hookandloom.com Reviews
About this CompanyWelcome to Hook & Loom, the world's most eco-friendly rug company.
Aredee - 11/03/2022
A very well-constructed rug that feels soft on the feet. It's lightweight enough for the washing machine but still feels substantial.
1 Company Review
11/03/2022 - NJ
I just placed an order for two more rugs from Hook & Loom adding to the two others I've purchased before. Their great quality and service has earned my repeat business!
Karen D - 11/03/2022
I feel that this is a honest rug, consciously made not for profit alone.
11/03/2022 - CA
No problems. That's all I want. Thank you. Product is very nice and we are 100% satisfied.
Kate - 11/02/2022
This rug is thick and cushy. I love the colors.
11/02/2022 - OR
I had planned to buy two rugs from Hook & Loom. However, after receiving them, I was so impressed with the quality, colors, and excellent customer service that I bought another rug and am now considering buying more. These rugs are the real deal: soft, cushy, beautiful, and--because of the company's focus on recycling--good for the Earth.
Kate - 11/02/2022
The quality of this rug is excellent, and the colors are perfect.
11/02/2022 - OR
I had planned to buy two rugs from Hook & Loom. However, after receiving them, I was so impressed with the quality, colors, and excellent customer service that I bought another rug and am now considering buying more. These rugs are the real deal: soft, cushy, beautiful, and--because of the company's focus on recycling--good for the Earth.
Lisa W - 11/01/2022
I bought this rug to pair with Hook & Loom's Corriedale rug and a rust-colored rug that I already had. Works beautifully. The thick woven rug mutes footfall, which is what I was looking to do. I am planning on getting a second one for a short hallway.
11/01/2022 - NY
I love it that you provide samples. I ordered three. All three are great, and I will be ordering rugs for each.
Lisa W - 11/01/2022
I love this rug! It was just what I was looking for for my bedroom. The pattern gives the rug visual interest, and the wool feels nice under my feet. Great quality rug.
11/01/2022 - NY
I love it that you provide samples. I ordered three. All three are great, and I will be ordering rugs for each.
Tamara P - 10/31/2022
Such a posh area rug, real Modern styling, for a very reasonable price. And, I feel good about the eco-conscious values driving its manufacture.
Jonathan V - 10/31/2022
Fantastic quality and service.
10/31/2022 - VA
Fantastic
Holly H - 10/28/2022
I am absolutely in love with this rug. From the thickness, to the texture. Not to mention the sustainability aspect. I had so many questions about toxicity possibilities. This customer service team is fantastic. We communicated back and forth for several weeks, no judgement, and always going above and beyond. I will absolutely purchase from here again. The rug is beautiful!
10/28/2022 - MA
Customer Service is beyond exceptional. You all took time and effort to answer all my questions with thorough research without ever judging how in depth I wanted to go. I can't thank you enough!
Lori C - 10/27/2022
Love the rug! Rug has no rubber, no fringe or tassels and can be washed!
10/27/2022 - MN
Samples were very helpful
Pam S - 10/24/2022
This is my first rug from Hook and Loom. So glad I came across their website. Beautiful all cotton rug. Stains come out very easy with warm water and soap. Vacuum's easy as well. Very soft and beautiful. Thank you.
10/24/2022 - AL
Looks like a beautiful rug! Glad I found you!
Mary - 10/22/2022
Excellent quality material. Super cushiony under your feet! Love it!
10/22/2022 - MA
Very quick delivery. Follow up satisfaction survey.
Susan M - 10/20/2022
All three rugs are well made and a good size as advertised. Initially they were a little curled around the edges from being rolled up for shipment but they have all relaxed and lay flat now. I’m enjoying them.
10/20/2022 - NY
Your site is easy to use. I like the patterns on your rugs. I heard from a customer service rep who contacted me. She wanted to make sure I was happy with the product. I am.
Marcia M - 10/18/2022
Order arrived quickly and was a great price also. I love all the rugs they look great in my home. Quality seems good also.
10/18/2022 - WA
first time ordering
Laura - 10/14/2022
Just what I wanted. Colors match the pictures. Beautiful quality. Lies beautifully. Delivery was very quick and packaging is environmentally friendly.
10/14/2022 - MA
Easiest online shopping I've ever done! Timely delivery and great quality rug.
Allison B - 10/11/2022
Very good quality rug. I have ordered several swatches and I think your photos online accurately depict the actual rugs.
10/11/2022 - MD
I felt confident ordering from Hook and Loom because the rugs are good quality and reasonably priced. It would be helpful to let customers know on the front end that, unless the rug is flawed, the customer will be paying for the shipping to return an item. This is fair, but is also a good reason to order a swatch before you purchase a rug.
Pam - 10/07/2022
Very well constructed and all natural. Great for my new LVF.
10/07/2022 - PA
Appreciate prompt service
Mary A - 10/02/2022
Nice rug. Lays flat and I can through it in the washing machine!
10/02/2022 - FL
Best selection on line and good prices and fast delivery
Sarah M - 10/02/2022
We love this rug! The colors are vibrant, and the rug is soft. It fits the underlying pad that we purchased with it perfectly. We also love the recycled content.
10/02/2022 - NY
The pages with color options were a little bulky; but otherwise, everything on the site worked smoothly, our purchase was shipped promptly, and the rug and accompanying pad are just as described (i.e., beautiful and soft).
Regina W - 10/01/2022
I love this rug. Makes a perfect kitchen runner. Looks great despite being in a messy, high traffic area.
10/01/2022 - NY
I have bought four Hook & Loom rugs in the past six weeks, along with rug pads, and I am very happy with them. So is my husband, who can be hard to please.
Why Trust Verified Reviews?
Verified Reviews are real, authentic reviews collected from actual paying customers, using Shopper Approved's Verified Review Platform. When reviews are Verified by Shopper Approved, you know that you can trust them to make better buying decisions.
Unverified Reviews on the other hand, are reviews collected by Open Review platforms that allow anyone to leave a review, without any validation or proof of purchase. Unfortunately, most reviews you read online are Unverified Reviews, and can't be trusted.
As a consumer, here's how you can tell the difference:
Verified Reviews from Verified Review Platforms like Shopper Approved, have much higher review counts and higher overall Star ratings, because they attempt to collect reviews from every single paying customer.
Unverified Reviews from Open Review Platforms, tend to have much lower review counts and more negative Star ratings, because people with bad experiences are primarily those who leave reviews. This often creates a misleading, inaccurate portrayal of a companies true reputation.
So, when searching for Verified Reviews, look for the name you know you can trust. Shopper Approved.
Are you a Business?
See What Shopper Approved
Can Do For You
hookandloom.com
© 2022 ShopperApproved.com. All rights reserved. Learn more about Shopper Approved.
This Shopper Approved Customer Rating and Review Certificate was generated using independent survey information gathered by Shopper Approved, LLC © 2022