Welcome to Hook & Loom, the world's most eco-friendly rug company.

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16,008 Verified Customer Reviews

16,008 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.9

Overall Star
Rating

5 Shopper Approved - Review Star
14K+
(89.8%)
4 Shopper Approved - Review Star
1414
(8.8%)
3 Shopper Approved - Review Star
193
(1.2%)
2 Shopper Approved - Review Star
10
(0.1%)
1 Shopper Approved - Review Star
12
(0.1%)

Product Satisfaction
4.8
5 Shopper Approved - Review Star
1324
4 Shopper Approved - Review Star
119
3 Shopper Approved - Review Star
40
2 Shopper Approved - Review Star
7
1 Shopper Approved - Review Star
12
Customer Service
4.7
5 Shopper Approved - Review Star
228
4 Shopper Approved - Review Star
14
3 Shopper Approved - Review Star
9
2 Shopper Approved - Review Star
5
1 Shopper Approved - Review Star
7
SHOW DETAILS

5-star reviews
14K+

5-star reviews

8 years collecting reviews

About this Company

Welcome to Hook & Loom, the world's most eco-friendly rug company.

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C
Shopper Approved - Verified Customer Carol G.
32 minutes after , AZ

I have purchased H&L before and product is excellent and exactly as represented. 5+ from me!


J
Shopper Approved - Verified Customer John D.
Today , VA

Good quality and fast shipping.


D
Shopper Approved - Verified Customer Donald B.
1 day ago , CA

We’ve ordered 3-4 times from your company. All good experiences!


E
Shopper Approved - Verified Customer Elizabeth D.
1 day ago , NJ

Second time ordering, quick and easy.


D
Shopper Approved - Verified Customer Debbie C.
1 day ago , WA

Great customer service


M
Shopper Approved - Verified Customer Maria R.
1 day ago , GA

Love all of the designs and textures, reasonable prices.


D
Shopper Approved - Verified Customer David P.
1 day ago , NY

Great!


M
Shopper Approved - Verified Customer Mr. D.
2 days ago , NC

Great

Product Satisfaction
5/5
Its a Beautiful Grey Loom-Hooked Eco Cotton Rug - 8' x 11'
Its a Beautiful Grey Loom-Hooked Eco Cotton Rug - 8' x 11'
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2 days ago

color is even better in person vs photos online. perfect.


J
Shopper Approved - Verified Customer jennifer L.
3 days ago , NY

easy to use


S
Shopper Approved - Verified Customer Sean V.
4 days ago , TX

10/10


J
Shopper Approved - Verified Customer Jo H.
5 days ago , OR

Mostly easy.
I just moved and my credit card address doesn’t match my new address.


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Shopper Approved - Verified Customer leslie S.
5 days ago , NY

great stuff and an easy website


J
Shopper Approved - Verified Customer Janice R.
6 days ago , MN

I finally found the winter rugs I was looking for. Easy website to use.


R
Shopper Approved - Verified Customer Robert P.
1 week ago , CA

Excellent selection and site


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Shopper Approved - Verified Customer Joan G.
1 week ago , MN

Easy navigable site, easy to use filters to find what I want.


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Shopper Approved - Verified Customer Shari C.
1 week ago , OR

We've purchased several cotton rugs through Hook & Loom. The entire experience over the years is excellent.


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Shopper Approved - Verified Customer Deborah R.
1 week ago , WI

Ordered samples and they came so quickly I was impressed! Quality and color were great! Rugs came promptly after ordering with same high quality and color as the samples. Thank-you!

Product Satisfaction
5/5
Solid Yellow Flatweave Eco Cotton Rug - 4' x 6'
Solid Yellow Flatweave Eco Cotton Rug - 4' x 6'
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1 week ago

Great quality, love the color and the rug!

Non-Skid Natural Rubber Rug Pad - 4' x 6'
Non-Skid Natural Rubber Rug Pad - 4' x 6'
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1 week ago

Didn't work for me

Solid Teal Blue Flatweave Eco Cotton Rug - 4' x 6'
Solid Teal Blue Flatweave Eco Cotton Rug - 4' x 6'
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1 week ago

Great quality, loved the rug!


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Shopper Approved - Verified Customer Andrea N.
1 week ago , KS

Great details in the product descriptions.


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Shopper Approved - Verified Customer Sheree B.
1 week ago , OH

I have several of these rugs. Good for the environment with beautiful feel and texture.

Product Satisfaction
5/5
Bellingham Thick Woven Wool Rug - 6' x 9'
Bellingham Thick Woven Wool Rug - 6' x 9'
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1 week ago

I highly recommend these earth friendly rugs. Each one is a work of art. Cozy!


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Shopper Approved - Verified Customer Lisa H.
1 week ago , CA

Pretty easy to use site and looking forward to receiving order!


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