hookandloom.com Reviews

About this Company

Welcome to Hook & Loom, the world's most eco-friendly rug company.

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13,226 Verified Customer Reviews

13,226 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.9

Overall Star
Rating

5 Shopper Approved - Review Star
11K+
(89.3%)
4 Shopper Approved - Review Star
1229
(9.3%)
3 Shopper Approved - Review Star
171
(1.3%)
2 Shopper Approved - Review Star
7
(0.1%)
1 Shopper Approved - Review Star
11
(0.1%)

Product Satisfaction
4.8
5 Shopper Approved - Review Star
976
4 Shopper Approved - Review Star
99
3 Shopper Approved - Review Star
31
2 Shopper Approved - Review Star
7
1 Shopper Approved - Review Star
12
Customer Service
4.7
5 Shopper Approved - Review Star
167
4 Shopper Approved - Review Star
13
3 Shopper Approved - Review Star
8
2 Shopper Approved - Review Star
5
1 Shopper Approved - Review Star
6

5000+ 5-star reviews
6 years collecting reviews

About This Company

Welcome to Hook & Loom, the world's most eco-friendly rug company.

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M
Shopper Approved - Verified Customer Mary A.
Today , MA

Great! Can you please include a holiday message. Merry Christmas and Happy New Year-Kate and JoAnn! From Mary Ann and Bob


M
Shopper Approved - Verified Customer Mary A.
1 day ago , MA

Could you please add a gift card: Merry Christmas and Happy New Year Kim! From Mary Ann


K
Shopper Approved - Verified Customer Kristen K.
1 day ago , IN

Easy. Consistent.


C
Shopper Approved - Verified Customer Carol
Today , TX

Return was easy but a bit expensive

Product Satisfaction
3/5
Customer Service
5/5
Zigzag Organic Cotton Thick Woven Rug - 3' x 5'
Zigzag Organic Cotton Thick Woven Rug - 3' x 5'
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Carol - Today

Nice rug but I didn't like the color and it was far too slippery to keep on a wood floor.


K
Shopper Approved - Verified Customer Katherine S.
Today , FL

Great customer service!!!

Product Satisfaction
5/5
Solid Denim Blue Flatweave Eco Cotton Rug - 3' x 5'
Solid Denim Blue Flatweave Eco Cotton Rug - 3' x 5'
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Katherine S. - Today

Best rug ever!!

This is the second time I have ordered from Hook & Loom. I highly recommend their products.

Ashley Eco Cotton Rug - Light/Dark Blue - 2' x 3'
Ashley Eco Cotton Rug - Light/Dark Blue - 2' x 3'
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Katherine S. - Today

Best rug ever!!

I ordered this smaller size to match the runner I have in my kitchen. Even though it has been several years, the match is still perfect. These rugs wash and dry very well!!


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