hookandloom.com Reviews
About this CompanyWelcome to Hook & Loom, the world's most eco-friendly rug company.
30 Product Ratings and Reviews
4.9
Overall Star
Rating
About this Company
Welcome to Hook & Loom, the world's most eco-friendly rug company.
J - 02/27/2023
Beautiful Eco friendly On time delivery
02/27/2023 - PA
Terrific! I WILL order again should the need arise ! So happy to help the environment and a small company !
Amy F - 11/29/2022
We LOVE these rugs. Have 2 sizes. They wash like a dream. I wash them every 2 weeks. Sometimes they're extra dirty, but another run through gets the white part white again. very pleased!
11/29/2022 - MI
Like the first rug so much I got another!
Liz K - 11/09/2022
Rug is nice quality and looks great in my hallway.
11/09/2022 - VA
Love that there are many sizes and options to choose from.
Cricket - 03/16/2022
Beautiful, well-made, and easy to clean. Bonus: My dog doesn't chew it.
03/16/2022 - CA
thank you!
Jane D - 02/01/2022
Well made rug - and can't beat the price!
02/01/2022 - MA
Very easy to navigate site.
shauna J - 12/19/2021
I love this rug. It's perfect. I'm chemically sensitive and I don't react to it. Therefore, the material is perfect for me. I also like how sturdy it is and it is attractive as well. I will be sharing this purchase with the Multiply Chemically Sensitive group on Facebook. Thank you for the reasonable price as well. I will be your customer forever now!
12/19/2021 - CA
I talked to Kelly on the phone and she was really helpful. I'm chemically sensitive and I'm hoping you are the answer to my prayers:).
JerriLu A - 12/06/2021
Beautiful, sturdy, bright. Have received several compliments after only having it for two weeks!! Love it!
12/06/2021 - CO
Hands down the best customer service I have received in years! The products are beautiful, delivery was flawless, and the response I got with a small issue was handled swiftly and with courtesy. Thanks you guys, I will be back and am already sending my admiring friends your way.
Betsey R - 10/31/2021
I’ve had to wash it and it shrank a lot… Also the threads pull very easily. I love the design and color but it is a bit more delicate than I had thought.
10/31/2021 - SC
Love the company because they have cotton and i need to wash but this pattern is a little too finicky ... that's my fault for choosing it.
Johanna O - 10/22/2021
It’s exactly as it look in the pictures plus, very nice and soft underfoot
10/22/2021
The website was easy to use, ordering was a breeze and the rugs were delivered on time and in great condition. Thanks Hook and Loom for offering washable rugs that are soft and look great in my kitchen
Joao P - 06/29/2021
Beautiful design and very comfortable.
06/29/2021 - TX
Amazing experience and company, love the designs!
Torrey D - 05/03/2021
This rug is gorgeous. The material is amazing and the pattern is perfect!
Madelon L - 04/30/2021
I love the look of this rug. It looks great in my kitchen.
04/30/2021 - PA
Quick efficient process for my order
Jennifer B - 04/15/2021
Beautiful pattern and great quality!
04/15/2021 - CA
Nice and easy to find what I was looking for.
Mrs. H - 04/11/2021
Love these rugs! I choose the washable rugs for my kitchen. They look great!
04/11/2021 - KS
Easy shopping and checkout! I’m excited to get some new rugs!
Kathrine V - 03/19/2021
So soft underfoot and looks better than I imagined.
03/19/2021 - NY
I appreciate all the descriptions of how the rugs are made.The photographs and text are very helpful in making a decision about what to try. When my rugs arrived with minimal packaging (thank you!), I was delighted with the feel and look. Now my worry is what to do when they need a wash because my old rugs look too ratty in comparison for me to put them down again. I will just need to wash these quickly! Thank you for creating a quality rug I can feel good about.
Andrea W - 03/19/2021
If you have ever thrown out an area rug for dog related reasons....these are worth a look. MACHINE WASHABLE no offgassing. Can be vacuumed.
03/19/2021 - MA
This is my second order with you. My current flatweave rug washes up beautifully. I'm looking forward to receiving this order. ***I wish it was clear if I will get my available items shipped ASAP, and my back order items as a second package. That would be my preference.
Laura A - 12/26/2020
Beautiful, thick soft cotton. Exactly as I pictured.
Kathryn C - 11/20/2020
These rugs surpassed my expectations. I have bought runner rugs before from somewhere else, and now realize that they were not good quality when compared to these. These are soft, well made, and overall very nice. They feel great under my feet and look good in my space.
11/20/2020 - OR
Everything was very clear and easy to navigate
Connor G - 10/09/2020
I LOVE this rug. Soft, and the pattern/color is beautiful enough to add some color to my masculine room. It's a great choice!
Dian C - 10/04/2020
So far love the feel and look of my hall runner. Haven’t washed it yet so can’t comment on after wash affects but it should hold up just fine. I’ve gotten rid of another unwashable rug and placed second order and have told others about you
10/04/2020 - MN
I’ll see if the rug will be a good fit for area and if it washes well. Anxious for it to arrive.
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