hostpapa.ca Reviews

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13,232 Verified Customer Reviews

13,232 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.6

Overall Star
Rating

5 Shopper Approved - Review Star
9143
(69.1%)
4 Shopper Approved - Review Star
3033
(22.9%)
3 Shopper Approved - Review Star
826
(6.2%)
2 Shopper Approved - Review Star
97
(0.7%)
1 Shopper Approved - Review Star
133
(1%)

Customer Service
4.4
5 Shopper Approved - Review Star
256
4 Shopper Approved - Review Star
101
3 Shopper Approved - Review Star
28
2 Shopper Approved - Review Star
11
1 Shopper Approved - Review Star
12
SHOW DETAILS

5-star reviews
9,000+

5-star reviews

10 years collecting reviews
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A
Shopper Approved - Verified Customer Aline D.
2 weeks ago

Very easy with many options for the time frame to commit

Customer Service
5/5

Company Choice

Recommended by a friend

Product Choice

Heard Good things about HostPapa


P
Shopper Approved - Verified Customer Pat M.
2 weeks ago

I wanted to register a domain with you. Period. Not all the ad ons that took my purchase to 56+. What I saw I was approving was $19.99, which was what I would expect for a simple domain name purchase.

Company Choice

Because I have a domain with you and thought you were a straight shooter, obviously not the case.

Product Choice

Because I need it?

Company Response

Hi Pat,

We reviewed your account and we noticed that you purchased a domain name registration, and a protection power service, which is an additional security service. 


When purchasing a domain name the Protection Power service is available on the order form automatically. We provide additional services to be selected on the order form, primarily for ease of use. However, these services can be easily removed in one click if not needed.


A summary of the selected services, the subtotal (the cost of the services before taxes), and the total (the costs after the addition of taxes) are displayed on the right side of the screen.


The service is covered by our 30 days money-back guarantee and is fully refundable in the first 30 days after a purchase, or a renewal, per the agreed Terms of Service: https://www.hostpapa.ca/terms/cancellation/ 


We will contact you internally via email to confirm the cancellation and the refund, should you choose to proceed down this route.

 

Have a great day ahead, Pat!

Nicolae
Customer Happiness Manager

HostPapa Inc.

 


R
Shopper Approved - Verified Customer Roxane
2 weeks ago

It was fast, but I do want to confirm the transfer service from my current host, including nameservers.

Company Choice

It's Canadian and has good reviews.

Product Choice

I *may need more websites for future endeavours.


A
Shopper Approved - Verified Customer Anonymous Customer
3 weeks ago

Great


T
Shopper Approved - Verified Customer Trish W.
3 weeks ago

So far, so good. There is so much information, it is hard for me to understand it all.

Company Choice

I already have 2 other domains with HostPapa.

Product Choice

I want an additional domain. It seemed sensible to stick with you.


D
Shopper Approved - Verified Customer david G.
3 weeks ago

could not pay wit credit card forced to use paypal


D
Shopper Approved - Verified Customer David H.
3 weeks ago

Quick n easy

Company Choice

Used before

Product Choice

Used previously


C
Shopper Approved - Verified Customer Christina H.
3 weeks ago

Mostly good, just some improvements with wording would make process clearer.

Company Choice

Having lots of issues with Bluehost. Recommended by my website designer.

Product Choice

Recommended by my website designer.


E
Shopper Approved - Verified Customer Erin
3 weeks ago

Easy and fast

Company Choice

Good experience with them on other accounts

Product Choice

Launching a new business and need a website


D
Shopper Approved - Verified Customer DJ
3 weeks ago

Internal domain transfer at Hostpapa not very smooth, ended up paying extra when combining domain registration with hosting service, and future billing for domain and web hosting will be out of sync.

Customer Service
4/5

Product Choice

Cost-effective and well supported.

Company Choice

Previous experience


A
Shopper Approved - Verified Customer Ashlea-Elizabeth
4 weeks ago

Ok so far, but error messages have been frustrating. I'm still not sure if I get an email address with every domain name, but I'm hoping so, as this is what other hosting services have provided.

Company Choice

For the hosting price

Product Choice

Because I need to move my domain names to another provider.


J
Shopper Approved - Verified Customer James C.
4 weeks ago

quick, easy and just the right amount of information

Product Choice

good reputation and good customer support

Company Choice

Canadian owned


V
Shopper Approved - Verified Customer victoria M.
4 weeks ago , Sk

Hey, I just talked to Sam in your helping department. He helped me off the ledge of anxiety. Thank you.

Company Choice

Host Papa is easy to use.


S
Shopper Approved - Verified Customer Scott L.
4 weeks ago

All is good so far.

Product Choice

Fits my requirements!

Company Choice

Internet Web Search.


S
Shopper Approved - Verified Customer Scott L.
4 weeks ago

So far so good!

Product Choice

Fits what I require.

Company Choice

Internet web search.


I
Shopper Approved - Verified Customer Ian C.
4 weeks ago

Okay, but still had questions your rep answered.

Product Choice

I have a mix of HTML and WordPress content

Company Choice

Migrating from Godaddy: better price for same service.


L
Shopper Approved - Verified Customer Lina
4 weeks ago

quick and easy!

Product Choice

...

Company Choice

Loyalty1

I have always had a good experience with the various departments especially suppory which is critical to any business


C
Shopper Approved - Verified Customer Christine W.
10/30/2023

Easy and informative.

Product Choice

Good price.

Company Choice

Recommended by family.


J
Shopper Approved - Verified Customer Jocelyn
10/30/2023

quick and easy

Product Choice

allows me to put all my websites in one spot

Company Choice

servers in Canada


A
Shopper Approved - Verified Customer Anonymous Customer
10/30/2023

thanks papa


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