hookandloom.com Reviews
About this CompanyWelcome to Hook & Loom, the world's most eco-friendly rug company.
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4.9
Overall Star
Rating
About this Company
Welcome to Hook & Loom, the world's most eco-friendly rug company.
David W - 3 days ago
Inexpensive but very high quality. Also feels great when you walk on it with bare feet.
1 Company Review
3 days ago - MT
The H&L web-site is well-designed and provides helpful photos of the products. The products are very high quality and are reasonably priced. My most recent purchase of a rug was my 4th from this company and I've been completely satisfied with every purchase.
Suzanne - 03/30/2023
This is my third rug, I absolutely love the rugs - the first rug I bought 3 years ago still looks great. I love that they are so easy to take care of, I throw mine in the washer and dryer and come out beautifully.
03/30/2023 - CA
Love these high quality affordable rugs.
Theresa H - 03/01/2023
Although I had to return this rug due to the color, it was a very nice rug, thin enough to be machine washable, and a good quality! The customer service before I made my purchase was unlike any other company! Personal emails and phone calls to help me make my decision . You don’t see this anymore. A great customer service company!!!
03/01/2023 - AZ
Scott was BEYOND helpful and considerate. Today, you do not experience this type of customer service. Seems like a thing of the past. But to personally get a call and to have someone go out of their way to help you, I will tell everyone about this company! Thanks again for your help! Can't wait to get the rug!!
Renae R - 09/21/2022
My rugs are top quality, packaged well and exceeded my expectations.
09/21/2022 - FL
Just what I was looking for. Lots of available colors. Great shopping experience.
Isabel S - 09/08/2022
Beautiful rug. Vacuums great and I get so many compliments on it!! I would buy again!
09/08/2022 - IN
Good experience, shipped quickly as well! Arrived packaged very nicely.
AJ K - 07/22/2022
This is a high-quality woven rug. Robot vacuum can drive over it and not tangle it up. I do use the rug pad sold by hook and loop. Really brightens up my bedroom!
07/22/2022 - NY
I had some issues getting PayPal to go through but it might have been my wifi connection. I really appreciate able to buy a sample of the rugs to check for color accuracy. This is the company I have needed for a long time and I'm glad I found Hook & Loom! Thanks and keep up the good work!
Janice P - 06/01/2022
Brightens up room, cats love playing on it, durable and I love it!
06/01/2022 - CA
1st time! Love the Eco Friendly, colors, machine washable. I will definitely order again. Thank you.
Emily H - 05/13/2022
Looks good and practical for my bathroom. Exactly what I was looking for and very attractive.
05/13/2022 - FL
Great rug so far. Looking forward to seeing how it washes.
Steven S - 04/12/2022
The rug is very nice and cleans up great in the washing machine.
04/12/2022 - CA
The website is great and easy to order.
Susan B - 01/02/2022
this is exactly the rug I need for my kitchen. While I have not washed it yet...and THAT will be the true test of whether I love it, it looks great and protects my floor in front of my sink. It's perfect!
01/02/2022 - CA
easy ordering, shipping was good and the rug is exactly what I wanted
Vonna S - 11/10/2021
Sturdy and well-made. Easy to care for.
CB - 10/21/2021
A very well-constructed, thick and solid rug with no blemishes (knots, loose threads, or extraneous threads) and no discolorations. The price was very reasonable, especially for a rug that meets these qualitative standards. A great value.
10/21/2021 - ME
A very satisfied customer. The quality of the rugs I purchased is excellent and I was truly impressed by the shipping and handling component of this transaction. Shipping was free, fast, and the packaging absolutely perfect and aesthetically pleasing, something I do not expect in these kind of transactions.
Virginia G - 07/09/2021
Great rug for bathroom. Just enough padding for floor. Lovely for decor
07/09/2021 - CT
Great look
Kate T - 06/04/2021
Love this rug! I can't believe how well-priced it is for a sustainably made, eco-friendly, good quality product. It is beautiful! I also love that you can order samples, which I did ahead of buying the rug, so I knew what to expect with the color and style.
06/04/2021 - CO
LOVE that you can order swatches!!!! Ordering was easy, and I love the options and styles. I absolutely love the value for a great eco-friendly product that is made well.
Sheila K - 05/18/2021
Beautiful rug. Perfect size for our kitchen
Deborah R - 05/01/2021
Ideal company with perfect values.
Richard A - 04/05/2021
Dimensions as described, well finished. Not as soft as expected but will no doubt soften when washed. Good rug, good price.
04/05/2021 - CO
Simple web site to use. Just choose the size of rug you want out of the many designs and colors and add to your cart.
Melia S - 11/25/2020
Love it! Plan on purchasing more!
11/25/2020 - AL
Will purchase again in future!
Emily T - 11/17/2020
Beautiful and affordable rug. Just perfect for our nursery. Well made.
11/17/2020
Easy to order, quickly delivered, very satisfied with the rug.
Joyce B - 10/04/2020
Rug damaged upon arrival; Great customer service
10/04/2020 - NJ
Great selection and super ease of use negotiating the website. Bravo!
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