hurstlending.com Reviews
114 Verified Customer Reviews
114 Customer Ratings and Reviews
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5.0
Overall Star
Rating
5-star reviews
03/29/2017 , PA
Everything went very smoothlyfor being a buyer from out of town and doing everything remotely. Whenever I had a question it was answered immediately.
02/28/2017
Fantastic customer support. They were efficient, courteous and professional throughout the process.
02/15/2017 , TX
Communication is very important to me and communication is what you get with Hurst lending. I first contacted Jay Hurst who responded promptly and answered any questions I had. When I moved forward with my refinance request, Chris J. was there to guide me through the process. He made this entire process easy. We had a difficult situation, and Chris handled it beautifully. I didn't have to see any of the "hard" things that go along with trying to get a loan. Chris let me know what was needed, I supplied the info and he made it seem easy. I am the type that needs to know everything; I don't like being in the dark about things. I was kept well informed, I found it easy to communicate with Hurst and I would most definitely use them again. I appreciated the up front honesty. There was no hedging, no rudeness, no judging, no making you feel low. There was just pure niceness, and a willingness to go to bat for you. I found that Hurst will work hard to "make it happen". There intent is to get you the best loan that they possible can get you. Even in a tough situation. Jay, Chris deserves a raise! Thank you all for your dedication and making the "impossible (in my eyes)" happen with very little stress!
02/09/2017 , TX
Wonderful, fast, excellent communication throughout the process. Repeat lender and will use again!
01/17/2017 , TX
Our experience with Hurst Lending was wonderful! Their customer service was amazing, and they made the loan process quick and easy to understand. We will never use another lending company!
11/30/2016 , TX
From the beginning that I initiated my loan with Hurst Lending, I was very impressed. I received personalized attention from Jay. He explained everything I would be responsible for in great detail. From the actual loan to my payoff, the company provided me with everything I needed to be successful in my dealings. They were professional yet personalized, trying to meet my needs. They were efficient and very courteous. If I ever have the need for another loan, Hurst Lending will be the first place I will go.
K. Creel
10/22/2016 , TX
Jay helped me to secure the best rate around and was responsive, helpful and made the refinance process easy and worry-free. He will be the one I contact if I purchase another home or refinance again in the future. Would highly recommend him to anyone.
09/30/2016 , TX
The process went very well. Everything was handled fast and if I had any questions, my answer was just a phone or email away. I was very pleased with the service.
09/26/2016
I would do it all over again. Chris was always available by phone and very quick to respond. Very helpful and definitely an outside the box thinker.
09/25/2016 , TX
Chris Jandrain and the Hurst Team provided me with outstanding service that is seldom seen anymore for my VA Loan. From the first call, Chris took the the time and made me feel comfortable about my VA Loan process. I 'm not very buisness savvy, nor do I like to haggle, I work very hard and like to buy/deal with companies like Hurst Lending who value me from the start without me asking them to. I also hate talking to machines! Every time I called Chris, he was easy to get a hold of. One time I got the answering machine, I left no message, and Chris still called me back, he is a workhorse! The bottom line is I received an awesome % rate, great customer service, and a simple process all the way to the day we closed on our home! Stop your searching and put your trust in Chris and the Hurst Team, you wont be disappointed.
09/13/2016 , TX
Hurst Lending was very professional and kept me well informed through the process. When things got challenging, they put in the extra effort needed to still get us closed on time and under the projected final out of pocket. I will definitely recommend Hurst Lending in the future. Thanks for your hard work!
09/12/2016 , TX
This was my second loan with the Hurst team. Both times, things have been exceptionally smooth. Low stress from start to finish. Great rate, no ridiculous fees. Easy to work with. Would work with them again, no question.
08/11/2016 , TX
Third time using Jay and will use him every time. Great to work with, everything ran smoothly and on time.
08/03/2016 , TX
Jay seems to offer the best deals around, and backed it up with great service. His staff kept me in the loop on the application process and let me know when I could help speed things along. I plan to use Hurst Lending in the future if the situation allows.
07/22/2016 , TX
Very easy to work with and they made the closing very simple!
06/27/2016 , TX
This is our second loan with the Hurst team and they are awesome. They are very easy to work with and keep the process on track. They are very supportive and efficient and we will certainly use them again.
06/24/2016 , TX
Jay and his team at hurst lending did an awesome job in helping me buy my first home! I would recommend doing business with Jay to everyone!
05/18/2016 , TX
This was my third time using Hurst Lending and I'd do it again! Jay and his team are on top things and the only hold up in the process was when I had to gather documents they requested. Great rate on my loan and great team to work with.
05/17/2016 , TX
We experienced great customer service and a very smooth process refinancing our mortgage.
05/11/2016 , TX
Hurst Lending made my refinance go as smoothly as I could ask for. They are always available to answer any question by phone or email and always respond very quickly. I would recommend them to my friends and family.
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