit my needs while spending less money than I thought! I would recommend HVACDIRECT.com to anyone!"
C

Chad D.
2 weeks ago Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"Knowledgeable and helpful"
D

Donald W.
2 weeks ago Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"Good customer service."
R

rashad A.
2 weeks ago Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"Great service, great products. One stop shop."
C

Catherine B.
2 weeks ago Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"thank you. Kaitlyn was awesome"
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