10/15/2018 , VA
Hostek has always been very helpful and responsive, but recently I wanted to move our websites from ColdFusion 2016 to 2018. The install went without a hitch, as expected, and Hostek was great in explaining what they did. They even set up a feature where I could select which version of CF a given site would use, at the click of a button and with no manual configuration of the website connector needed on my end.
Also, there were some issues with some of our sites not loading under CF 2018. As it turned out, the problems were caused by the open-source content management system we were using, and were not related to CF or Hostek. Hostek still took the time to quickly identify the problem, inform me about it, and even pointed me to discussions on the CMS manufacturer's website. That is truly above and beyond, and I had my site back online within a few minutes.
Oh I forgot to mention -- except for the CMS issue, all of this great support took place *over the weekend.*
As the sole IT person on staff at our small non-profit, the great product and support we always get from Hostek is very important. I really appreciate it, and I also appreciate that Hostek is always there to support the ColdFusion community! Keep up the great work, Hostek!
06/12/2018 , PA
I have been a client of Hostek for maybe 15 years now. What is most impressive is the almost instantaneous responses you get when a support question is submitted.
I had a support need recently on a weekend morning around 7:00 am. The fixed my problem within 2=10 minutes of my request. Truly Remarkable!
I would not hesitate to recommend Hostek to anyone and everyone. They are truly professionals and the best and what they do.
04/06/2018 , TX
Hostek has always been able to help me with technical requests quickly and competently. I creat apps that sometimes require special requests and thankfully I feel like have a partner not an adversary in my hosting company. They provide the tools and expertise I need to creat applications for my clients without having to manage my own servers. I've been with them for over 5 years (I'm memory serves me right) and will never look to another hosting company. Great people - and that matters!!
12/15/2017 , NSW
Of all the hosting companies I have used over the last 17 years I am most impressed with hostek support. They go over and beyond. For a small business owner who is not around all the technical developments, and security requirements they are a lifesaver are a life saver.
They always respond within 24 hours and come up with suggested alternative solutions. As I am not a systems engineer they have come to the rescue for me, and implement solutions to overcome the challenges of running a website. I have been running a House sitting membership website for 17 years and have used 4 different hosting companies in that time. Ian White www.housecarers.com
Support was quick, accurate and solved my problems. I depend on you to provide great support for my clients.
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