hookandloom.com Reviews

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Welcome to Hook & Loom, the world's most eco-friendly rug company.

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16 Product Ratings and Reviews

Chester Eco Cotton Rug - Black/White

Chester Eco Cotton Rug - Black/White

View Product on Site   View Product on Site

4.8

Overall Star
Rating

5 Shopper Approved - Review Star
13
(81%)
4 Shopper Approved - Review Star
2
(13%)
3 Shopper Approved - Review Star
1
(6%)
2 Shopper Approved - Review Star
0
(0%)
1 Shopper Approved - Review Star
0
(0%)

About this Company

Welcome to Hook & Loom, the world's most eco-friendly rug company.

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Chester Eco Cotton Rug - Black/White
Shopper Approved - Verified Customer
Chester Eco Cotton Rug - Black/White
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Iloveloooosey - 03/25/2023

Just as advertised!

Colors don't run after washing!

Iloveloooosey

03/25/2023 - CA

Looking forward to many years of service.


Chester Eco Cotton Rug - Black/White
Shopper Approved - Verified Customer
Chester Eco Cotton Rug - Black/White
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Donna H - 02/02/2023

Good quality

Donna H

02/02/2023 - CA

Quick and easy Very happy with your rugs!


Chester Eco Cotton Rug - Black/White
Shopper Approved - Verified Customer
Chester Eco Cotton Rug - Black/White
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Ann H - 09/10/2022

Great quality, love that it’s 100%cotton and machine washable.

Ann H

09/10/2022 - MA

It was delivered on time


Chester Eco Cotton Rug - Black/White
Shopper Approved - Verified Customer
Chester Eco Cotton Rug - Black/White
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W R - 06/19/2022

Near the end of my bathroom remodel I had not yet chosen a rug so I brought my smaller black and white Chester rug up from the kitchen to use temporarily. It looked so wonderful with my gray slate floor that I checked to see if I could find it in a runner. The 2’ x 4’ works perfectly. Easy to wash. Much less bulky than many standard bathroom rugs.

W R

06/19/2022 - CA

Easy, well designed website. Fast shipping.


Chester Eco Cotton Rug - Black/White
Shopper Approved - Verified Customer
Chester Eco Cotton Rug - Black/White
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lindsay - 01/23/2022

Something was off with the second rug I ordered...

I purchased a smaller size of this rug and wanted to get a slightly larger size for a different part of the room. I think it's either dirty, used/returned, or the natural color was less white to start with. It's great quality. Easy to wash. I might just bleach it and see what happens, but that was a bummer.

Merchant Response

hookandloom.com tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.
lindsay

01/23/2022 - CA

found what i was looking for. price matched. color matched. material match. size match.... UPDATE TO PREVIOUS REVIEW: Product arrived dirty, discolored, or different from the same rug of a different size. I think I'll have to bleach it and hope for the best!


Chester Eco Cotton Rug - Black/White
Chester Eco Cotton Rug - Black/White
See more product reviews

Anonymous Customer - 12/29/2021

Customer service reached out to resolve a concern. Rug is good quality, washable, durable. I appreciate the attention to customer satisfaction. Will shop here again.


Chester Eco Cotton Rug - Black/White
Chester Eco Cotton Rug - Black/White
See more product reviews

MD - 08/25/2021

Love Hook and Loom!

Good value, stylish.

MD

08/25/2021

Toby Ladue was very helpful and took care of all my needs.


Chester Eco Cotton Rug - Black/White
Shopper Approved - Verified Customer
Chester Eco Cotton Rug - Black/White
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KD - 03/03/2021

Eco-modern

It's much nicer in person. Not even the sample compares. I am looking forward to buying more rugs from Hook & Loom.

KD

03/03/2021 - DC

The site is easy to search. Helpful information in the descriptions and FAQ. Checkout process simple. Also, I like the automatic prompt after ordering a rug that allows shoppers to also purchase a no-slip pad.


Chester Eco Cotton Rug - Black/White
Shopper Approved - Verified Customer
Chester Eco Cotton Rug - Black/White
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aaron C - 03/21/2020

Perfect rug!

Love the rug super stylish and washable!

aaron C

03/21/2020 - CA

Great customer, fast shipping times, and great product. What else is there?


Chester Eco Cotton Rug - Black/White
Shopper Approved - Verified Customer
Chester Eco Cotton Rug - Black/White
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Susan W - 08/25/2019

Nice rug!

Susan W

08/25/2019 - MD

Fast and easy and good quality.


Chester Eco Cotton Rug - Black/White
Shopper Approved - Verified Customer
Chester Eco Cotton Rug - Black/White
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Cal - 01/12/2019

A rug for the everyday!

This rug really pops. I wasn't really sure if this would look nice in the entryway, nut it definitely transformed the space and made it more homey. Also, because of kids, it's great for picking up residual dirty and low maintenance because it's machine washable.

Cal

01/12/2019 - CA

My experience was great with Hook & Loom and I definitely look forward to purchasing more from you all and telling everyone about my experience with your organization. Cheers


Chester Eco Cotton Rug - Black/White
Shopper Approved - Verified Customer
Chester Eco Cotton Rug - Black/White
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Winifred - 03/18/2018

Looks good. Nicely made. Have not washed it yet.

Winifred

03/18/2018 - CA

Easy to see your products and easy to purchase. Like the safety of PayPal. Would have preferred that option.


Chester Eco Cotton Rug - Black/White
Shopper Approved - Verified Customer
Chester Eco Cotton Rug - Black/White
See more product reviews

Misty F - 08/02/2017

Love it - would buy another

It was exactly what I was looking for. Only had it a week so I haven't washed it yet but it looks / feels like a very nice quality. I am happy with the price and the quality. You have to put it on a rug pad obviously or it will slip around. I have it on a tile floor.


Chester Eco Cotton Rug - Black/White
Shopper Approved - Verified Customer
Chester Eco Cotton Rug - Black/White
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Loraine D - 07/07/2017

Good choice!

good quality, as pictured, quick ship - we're pleased with the purchase.

Loraine D

07/07/2017 - ME

easy, nice selection, simple checkout.


Chester Eco Cotton Rug - Black/White
Shopper Approved - Verified Customer
Chester Eco Cotton Rug - Black/White
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Kathleen C - 08/08/2016

Beautifully made rug!

Just perfect and exactly what I've been looking for in my bathroom. Wonderful quality and great price. I was a little worried that it would be to high and the door would catch on it but it is perfect-no problem.

Kathleen C

08/08/2016 - AZ

So glad I found you by "googling". The rug I ordered was exactly what I was looking for and the price was very reasonable. It will go in my bathroom with my black/white ticking stripe shower curtain. I am so glad I found your site; I will be shopping with you again.


Chester Eco Cotton Rug - Black/White
Shopper Approved - Verified Customer
Chester Eco Cotton Rug - Black/White
See more product reviews

Emily P - 06/28/2016

I am very pleased with my three rugs, they were well packaged and seem to be very well constructed. Hook & Loom was wonderful to work with, lots of extra little touches to make sure my experience was positive! T

Emily P

06/28/2016 - CO

So pleased with how Hook & Loom handled my order!


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