hookandloom.com Reviews

4.9 Overall Satisfaction Rating

Based on 8,309 Ratings

5
7333 (88.3%)
4
848 (10.2%)
3
118 (1.4%)
2
3 (0%)
1
7 (0.1%)
7,000+ 5 stars in a row

Product Satisfaction

4.8 Average

5
(620)
4
(70)
3
(19)
2
(4)
1
(7)

Customer Service

4.5 Average

5
(83)
4
(7)
3
(4)
2
(4)
1
(6)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

hookandloom.com

About Us

Welcome to Hook & Loom, the world's most eco-friendly rug company.

K

Katherine M.
Today , FL

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Purchasing my 3rd rug and have been more than satisfied thus far.
C

Christine D.
Today , IN

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

easy to navigate website
J

Julia P.
1 day ago , OR

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

have ordered samples and runner rugs so far. Love the quality, free and prompt shipping.
S

Sally G.
1 day ago , MI

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Easy to use website. Clean checkout screens.
C

Carol B.
1 day ago , PA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

So far, so good
S

Steffany T.
1 day ago , CO

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Very easy
E

Eileen
1 day ago , MA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

appreciate having a live person answer your 800 number.
Product Satisfaction
5/5
CustomerService
5/5
Eileen has reviewed 1 product. Click to view Click to hide

Crossweave Taupe/Grey Eco Cotton Loom-Hooked Rug - 6' x 9'

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Shopping with conscience

I am so pleased when I look at my new rug to know that it's made with recycled cotton and by weavers who are treated fairly. I would not buy a rug anywhere else now that I know about Hook & Loom.

L

Laura
1 day ago , VT

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Exactly what I wanted.
Product Satisfaction
5/5
M

Mara D.
2 days ago , NY

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

I LOVE your rugs!
T

Theresa T.
2 days ago , NJ

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Your website is very informative and the swatches were so helpful!
M

Marjorie B.
3 days ago , NC

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Easy to follow.
Product Satisfaction
4/5
Marjorie B. has reviewed 1 product. Click to view Click to hide

Solid Navy Blue Flatweave Eco Cotton Rug - 2' x 3'

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Nice quality good color

S

Susanna K.
4 days ago , VT

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

very quick to navigate thank you
B

Bailey P.
4 days ago , NM

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Incredible prices, transparent supply chain, beautiful rugs. Say no more.
S

Susan J.
5 days ago , CA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

very easy. Good choices.
C

Carolyn M.
5 days ago , MO

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

quick and easy
P

Pete C.
5 days ago , IL

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Love your rugs
E

Elizabeth L.
5 days ago , AZ

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

quick and easy
L

Lola H.
6 days ago , IL

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

I have hope.
J

Jennifer M.
6 days ago , NJ

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Quick shipping, well packed
C

Carol F.
6 days ago , PA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

easy web page and easy check out. Thanks!
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