hookandloom.com Reviews

4.9 Overall Satisfaction Rating

Based on 12,228 Ratings

5
10K+ (89%)
4
1166 (9.5%)
3
164 (1.3%)
2
7 (0.1%)
1
11 (0.1%)
10K+ 5 stars in a row

Product Satisfaction

4.8 Average

5
(869)
4
(92)
3
(29)
2
(6)
1
(12)

Customer Service

4.6 Average

5
(136)
4
(13)
3
(7)
2
(5)
1
(6)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

hookandloom.com

About Us

Welcome to Hook & Loom, the world's most eco-friendly rug company.

J

Jerry B.
1 day ago , TX

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

website is set up so i could easily compare several choices...much easier than Ruggable
Jerry B. has reviewed 1 product. Click to view Click to hide

Kensington Black/Natural Eco Cotton Loom-Hooked Rug - 3' x 5'

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Love Them!!

My rugs are so pretty...very thick, soft, and comfortable to walk on. The quality is excellent. I'd buy from Hook and Loom again in a heartbeat.

C

Carol R.
1 day ago , NY

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Easy-looking forward to seeing the product upon arrival
S

Samantha W.
1 day ago , CA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

easy order
E

Erica P.
1 day ago , UT

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

This is my third purchase from Hook and Loom, I love the carpets!
J

jason B.
2 days ago , FL

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Aces!
A

Alisen O.
2 days ago , NV

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

Checkout was super easy!
C

Colin C.
3 days ago , OR

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Quick and easy ordering,rug not made in China...so far so good!
L

Lyn M.
3 days ago , UT

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Checkout was smooth and did not bombard me with multiple screen forms before the order was placed
D

Donna L.
3 days ago , RI

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

I have wanted to buy one of these rugs for a long time. I am glad I finally did.
B

Barbara C.
3 days ago , NC

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Hi! This is the second rug of this size and composition we have purchased. We are pleased with the quality and plushness and overlook look and feel. We were going for a soft casual feel in our bedrooms and did not want patterns as we have a lot of art on which we want the focus. So thank you! Barbara and Dennis Campbell
Barbara C. has reviewed 1 product. Click to view Click to hide

Thick Woven Wool Rug - Solid Taupe - 5' x 8'

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We really like the rug in terms of its quality and color! The only downside is that the corners of the edge are curled up and have not settled down after a week. This situation creates a danger of tripping. I have now flipped it over and hope this solves the issue.

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