Welcome to Hook & Loom, the world's most eco-friendly rug company.
16,447 Verified Customer Reviews
16,447 Customer Ratings and Reviews
Shopper Approved collects trusted reviews from customers who have made a verified purchase.
4.9
Overall Star
Rating
5-star reviews
About this Company
Welcome to Hook & Loom, the world's most eco-friendly rug company.
Jeme M.3 weeks ago , NY
Easy to look from one rug to another. The search bar works really well and is very helpful.
Kathleen R.3 weeks ago , IL
This is my second time using your business snd was satisfied with the my rug. I getting another because my rug is stained.
Jan J.3 weeks ago , CA
Repeat and repeat customer…love these rugs!
Danielle S.3 weeks ago , CO
easy
Sarah R.3 weeks ago , AZ
This is my second order with Hook and Loom. Easy check out, quality product.
Patricia L.3 weeks ago , MA
First time shopper. No problems
Becky L.3 weeks ago , TX
Easy
1 Product Review
3 weeks ago
Beautiful and well made.
Marjorie C.3 weeks ago , FL
All the information you need is on their internet site. Their order system is quick and easy. Can not wait for delivery.
1 day ago
I wanted a rug I could wash but one that had some substance to it. Your rug is perfect for me, thank you so very much.
Janette J.3 weeks ago , WA
You carry a nice selection of colors and designs. It was easy to find what I wanted and to place my order.
Lisa D.4 weeks ago , CA
Fine
K. K.4 weeks ago , FL
Great experience! Everything arrived in perfect condition. Exactly what I ordered!
4 weeks ago
I hate puffy bathroom mats that feel gross after a month. We always just threw a towel on the floor. These mats are amazing. Washable which is so nice! No more towels on the floor. We also bought one to catch dog feet coming in the house and it is awesome! We are going to order another for our laundry room. Excellent quality! Exactly what we were looking for!
Rene M.4 weeks ago , NY
Nice and easy, like healthier product options.
Megan H.4 weeks ago , OR
Ordering website works well. Quick and clear.
Kaye F.4 weeks ago , MN
This is my third rug and am so happy with the quality and look of the rugs.
Dozier B.4 weeks ago , ME
Nice website, relatively easy to navigate
Susan D.03/23/2024 , MD
Hook and Loom's website is easy to navigate, with good photos of products and descriptions of how rugs are made.
Noreen G.03/23/2024 , NY
Customer service representative was so helpful. He figured out approximately when I would receive the rugs and how much it would cost if I needed to return them. It made all the difference in my decision whether to place the order.
Sharon B.03/23/2024 , FL
I love these rugs! They wear well and are work horses! They are beautifully made. I keep coming back to order more and replace rugs that just didn’t live up to the hype.These rugs are wonderful and the price point is fantastic! The quality and the ease of washing them make these rugs invaluable. You wont be disappointed.
Nancy G.03/22/2024 , ME
Hook and Loom has a exceptionally high quality product along with great service, ordering, return etc. This company is a keeper.
Patricia S.03/22/2024 , NC
At first while clicking through I wanted flatweave and only the one classic version surfaced. Possibly operator error.
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