hostpapa.ca Reviews
13,232 Verified Customer Reviews
13,232 Customer Ratings and Reviews
Shopper Approved collects trusted reviews from customers who have made a verified purchase.
4.6
Overall Star
Rating
5-star reviews
Aline D.2 weeks ago
Very easy with many options for the time frame to commit
Company Choice
Recommended by a friend
Product Choice
Heard Good things about HostPapa
Pat M.2 weeks ago
I wanted to register a domain with you. Period. Not all the ad ons that took my purchase to 56+. What I saw I was approving was $19.99, which was what I would expect for a simple domain name purchase.
Company Choice
Because I have a domain with you and thought you were a straight shooter, obviously not the case.
Product Choice
Because I need it?
Company Response
Hi Pat,
We reviewed your account and we noticed that you purchased a domain name registration, and a protection power service, which is an additional security service.
When purchasing a domain name the Protection Power service is available on the order form automatically. We provide additional services to be selected on the order form, primarily for ease of use. However, these services can be easily removed in one click if not needed.
A summary of the selected services, the subtotal (the cost of the services before taxes), and the total (the costs after the addition of taxes) are displayed on the right side of the screen.
The service is covered by our 30 days money-back guarantee and is fully refundable in the first 30 days after a purchase, or a renewal, per the agreed Terms of Service: https://www.hostpapa.ca/terms/cancellation/
We will contact you internally via email to confirm the cancellation and the refund, should you choose to proceed down this route.
Have a great day ahead, Pat!
Nicolae
Customer Happiness Manager
HostPapa Inc.
Roxane2 weeks ago
It was fast, but I do want to confirm the transfer service from my current host, including nameservers.
Company Choice
It's Canadian and has good reviews.
Product Choice
I *may need more websites for future endeavours.
Anonymous Customer3 weeks ago
Great
Trish W.3 weeks ago
So far, so good. There is so much information, it is hard for me to understand it all.
Company Choice
I already have 2 other domains with HostPapa.
Product Choice
I want an additional domain. It seemed sensible to stick with you.
david G.3 weeks ago
could not pay wit credit card forced to use paypal
David H.3 weeks ago
Quick n easy
Company Choice
Used before
Product Choice
Used previously
Christina H.3 weeks ago
Mostly good, just some improvements with wording would make process clearer.
Company Choice
Having lots of issues with Bluehost. Recommended by my website designer.
Product Choice
Recommended by my website designer.
Erin3 weeks ago
Easy and fast
Company Choice
Good experience with them on other accounts
Product Choice
Launching a new business and need a website
DJ3 weeks ago
Internal domain transfer at Hostpapa not very smooth, ended up paying extra when combining domain registration with hosting service, and future billing for domain and web hosting will be out of sync.
Product Choice
Cost-effective and well supported.
Company Choice
Previous experience
Ashlea-Elizabeth4 weeks ago
Ok so far, but error messages have been frustrating. I'm still not sure if I get an email address with every domain name, but I'm hoping so, as this is what other hosting services have provided.
Company Choice
For the hosting price
Product Choice
Because I need to move my domain names to another provider.
James C.4 weeks ago
quick, easy and just the right amount of information
Product Choice
good reputation and good customer support
Company Choice
Canadian owned
victoria M.4 weeks ago , Sk
Hey, I just talked to Sam in your helping department. He helped me off the ledge of anxiety. Thank you.
Company Choice
Host Papa is easy to use.
Scott L.4 weeks ago
All is good so far.
Product Choice
Fits my requirements!
Company Choice
Internet Web Search.
Scott L.4 weeks ago
So far so good!
Product Choice
Fits what I require.
Company Choice
Internet web search.
Ian C.4 weeks ago
Okay, but still had questions your rep answered.
Product Choice
I have a mix of HTML and WordPress content
Company Choice
Migrating from Godaddy: better price for same service.
Lina4 weeks ago
quick and easy!
Product Choice
...
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Loyalty1
I have always had a good experience with the various departments especially suppory which is critical to any business
Christine W.10/30/2023
Easy and informative.
Product Choice
Good price.
Company Choice
Recommended by family.
Jocelyn10/30/2023
quick and easy
Product Choice
allows me to put all my websites in one spot
Company Choice
servers in Canada
Anonymous Customer10/30/2023
thanks papa
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