hookandloom.com Reviews

4.9 Overall Satisfaction Rating

Based on 12,488 Ratings

5
11K+ (89%)
4
1185 (9.5%)
3
166 (1.3%)
2
7 (0.1%)
1
11 (0.1%)
11K+ 5 stars in a row

Product Satisfaction

4.8 Average

5
(883)
4
(92)
3
(29)
2
(6)
1
(12)

Customer Service

4.6 Average

5
(140)
4
(13)
3
(7)
2
(5)
1
(6)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

hookandloom.com

About Us

Welcome to Hook & Loom, the world's most eco-friendly rug company.

J

Judy H.
1 day ago , CA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Easy website for customers!
J

Julia C.
2 days ago , MA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

thanks for the quick email response to my question
J

Judith D.
2 days ago , TX

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

All so attractive it was hard to make a choice. Will add the pizzaz to the bedrooms I was looking for.
S

Sharon H.
2 days ago , PA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Always great product and service!
J

Jana S.
2 days ago , MT

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

I love your Choosing a Rug information. It was very helpful. We got just the rug we needed. It's soft and cozy on our feet every morning when we get out of bed.
Product Satisfaction
5/5
CustomerService
5/5
Jana S. has reviewed 1 product. Click to view Click to hide

Coopworth Natural Wool Woven Rug - 8' x 8' Square

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We just love our new rug. It's beautiful and so soft and cozy.

V

Virginia G.
3 days ago , CT

Shopper Approved Checkmark Logo Verified Purchase

3.0
Overall Satisfaction Rating

No place to put code for discount
A

alicia M.
3 days ago , NY

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

really easy website
D

Deborah L.
3 days ago , OR

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Great rugs! We are hooked!
L

Lee
4 days ago , WA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Lovely selection of conscious products. I feel good about these rugs in my house on my new bamboo floors.
Product Satisfaction
5/5
Lee has reviewed 3 products. Click to view Click to hide

Mellow Marsh Loom-Hooked Eco Cotton Rug - 3' x 5'

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Not as green as pictured, but beautiful

Beautiful, soft rug. Bluer than green, I would say, but still lovely.

Non-Skid Natural Rubber Rug Pad - 5' x 8'

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Delivery was about a month from ordering, but arrived nicely packaged in minimal plastic with no box.

These pads really help keep the rug in place.

New Ashford Eco Cotton Rug - Denim/Green - 2' x 3'

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Bluer than pictured, and lovely.

P

Patricia M.
4 days ago , WA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Great website!
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