hookandloom.com Reviews
About this CompanyWelcome to Hook & Loom, the world's most eco-friendly rug company.
Back to Product Reviews16 Product Ratings and Reviews
4.8
Overall Star
Rating
About this Company
Welcome to Hook & Loom, the world's most eco-friendly rug company.
Iloveloooosey - 03/25/2023
Colors don't run after washing!
1 Company Review
03/25/2023 - CA
Looking forward to many years of service.
Donna H - 02/02/2023
Good quality
02/02/2023 - CA
Quick and easy Very happy with your rugs!
Ann H - 09/10/2022
Great quality, love that it’s 100%cotton and machine washable.
09/10/2022 - MA
It was delivered on time
W R - 06/19/2022
Near the end of my bathroom remodel I had not yet chosen a rug so I brought my smaller black and white Chester rug up from the kitchen to use temporarily. It looked so wonderful with my gray slate floor that I checked to see if I could find it in a runner. The 2’ x 4’ works perfectly. Easy to wash. Much less bulky than many standard bathroom rugs.
06/19/2022 - CA
Easy, well designed website. Fast shipping.
lindsay - 01/23/2022
I purchased a smaller size of this rug and wanted to get a slightly larger size for a different part of the room. I think it's either dirty, used/returned, or the natural color was less white to start with. It's great quality. Easy to wash. I might just bleach it and see what happens, but that was a bummer.
Merchant Response
01/23/2022 - CA
found what i was looking for. price matched. color matched. material match. size match.... UPDATE TO PREVIOUS REVIEW: Product arrived dirty, discolored, or different from the same rug of a different size. I think I'll have to bleach it and hope for the best!
Anonymous Customer - 12/29/2021
Customer service reached out to resolve a concern. Rug is good quality, washable, durable. I appreciate the attention to customer satisfaction. Will shop here again.
MD - 08/25/2021
Good value, stylish.
08/25/2021
Toby Ladue was very helpful and took care of all my needs.
KD - 03/03/2021
It's much nicer in person. Not even the sample compares. I am looking forward to buying more rugs from Hook & Loom.
03/03/2021 - DC
The site is easy to search. Helpful information in the descriptions and FAQ. Checkout process simple. Also, I like the automatic prompt after ordering a rug that allows shoppers to also purchase a no-slip pad.
aaron C - 03/21/2020
Love the rug super stylish and washable!
03/21/2020 - CA
Great customer, fast shipping times, and great product. What else is there?
Susan W - 08/25/2019
Nice rug!
08/25/2019 - MD
Fast and easy and good quality.
Cal - 01/12/2019
This rug really pops. I wasn't really sure if this would look nice in the entryway, nut it definitely transformed the space and made it more homey. Also, because of kids, it's great for picking up residual dirty and low maintenance because it's machine washable.
01/12/2019 - CA
My experience was great with Hook & Loom and I definitely look forward to purchasing more from you all and telling everyone about my experience with your organization. Cheers
Winifred - 03/18/2018
Looks good. Nicely made. Have not washed it yet.
03/18/2018 - CA
Easy to see your products and easy to purchase. Like the safety of PayPal. Would have preferred that option.
Misty F - 08/02/2017
It was exactly what I was looking for. Only had it a week so I haven't washed it yet but it looks / feels like a very nice quality. I am happy with the price and the quality. You have to put it on a rug pad obviously or it will slip around. I have it on a tile floor.
Loraine D - 07/07/2017
good quality, as pictured, quick ship - we're pleased with the purchase.
07/07/2017 - ME
easy, nice selection, simple checkout.
Kathleen C - 08/08/2016
Just perfect and exactly what I've been looking for in my bathroom. Wonderful quality and great price. I was a little worried that it would be to high and the door would catch on it but it is perfect-no problem.
08/08/2016 - AZ
So glad I found you by "googling". The rug I ordered was exactly what I was looking for and the price was very reasonable. It will go in my bathroom with my black/white ticking stripe shower curtain. I am so glad I found your site; I will be shopping with you again.
Emily P - 06/28/2016
I am very pleased with my three rugs, they were well packaged and seem to be very well constructed. Hook & Loom was wonderful to work with, lots of extra little touches to make sure my experience was positive! T
06/28/2016 - CO
So pleased with how Hook & Loom handled my order!
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