hookandloom.com Reviews
About this CompanyWelcome to Hook & Loom, the world's most eco-friendly rug company.
10 Product Ratings and Reviews
4.7
Overall Star
Rating
About this Company
Welcome to Hook & Loom, the world's most eco-friendly rug company.
Jaime A - 09/15/2022
Really beautiful piece...it looks great on my bathroom and so comfy under my feet. Would continue to buy rugs here!!
09/15/2022 - CA
Overall great. Except for rug pad quality and price. Thanks!
Anonymous - 05/23/2022
Love the softness and neutral color
05/23/2022 - MI
Good experience. Ordered two rugs in the same size and originally only received one of them. Customer service helped work it out (after I provided a lot of information and photos) and the additional rug was sent later.
AW - 11/22/2021
Wonderful carpets - soft to feet have bought 3 carpets for my new home. No orders and easy to order and delivery Would strongly recommend.
11/22/2021 - NY
wonderful rugs - this is my third purchase - wonderful wool carpets - beautiful look that goes with my modern mid century home.
karen S - 03/14/2021
We have had the rug 1 week. It is beautiful to look at and to stand on. The 6X6 size was exactly what we were looking for. It is lighter than but the texture is nice. It seems to vacuum well. I will report back on how well it cleans in the future.
03/14/2021 - NY
Shopping with Hook and loom was positive. Notices on shipping were behind delivery by 1 day. The rug arrived before the e mail.
Angi - 02/27/2021
Beautiful rug, neutral colors, soft.
02/27/2021 - NY
I like the idea of natural rugs. The natural wool is pretty and soft. Ordering was clear and easy. Wrapped well upon delivery. Thank you.
Josh C - 02/15/2021
Very sturdy and yet soft
02/15/2021 - NJ
Very nice quality so far. Not cheap like the polypro backed rugs I've seen in stores. Will be buying more.
Matthew T - 12/27/2020
So so soft and cushy! Love it!
12/27/2020 - CO
These guys describe their work beautifully, make shopping for the right rug easy, focus on quality and sustainability, and we just love the rug we purchased! Cheers
Christine P - 03/17/2020
So soft! Just arrived but appears to be very well made.
03/17/2020 - NJ
Easy and direct
margaret B - 04/15/2019
The look and feel of this rug are phenomenal. Color was as expected and softness is exceptional. Only downside is that within 2 hours of laying out run under the bed it had already received a snag from the dog walking on it. That was about a week ago and since then there are a couple more snags. Hoping to use a knitting needle to pull through to the other side, but worried about longevity of the rug.
Company Response
Hi
Its probably not your dog's fault When the rugs come off the loom there are dozens of long loops and loose ends and we snip off all we can find, level with the top of the rug. A few or even several are embedded in the rug and don't pop up until the rug is used. These should be snipped off as soon as you can. When these are gone, dogs can pull loops with their nails, but it requires strength. Walking should not make this happen. A dog with long nails running around wildly or gripping the loops to pull herself up can do this. If it happens, these should be snipped off too. Thank you.
04/15/2019 - NJ
Service was easy, everything was digital. Rug has some concerns.
Erica S - 03/28/2019
This rug is beautiful and feels great under foot. And we love that it is natural and chemical free. We love the rug so much we’ve bought two more!
03/28/2019 - NY
I'm so happy to have found Hook and Loom. We love our new rugs, the ordering process was easy and delivery was quick.
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