hostpapa.uk Reviews

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2,246 Verified Customer Reviews

2,246 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.5

Overall Star
Rating

5 Shopper Approved - Review Star
1488
(66.3%)
4 Shopper Approved - Review Star
537
(23.9%)
3 Shopper Approved - Review Star
170
(7.6%)
2 Shopper Approved - Review Star
19
(0.8%)
1 Shopper Approved - Review Star
32
(1.4%)

Customer Service
4.2
5 Shopper Approved - Review Star
54
4 Shopper Approved - Review Star
23
3 Shopper Approved - Review Star
7
2 Shopper Approved - Review Star
2
1 Shopper Approved - Review Star
9
SHOW DETAILS

8 years collecting reviews
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J
Shopper Approved - Verified Customer jason F.
2 weeks ago

excellent

Customer Service
5/5

Company Choice

used before


A
Shopper Approved - Verified Customer Andrew C.
05/28/2022

items added to order without my knowledge - nearly 3 weeks later still waiting for refund for items cancelled

Customer Service
1/5

Product Choice

needed to renew a domain & hosting at lower price

Company Choice

price & reviews


S
Shopper Approved - Verified Customer steve
05/22/2022 , Worcestershire

i am a returning customerand i managed to order the same service using a discount code saving £10.40 as apposed to reopening my closed account which would probably have been easier all round
. this is no reflection on your staff they were all very helpfull.

Customer Service
4/5

Product Choice

best fit for my current requirements.

Company Choice

because i have used your service before and it was excelent i only left due to cost.


R
Shopper Approved - Verified Customer Richard P.
05/20/2022 , Berkshire

It was not made transparent that when moving my websites that the second domain would incur a transfer charge. The transfer of the domains was a painful experience taking many. many days. If Customer Support had escalated everything to the Senior Technical Support the process would, I suspect, have been much more streamlined.

The transfer of the Wordpress websites and the email was handled extremely well. It was the domain transfer where the delays occurred. Eventually everything was transferred across and working. Since then the hosting has been fine.

However, I am perturbed to discover that in 3 years time the hosting fee will take a quantum increase (like my previous provider wanted to do) which doubtless means transferring to another hosting provider but we will cross that bridge when we come to it.

Customer Service
1/5

Product Choice

Price, brand name and ability to transfer over site on my behalf (that's a big USP).

Company Choice

Competitive pricing and the inclusion of free transfer of website and domains (with proviso that second domain I discovered afterwards costs) takes the effort away from having to do it oneself.


K
Shopper Approved - Verified Customer Kamal P.
04/22/2022

Nice and easy

Company Choice

I'm existing customer


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