HostGator is a leading provider of web hosting and domain name services. Whether you’re a small business and are looking to improve your online presence, or you’re an individual looking for a hobby or portfolio website, we’ve got you covered. With our drag-and-drop website builder, and our application integrations with WordPress, Drupal and Magento, we have the website solution for you. Our award-winning, 24/7/365 support and seamless upgrades will ensure you never get stuck. Try HostGator today!

Filter

This company is no longer an active member of Shopper Approved, however you can view their overall star rating and review history below.

14,972 Verified Customer Reviews

14,972 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.2

Overall Star
Rating

5 Shopper Approved - Review Star
9368
(62.6%)
4 Shopper Approved - Review Star
2533
(16.9%)
3 Shopper Approved - Review Star
1435
(9.6%)
2 Shopper Approved - Review Star
484
(3.2%)
1 Shopper Approved - Review Star
1152
(7.7%)

Customer Service
4.4
5 Shopper Approved - Review Star
558
4 Shopper Approved - Review Star
171
3 Shopper Approved - Review Star
71
2 Shopper Approved - Review Star
30
1 Shopper Approved - Review Star
35
SHOW DETAILS

5-star reviews
9,000+

5-star reviews

About this Company

HostGator is a leading provider of web hosting and domain name services. Whether you’re a small business and are looking to improve your online presence, or you’re an individual looking for a hobby or portfolio website, we’ve got you covered. With our drag-and-drop website builder, and our application integrations with WordPress, Drupal and Magento, we have the website solution for you. Our award-winning, 24/7/365 support and seamless upgrades will ensure you never get stuck. Try HostGator today!

Filter
A
Shopper Approved - Verified Customer Antonella D.
07/14/2021

Sometimes I have some problems, but nothing that can not be found on the internet

Why HostGator?

It is necessary to study digital marketing

Company Response

Hey Antonella,

If you ever run into issues you are always more than welcome to reach out and we would be more than happy to help!

 

DJ
Customer Advocate at HostGator


B
Shopper Approved - Verified Customer Bruce K.
07/14/2021 , CA

HostGator is instrumental creating my website domain and email address. Easy when following Tyler Moore's direction.

Why HostGator?

Followed Tyler Moore directions on YouTube.

Company Response

Hi Bruce,

Thank you for the kind review. We are always happy to hear this from our customers! 

Marissa
Customer Advocate at HostGator 

J
Shopper Approved - Verified Customer jesus O.
07/14/2021 , bogota

Falta un poco mas de ayuda para resolver algún inconveniente, ya que a veces no te ayudan a como uno espera. pero de resto todo excelente

Customer Service
2/5

Why HostGator?

soy desarrollador y queria probar otro tipos de alojamientos y demás

Company Response

Hola Jesus,

Gracias por tu reseña. 
 

DJ 
Defensor del cliente en HostGator



Hello Jesus,

Thank you for your review. 


DJ 
Customer Advocate at HostGator

A
Shopper Approved - Verified Customer Anthony L.
07/13/2021 , VIC

Good, nice and simple.

Customer Service
5/5

Why HostGator?

Better deal and customer service.

Company Response

Hey Anthony,

You really hit the trifecta there! Thank you for your review!

 

DJ

Customer Advocate at HostGator


S
Shopper Approved - Verified Customer Stephen L.
07/13/2021 , IL

Started out trying to build with word press, after about a week or two of getting no where with non-responding plug-ins., plug-ins refusing to un-install or delete. page elements either refusing to delete or load, had to give up and start fresh with website builder. It is now progressing much better, but uploading images is extremely slow and don't upload at all during peek times. If I recall correctly, the last time I built my site from scratch was about 15 years ago, and it only took one evening. I'm now on week 4 and still have lots to do.

Customer Service
4/5

Why HostGator?

Was cheaper than my last provider, and had good reviews.

Company Response

Hi Stephen,

That sounds incredibly frustrating! We're glad that you decided to move over to the website builder as it's a really cool tool. I've asked an Escalations Manager to reach out and see if there's anything we can do to help. We'll be in touch soon.

Marissa
Customer Advocate at HostGator

D
Shopper Approved - Verified Customer Daniels L.
07/12/2021

Lol

Why HostGator?

Lol

Company Response

Hi Daniels,

Thank you for the kind review! 

Marissa
Customer Advocate at HostGator 

J
Shopper Approved - Verified Customer John F.
07/12/2021 , CA

The best overall experience of any host I have ever used.

Customer Service
5/5

Why HostGator?

Price and reliablility

Company Response

Hi John,

Thank you for the kind feedback! 

Marissa
Customer Advocate at HostGator 

E
Shopper Approved - Verified Customer Emanuele M.
07/12/2021 , MI

Assistenza on-line veloce!

Customer Service
5/5

Why HostGator?

hosting di qualità

Company Response

ciao emanuele,

Grazie per la gentile recensione!

Marissa
Avvocato del cliente presso HostGator

Hi Emanuele,

Thank you for the kind review!

Marissa
Customer Advocate at HostGator 

A
Shopper Approved - Verified Customer Andy V.
07/12/2021 , Hanoi

Great customer services via live chat!
Website uptime is very good.
Hosting price is good for the first time registered BUT it is quite expensive after the plan expires.
If Hostgator can design a better rate packages then i will be the leading hosting company in the world
thanks you for supporting me for the last 8 years smoothly
Andy Vu

Customer Service
5/5

Why HostGator?

quality hosting services

Company Response

Hi Andy,

We are happy to hear this. Thank you for the kind feedback! 

Marissa
Customer Advocate at HostGator 

D
Shopper Approved - Verified Customer David H.
07/12/2021 , MD

I have been with hostgator 20 years with minimal problems which get quickly resolved

Why HostGator?

Good price great service

Company Response

Hi David,

We are happy to hear this. Thank you for being apart of the HostGator community!

Marissa
Customer Advocate at HostGator 

J
Shopper Approved - Verified Customer Jaspal S.
07/12/2021 , Maharashtra State

so far i have very little contact , still developing site joined scttmax school digital course. but lot of videos means very good service

Why HostGator?

suggested by scottmax from scottmax schol where I am student

Company Response

Hi Jaspal,

Thank you for the kind review! 

Marissa
Customer Advocate at HostGator 

A
Shopper Approved - Verified Customer Alice C.
07/11/2021

I'm having some issues with Wordpress one click install, and asked Hostgator for support. Somebody responded but the sight was closed due to inactivity and I was too tired, so I'll get back to them tomorrow.

Customer Service
2/5

Why HostGator?

To write articles blogs and short stories

Company Response

Hi Alice,

Thank you for your review! If you run into any more trouble with our online support please feel free to reach out. We would be more than happy to see what we can do to help you out! 

Marissa
Customer Advocate at HostGator 

P
Shopper Approved - Verified Customer precious E.
07/11/2021

i like the fact my site is fast

Customer Service
5/5

Why HostGator?

because of its adverts

Company Response

Hello,

Thank you for the kind review! 

Marissa
Customer Advocate at HostGator 

J
Shopper Approved - Verified Customer Justin F.
07/11/2021

I am very Happy with host gator but it is hard to separate all the services in my mind so far host gator has not been the weak link in getting my website off the ground and I am greatful for that.

Customer Service
1/5

Why HostGator?

referal

Company Response

Hi Justin,

We are happy to hear that you have not been having any problems with HostGator. If there is anything we can do to help you get your site off the ground please do not hesitate to reach out to our support team. Thank you! 

Marissa
Customer Advocate at HostGator 

P
Shopper Approved - Verified Customer Pamela R.
07/11/2021

It really good, but I haven't had time to finish my site yet.

Why HostGator?

Tyler Moore YouTube video

Company Response

Hi Pamela,

Thank you for the kind review!

Marissa
Customer Advocate at HostGator 

F
Shopper Approved - Verified Customer Fitri
07/11/2021 , LA

None at this time

Why HostGator?

Referral

Company Response

Hi Fitri,

Thank you for the kind review!

Marissa
Customer Advocate at HostGator 

P
Shopper Approved - Verified Customer Prem R.
07/11/2021 , Kathmandu

Awesome..

Company Response

Hey Prem,

We think you're awesome! Thank you for your review. 

 

DJ

Customer Advocate at HostGator


E
Shopper Approved - Verified Customer Elisabeth P.
07/10/2021

So Far so good. Thank you

Company Response

Hey Elisabeth,

We are glad to hear things are going well! Thank you for your review!


DJ

Customer Advocate at HostGator


S
Shopper Approved - Verified Customer sltanmhmdahmd A.
07/10/2021

شكركم على الرد عليا

Customer Service
5/5

Why HostGator?

?? ?????? ??????? ???????

Company Response

Hey Sltanmhmdahmd,

Thank YOU for your review.

 

DJ

Customer Advocate at HostGator


A
Shopper Approved - Verified Customer aicha B.
07/09/2021 , ain defla

nice

Customer Service
5/5

Why HostGator?

its easy and fast

Company Response

Hey Aicha,

Thank you so much for your kind review!

 

DJ

Customer Advocate at HostGator


Why Trust Verified Reviews?

Verified Reviews are real, authentic reviews collected from actual paying customers, using Shopper Approved's Verified Review Platform. When reviews are Verified by Shopper Approved, you know that you can trust them to make better buying decisions.

Unverified Reviews on the other hand, are reviews collected by Open Review platforms that allow anyone to leave a review, without any validation or proof of purchase. Unfortunately, most reviews you read online are Unverified Reviews, and can't be trusted.

As a consumer, here's how you can tell the difference:

Verified Reviews from Verified Review Platforms like Shopper Approved, have much higher review counts and higher overall Star ratings, because they attempt to collect reviews from every single paying customer.

Unverified Reviews from Open Review Platforms, tend to have much lower review counts and more negative Star ratings, because people with bad experiences are primarily those who leave reviews. This often creates a misleading, inaccurate portrayal of a companies true reputation.

So, when searching for Verified Reviews, look for the name you know you can trust. Shopper Approved.

Are you a Business?

See What Shopper Approved
Can Do For You

Inactive Business
Website

© 2024 ShopperApproved.com. All rights reserved. Learn more about Shopper Approved.

This Shopper Approved Customer Rating and Review Certificate was generated using independent survey information gathered by Shopper Approved, LLC © 2024