David W - 09/28/2023
Inexpensive but very high quality. Also feels great when you walk on it with bare feet.
09/28/2023 - MT
The H&L web-site is well-designed and provides helpful photos of the products. The products are very high quality and are reasonably priced. My most recent purchase of a rug was my 4th from this company and I've been completely satisfied with every purchase.
Suzanne - 03/30/2023
This is my third rug, I absolutely love the rugs - the first rug I bought 3 years ago still looks great. I love that they are so easy to take care of, I throw mine in the washer and dryer and come out beautifully.
03/30/2023 - CA
Love these high quality affordable rugs.
Theresa H - 03/01/2023
Although I had to return this rug due to the color, it was a very nice rug, thin enough to be machine washable, and a good quality! The customer service before I made my purchase was unlike any other company! Personal emails and phone calls to help me make my decision . You don’t see this anymore. A great customer service company!!!
03/01/2023 - AZ
Scott was BEYOND helpful and considerate. Today, you do not experience this type of customer service. Seems like a thing of the past. But to personally get a call and to have someone go out of their way to help you, I will tell everyone about this company! Thanks again for your help! Can't wait to get the rug!!
AJ K - 07/22/2022
This is a high-quality woven rug. Robot vacuum can drive over it and not tangle it up. I do use the rug pad sold by hook and loop. Really brightens up my bedroom!
07/22/2022 - NY
I had some issues getting PayPal to go through but it might have been my wifi connection. I really appreciate able to buy a sample of the rugs to check for color accuracy. This is the company I have needed for a long time and I'm glad I found Hook & Loom! Thanks and keep up the good work!
Susan B - 01/02/2022
this is exactly the rug I need for my kitchen. While I have not washed it yet...and THAT will be the true test of whether I love it, it looks great and protects my floor in front of my sink. It's perfect!
01/02/2022 - CA
easy ordering, shipping was good and the rug is exactly what I wanted
Vonna S - 11/10/2021
Sturdy and well-made. Easy to care for.
CB - 10/21/2021
A very well-constructed, thick and solid rug with no blemishes (knots, loose threads, or extraneous threads) and no discolorations. The price was very reasonable, especially for a rug that meets these qualitative standards. A great value.
10/21/2021 - ME
A very satisfied customer. The quality of the rugs I purchased is excellent and I was truly impressed by the shipping and handling component of this transaction. Shipping was free, fast, and the packaging absolutely perfect and aesthetically pleasing, something I do not expect in these kind of transactions.
Kate T - 06/04/2021
Love this rug! I can't believe how well-priced it is for a sustainably made, eco-friendly, good quality product. It is beautiful! I also love that you can order samples, which I did ahead of buying the rug, so I knew what to expect with the color and style.
06/04/2021 - CO
LOVE that you can order swatches!!!! Ordering was easy, and I love the options and styles. I absolutely love the value for a great eco-friendly product that is made well.
Sheila K - 05/18/2021
Beautiful rug. Perfect size for our kitchen
Deborah R - 05/01/2021
Ideal company with perfect values.
Richard A - 04/05/2021
Dimensions as described, well finished. Not as soft as expected but will no doubt soften when washed. Good rug, good price.
04/05/2021 - CO
Simple web site to use. Just choose the size of rug you want out of the many designs and colors and add to your cart.
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