hookandloom.com Reviews
About this CompanyWelcome to Hook & Loom, the world's most eco-friendly rug company.
27 Product Ratings and Reviews
5.0
Overall Star
Rating
About this Company
Welcome to Hook & Loom, the world's most eco-friendly rug company.
David B - 02/08/2024
Very pleased. Great quality.
02/08/2024 - VA
Easy to use website. I had a question about my order and called customer service. I left a message and was called back within 15 mins. Great service.
Carrie - 05/15/2023
High quality
05/15/2023 - NY
Thanks for the samples. They helped a lot!
Marilyn M - 06/20/2022
The rugs fit in perfectly in our family room. Really like them. Easy to care for...
06/20/2022 - PA
Thank you for helping me today. The first ship of rugs are beautiful. Waiting for the second.
Cheri - 05/22/2022
These are substantial cotton rugs. I purchased 3 for my bathroom. The stone grey color is just that, greige. Well make and fast shipping.
05/22/2022 - CA
Ordering was easy, hoping the color on the screen is true.
Jill N - 04/04/2022
This is Stone Grey is a dark taupe color and is great for my kitchen floor. Great quality and doesn’t move much with a pad underneath.
04/04/2022 - NE
I loved how easy the website was to use and love the quality of the washable rugs I purchased.
Marion H - 03/28/2022
Great quality, great colors
03/28/2022 - TN
Great app, great products.
Paul H - 02/20/2022
Rugs lay flat and stay put. Don't seem to attract dirt. We use them in a high traffic area of our kitchen.
02/20/2022 - VT
Web site easy to navigate.
Jane - 01/21/2022
Love the color. Washes well.
01/21/2022 - PA
I've called several times. Issues have been resolved quickly to my satisfaction.
C C - 06/11/2021
I like this rug SO much! It's very well made and washable poly/cotton. It washed and dried well. Nice feel to my bare feet.
06/11/2021
The website is reasonably easy to use with lots of product choices.
Sally F - 04/19/2021
Love these rugs! I’ve now expanded their use to our covered porches. The 2’x3’ size makes an attractive (and easy to care for) door mat. Much prettier for summer use than traditional mats!
04/19/2021 - VA
I keep coming back for more of these rugs. They are an essential in our country home - simple, tasteful, washable, and retain their color beautifully. Just perfect!
Mary A - 02/09/2021
Absolutely the perfect rug!
02/09/2021 - AR
Super responsive to questions concerning colors and using different rugs in the same space. Tanya even offered and emailed me pictures to help make my decision. Will recommend Hook and Loom to friends and clients! When my rugs arrived, they were perfect in color, style and quality! I plan to order more!
Doug B - 01/24/2021
Just what we needed. We shall see how it wears.
01/24/2021 - OH
Easy navigation. Complete descriptions. Good media.
Sara L - 11/29/2020
Rug is well made. Looks good in kitchen. Along with pad is thicker than previous kitchen rugs.
11/29/2020 - GA
appreciated thorough descriptions of all of the rugs and ways to select rugs.
Melinda N - 10/29/2020
Perfect underfoot in kitchen, stylish, protects wood.
Sharon E - 10/13/2020
The rugs are sturdy, well woven, and meet my needs for back door and in front of the sink. I used a non-slip, non-rubber, pad underneath to keep them in place. I have washed one in the machine [which was a critical factor in my choice] and it cleaned up like new. i didn't put it in the dryer due to concerns about reported shrinkage, so it took several days to dry. I would have liked a patterned rug better but nothing was available in this color overall tone. [I purchased a lot of samples!] The samples were very helpful in my decision making. Very nice product!
10/13/2020 - OR
easy to use website and great customer service.
Elin S - 08/31/2020
these rugs are just what i’ve been looking for for a long time i am buying more of them
08/31/2020 - CA
so far great but haven’t actually seen anything yet these rugs look like exactly what i’ve been looking for so i’m looking forward to them and maybe more of them if they’re as good as they look
scott M - 08/23/2020
flat color so kind it'sof bland but I knew that when I bought it. hard to get excited about a solid color. I do like the washability of it though
08/23/2020 - TX
Quick and concise. Good picture close ups.
fd - 02/07/2020
The color was perfect and the weave is tight. Very nice rug.
02/07/2020 - OR
Slower than Amazon but fine.
Margy M - 12/08/2019
This product appeals to me because it can be machine washed. The weave is tight and does not pull when my pups walk or bound over it. I'm pleased by the wide choice of sizes and plan to buy larger rugs once I get the color selection right.
12/08/2019 - FL
Great! So pleased with return policy. If satisfied will order larger rugs.
Lara F - 07/17/2019
Beautiful quality, feels great to walk on and easy to clean! I have a toddler so it is fabulous!
07/17/2019 - NY
Great service, quick turn around from when I ordered to when it was delivered. Within 2-3 days. Well packaged and thoughtful design
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