hookandloom.com Reviews
About this CompanyWelcome to Hook & Loom, the world's most eco-friendly rug company.
Back to Product Reviews18 Product Ratings and Reviews
4.9
Overall Star
Rating
About this Company
Welcome to Hook & Loom, the world's most eco-friendly rug company.
Katherine S - 11/29/2021
I ordered this smaller size to match the runner I have in my kitchen. Even though it has been several years, the match is still perfect. These rugs wash and dry very well!!
1 Company Review
11/29/2021 - FL
Great customer service!!!
Maria M - 05/28/2021
It's beautiful, soft and exactly as described. The color is great and really good quality. We really liked. Just be careful if you have cats in your house, they may like to play with it.
Kevin H - 04/06/2021
Good quality. Good look.
04/06/2021 - NY
X
Jennifer R - 03/19/2021
nice size and shape. color was accurate on website.
03/19/2021 - WA
this will be my third purchase with hook and loom. I always come back as their website does a better job than most of clearly showing rug colors and texture, and the quality of the rugs never disappoints me.
Sara S - 02/10/2021
This rug is very well made and beautiful. Love that it is a “green” product as well.
02/10/2021 - NJ
I ordered 2 Hook and Loom rugs for my parents and loved them so much, I came back and ordered 2 for myself. The prices are so reasonable and the quality is very high. I always look for eco-friendly products first and this company has that going for it as well so couldn't be happier purchasing from them!
Joseph G - 01/26/2021
Really high quality, looks great.
01/26/2021 - NY
Great product, looks exactly as expected
Anonymous Customer - 10/25/2020
Really nice rug. It looks nice next to the front door. Machine washable too.
Anonymous Customer - 10/25/2020
I love my rug! It looks nice next to the front door. Nice colors too. Great quality and is machine washable.
Mary K - 10/21/2020
I love the colors and quality of this rug. It goes nicely in my bathroom!
10/21/2020 - IL
I have one of your rugs and love the colors and that it’s machine washable! Very good quality rugs!
laura D - 10/21/2020
Bought this for my son's dorm room. Has worked very well. Thanks so much.
10/21/2020 - IL
Great!
mary M - 09/29/2020
Just what I wanted...and reversible!!
09/29/2020 - CA
Great so far
Sherry - 08/31/2020
I love the color and fabric. However, I've only had it 3 weeks and the edges have already come apart on one end. I've only shaken it a couple of times, which is recommended according to product care. I have not washed it yet. I have a rug pad under it so it doesn't move. I'm so disappointed because I really like it.
08/31/2020 - MN
These are the only rugs that I have found in the last 7 months search that look great with my beachy style kitchen. But I am really disappointed they are coming apart already. I have followed all the product care instructions. Not sure what I am going to do. 8/31
Liz B - 06/08/2020
Love the colors and texture of this rug! It’s perfect in my kitchen.
Shelli F - 03/11/2020
It is expensive, but the eco-friendliness and non-toxic materials are important to me. It is a beautiful accent for my home!
03/11/2020 - SC
It was really easy to place my order on my iPhone. I can't wait to see how my new rugs look!
Kathy R - 02/13/2020
I am very pleased with this rug. It is well made and attractive and works well in the space for which it was purchased.
Megan O’Brien - 04/09/2019
Perfect rug! Soft cotton, seems very durable already, and the machine wash-ability was a must with a very hairy indoor/outdoor dog! Love the colors and pattern, and delivered super fast! I am very happy about the eco friendly aspect, it was a major key to making this decision over other machine washable rugs on the market.
04/09/2019 - OR
I'm very happy with my purchase. Thank you! Keep it up!
John G - 08/07/2018
Excellent rug with beautiful patterns (on each side) and vibrant colors. The only issue is some loose thread ends at the finishing edges. These ends can potentially unravel when washing the rug.
Company Response
We're sorry we left a few loose ends (literally). We recommend you snip these off. You should not see any unraveling during washing as a result of this. If you do, we'd be happy to replace your rug. We hope you enjoy it, thanks for your business!
-Hook & Loom
08/07/2018 - MD
Great service. Rug was delivered in a few days in great shape.
Katherine S - 04/02/2017
Love this rug. Perfect size. Just what I was hoping it would be. Now we will see what happens when I was it in cold water. When it said "dry clean recommended" I was a little disappointed. Hopefully when I wash it in cold water and lay it out to dry there will be little shrinkage.
04/02/2017 - FL
I have ordered several swatches to get just the right color and feel of the rug. Both times I ordered, the swatches were sent out immediately. I am now making a purchase and looking forward to receiving the runner. Received the runner and it looks great!! Fast shipping!!
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