hookandloom.com Reviews
About this CompanyWelcome to Hook & Loom, the world's most eco-friendly rug company.
Justine D - 06/01/2017
Beautiful neutral color and exactly what we needed. Hook & Loom never disappoints.
1 Company Review
06/01/2017 - DE
I absolutely love these rugs. They are all I buy. My house is all hardwoods and we have a number of area rugs from here! Back to buy another, always a great experience!
catherine C - 05/28/2017
excellent
05/28/2017 - CA
i finally found the carpet i have been looking for!
S. R - 05/19/2017
Very well made, and a great price. Free shipping was a big plus. Color is brighter than expected, but I suspect that I'll get use to the very cheerful appearance eventually.
05/19/2017 - CO
The product and service was very good.
Heather - 05/17/2017
I can't say enough good things about this rug. It offers great cushioning, is soft, and looks beautiful in my small townhouse living room.
05/17/2017 - WA
Appreciate the samples and sourcing explanations!
Anonymous Customer - 05/16/2017
I like the rug for the kitchen, however it looks a little blue against my white cabinets, light wood floors and black stainless steel appliances. Also the edges are still curled up after about a week which people keep tripping over. I'm hoping they will lay down with time. All in all I'll keep the rugs because of the advertised ease of cleaning them with two small children
05/16/2017 - OH
Good customer service
ES - 05/15/2017
Gave 4 stars, because I do not know how well the product will hold up in the future.
05/15/2017 - TX
All the information I needed was posted on the website. Took longer to arrive than I thought. Very comfortable to stand on. Gave 4 stars, because I do not know how the product will hold up in the future - I just received the rugs today.
K C - 05/11/2017
Again, red is a hard color to match and I admit I should have ordered a sample of this color first. I will replace with a neutral color instead. Appreciate rug can be thrown in the washer and does not have a latex backing which makes it reversible so twice the wear and tear.
05/11/2017 - VA
Site is easy to navigate can't wait to receive my order. thank you for the free shipping.
K C - 05/11/2017
love this rug unfortunately I had to return it due to the color didn't work with other reds and I had to return will be ordering another to replace it in a different color. Really appreciate samples they are inexpensive and I should have ordered a sample of this color first.
05/11/2017 - VA
Site is easy to navigate can't wait to receive my order. thank you for the free shipping.
Rosie A - 05/09/2017
Love this rug...and it's washable! Perfect look for my coastal theme tiny house. Nice texture.
05/09/2017 - TX
Found exactly what I wanted.
Amanda M - 05/08/2017
I love this rug! It's soft without being too fluffy. I haven't washed it yet but I bought this runner partially b/c I can throw it in the washing machine.
05/08/2017 - NY
Great sized swatches! Looking forward to my rug arriving.
Judy P - 05/04/2017
These rugs are of high quality, with vibrant colors and soft, inviting texture. My dog already loves sleeping on them! I love the fact that they are machine washable, too. I would definitely order more rugs from Hook and Loom!
05/04/2017 - MO
I received excellent customer service from Hook and Loom. They notified me of all shipping details so I knew the exact date of arrival, and they asked for feedback on the product--which is outstanding, by the way. I love the rugs; they are beautiful, vibrant, and soft. And machine washable! I also love that they are made in the United States and are eco friendly.
Marie C - 05/03/2017
Well made product. Beauty of machine washing. Love it so far.
05/03/2017 - VA
Super easy site to navigate.
Caroline R - 04/29/2017
Does the trick. I only just bought it and so can't say how well it will work over time, otherwise I'd give it a fifth star. I'm grateful that Hook & Loom takes this approach rather than put latex backing on their rugs, as I do not want latex backing in my washing machine.
04/29/2017 - CA
The rug is beautiful, and I appreciate that Hook & Loom doesn't put latex backing on their rugs. Their patterns are all beautiful and their prices are very reasonable.
Caroline R - 04/29/2017
It's beautiful! It will be a while before I wash it, and how well it survives washing will determine whether I'd want to give it a fifth star. The edges may fray (the instructions say to cut any loose threads after washing), but that won't be a big deal, as long as it holds together. I love this rug for being so attractive (not garish like many other kitchen rugs) and for not having latex backing that would inevitable break apart after a few washings.
04/29/2017 - CA
The rug is beautiful, and I appreciate that Hook & Loom doesn't put latex backing on their rugs. Their patterns are all beautiful and their prices are very reasonable.
MEG - 04/25/2017
Love the rug! Fast and easy shipping!
04/25/2017 - LA
Great product and quick shipping. I like that if I needed to return, it would have been easy.
marilyn F - 04/21/2017
Thank you love our new rugs!
04/21/2017 - HI
It is so easy to place an order and so many options. I was looking for a green rugs for my house and just discovered your site. I look forward to receiving my items. I was planning on going to Crate and Barrel but they do not provide free shipping. Thank you so much!
eileen H - 04/17/2017
love it
04/17/2017 - NY
no issues
Robert S - 04/16/2017
Awsome craftsmanship. Will recommend to others.
04/16/2017 - OH
easy to search and view different products and place order
Helen S - 04/10/2017
I love, love these rugs that I got for my kitchen. They're reversible, washable & are perfect for the kitchen. The price was great as well. The next time I need area rugs, this is where I go without even thinking about it.
04/10/2017 - TX
The website showing the products offered, the material content, color, size, etc are all pretty straight-forward, making it easy to make a selection. The website is not fussy or confusing.
Laura - 04/07/2017
Very soft with good color, but there are a few small mistakes in the looming.
04/07/2017 - CO
website and ordering was easy, just a little disappointed that the rug has mistakes and portions not consistent with the pattern.
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